Job description

Extraordinary People, Exceptional Benefits: • Day 1 Health Benefits Eligibility: Excellent health care options, including medical, dental, and vision • Recognition Programs and Rewards • Travel Discounts Program • Outstanding Paid Vacation Program and Paid Sick Days • Employee Assistance Program that supports your physical and mental wellbeing • 401(k) program with company match • Tuition reimbursement programs • Employee Stock purchase program • Numerous learning and advancement opportunities • And more! • Provide a warm welcome and an extension of confidence and trust in their new purchase, by providing a new member collateral • Schedule a 14-day welcome call • Sell a NMJ vacation and schedule vacation • Provide each member with collateral outlining welcome call date/time, NMJ vacation travel dates/locations and review online access timeframe • Provide seamless handoff to Quality Assurance team member • If applicable, call members to offer a NMJ vacation package • Provide outstanding customer care when interacting with members and guests • Embodies the Hilton Grand Vacations Values of Hospitality, Integrity, Leadership, Teamwork, Ownership, Now, • Completes all required Company training/compliance courses as assigned • Adheres to Company standards and maintains compliance with all policies and procedures • Performs other related duties as assigned To fulfill this role successfully, you must possess the following minimum qualifications and experience: • Excellent and confident communication skills • Basic vacation ownership product knowledge • Resourceful • Problem Solving • System knowledge with Voice and Clarity It would be advantageous in this position for you to demonstrate the following capabilities and distinctions: • Understands the importance of delivering exceptional customer care • Timeshare sales and marketing When you join Hilton Grand Vacations, you join a group of Team Members dedicated to helping Owners and Guests around the world make every vacation they take a memorable one. Hilton Grand Vacations is a leading vacation ownership company bringing our Guests vacation dreams to life. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. Discover a Grand Career with Hilton Grand Vacations where you will be welcomed into an inspiring environment in which a complementary team that supports one another and stands out for who they are and what they contribute to the team. Team members take pride in providing our guests and owners with five-star vacation experiences.

Requirements

Must-haves

Recognition Programs and Rewards
Travel Discounts Program
Outstanding Paid Vacation Program and Paid Sick Days
Tuition reimbursement programs
Employee Stock purchase program
Numerous learning and advancement opportunities
Provide a warm welcome and an extension of confidence and trust in their new purchase, by providing a new member collateral
Schedule a 14-day welcome call
Sell a NMJ vacation and schedule vacation
Provide each member with collateral outlining welcome call date/time, NMJ vacation travel dates/locations and review online access timeframe
Provide seamless handoff to Quality Assurance team member
If applicable, call members to offer a NMJ vacation package
Provide outstanding customer care when interacting with members and guests
Embodies the Hilton Grand Vacations Values of Hospitality, Integrity, Leadership, Teamwork, Ownership, Now,
Completes all required Company training/compliance courses as assigned
Adheres to Company standards and maintains compliance with all policies and procedures
Performs other related duties as assigned
To fulfill this role successfully, you must possess the following minimum qualifications and experience:
Excellent and confident communication skills
Basic vacation ownership product knowledge
Problem Solving
System knowledge with Voice and Clarity
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
Understands the importance of delivering exceptional customer care

Nice-to-haves

None flagged.

Application prep

Use the role’s language and application details while tailoring your materials.

Platform: oracle-cloud
Effort: medium

Benefits

Benefits detected in the listing.

Dental

Vision

401(K)