Job description

As a Retail Sales Specialist in our mobile phone department, you’ll provide shoppers with personalized solutions that meet their mobile needs while driving sales and fueling your success. In this role, you’ll lean into your people skills and passion for technology to create unforgettable customer experiences. We’ll provide ongoing training and self-guided learning, so you’re always ready to showcase the latest mobile phones, accessories and services. In addition to your hourly base pay, you'll receive performance bonuses for processing qualifying activated devices. What you’ll do • Use skills learned from training to engage with customers, provide them with complete solutions and create positive experiences • Use available tools to stay current on promotional initiatives and help drive profitable growth • Generate future opportunities by discovering customers’ current and long-term tech needs • Embrace our learning culture to continuously improve existing skills while acquiring new ones • Maintain specified department merchandising and organization Basic qualifications • Must be at least 18 years old • Ability to work successfully as part of a team Preferred qualifications • 3 months of experience working in customer service, sales or related fields What’s in it for you We’re committed to helping our people thrive at work and at home. Best Buy offers a range of benefits to support your overall well-being and provide support as you need it, especially at key moments in your life. Our benefits include: • $5 qualified upgrades and prepaid activations bonus • $10 New line activation bonus • $30 lively activations and sim cards bonus • Competitive pay • Great employee discount • Financial savings and retirement resources • Support for your physical and mental well-being Best Buy provides different types of leaves of absence (LOA) and potential pay sources to employees based on eligibility. The length of your LOA depends on your situation, where you live, your full-time or part-time employment status, and federal and state regulations. Intermittent or reduced-schedule leave is also available for certain medical or family care leaves. Paid time off (vacation or PTO) is offered to full-time and part-time employees based on work location, employment status, salary or hourly status (exempt/non-exempt), and years of continued or bridged service. Certain roles, where market norms demand it, are eligible for various forms of incentive pay to drive performance and offer recognition for achieving financial and strategic results. For more information about our incentive pay plans, including eligibility, please refer to our Incentive Programs Summary For more information about benefits, LOA and paid time off, please refer to our Benefits Guide . About us As part of the Best Buy team, you’ll help us fulfill our purpose to enrich lives through technology. We bring that to life every day by humanizing and personalizing tech solutions for every stage of life — in our stores, online and in customers’ homes. Our culture is built on deeply supporting and valuing our amazing employees who make it all possible. We’re committed to being a great place to work, where you can unlock unique career possibilities. Above all, we aim to provide a place where you can bring your full, authentic self to work now and into the future. Tomorrow works here.™ Best Buy is an equal opportunity employer. Application deadline: Minimum of 5 days from the posting date. You can find that date above the job title at the top of the page. Req #: 1053717BR Brand: Best Buy Job Category: Retail Group Job Level: Individual Contributor Minimum Pay: 16.90 Maximum Pay: 21.45 Store Number or Department: 000364 Citrus Heights CA Store Address Line 1: 6110 Birdcage Centre Ln Search Categories: Retail Zip: 95610-8004 Benefits: Best Buy offers a range of benefits to support your overall well-being, as outlined in the Benefits Guide . Eligibility may vary.

Requirements

Must-haves

In addition to your hourly base pay, you'll receive performance bonuses for processing qualifying activated devices.
What you’ll do
Use skills learned from training to engage with customers, provide them with complete solutions and create positive experiences
Use available tools to stay current on promotional initiatives and help drive profitable growth
Generate future opportunities by discovering customers’ current and long-term tech needs
Embrace our learning culture to continuously improve existing skills while acquiring new ones
Maintain specified department merchandising and organization
Must be at least 18 years old
Ability to work successfully as part of a team
Competitive pay
Financial savings and retirement resources
Support for your physical and mental well-being

Nice-to-haves

3 months of experience working in customer service, sales or related fields
What’s in it for you
We’re committed to helping our people thrive at work and at home. Best Buy offers a range of benefits to support your overall well-being and provide support as you need it, especially at key moments in your life.
$5 qualified upgrades and prepaid activations bonus
$10 New line activation bonus
$30 lively activations and sim cards bonus

Application prep

Use the role’s language and application details while tailoring your materials.

Platform: brassring
Effort: medium

Benefits

Benefits detected in the listing.

Pto

Paid Time Off