Job description

Our goal is to solve problems and deliver results for our clients. At Cloud and Things, you can be a part of transforming the public sector’s IT environment. Our team is on the forefront of helping to solve the government's most complex IT challenges. If you are seeking a role that offers the opportunity to work on rewarding projects, consider a career with Cloud and Things.  *This is an exempt position. Salary commensurate with experience* Job Title: UI/UX Designer Location: New York, NY (Hybrid - 3 days Onsite / 2 Remote) Duration: 12 Months (with potential for extension) W2 Hourly Rate: $50-55/hour Application Deadline: 9/29/2026 Overview: We are seeking a UI/UX Designer who will support our NYS client and join a cross-functional team focused on improving the rider experience across bus and subway digital products. This role will lead user-centered design efforts for complex mobile experiences, strengthen design systems and UX processes, and partner with research, product, engineering, and creative teams to deliver consistent, accessible, and effective rider experiences. Duties: • Develop and maintain design systems and style guides to ensure consistency across digital platforms, including signage-related digital experiences for NYCT, LIRR, and MNR. • Partner with user research to understand rider needs, behaviors, and pain points, and maintain a user feedback loop to continuously improve the user experience. • Collaborate with product managers, engineers, the Creative team, and other stakeholders to align user needs, brand standards, and business goals. • Present design concepts, user insights, and research findings to senior leadership and other stakeholders. • Establish and document UX processes and best practices, and implement user testing and other quality-control measures. Mandatory Qualifications: • 8+ years of UX design experience, with a focus on mobile applications. • Proven experience leading UX for complex digital products. • Experience working in Agile development environments and with design systems. • 6+ years of advanced communication experience, including presenting design concepts and findings to stakeholders. • 6+ years of strong leadership experience, including championing user-centered design practices. • 6+ years of user interface design experience, with proficiency in UX design tools and strong visual design skills. • Ability to work effectively with complex requirements and maintain close attention to detail. Desirable Qualifications: • Experience in the transportation industry or a related field. • Experience with accessibility guidelines. What We Offer: Opportunities to lead impactful transformations in the public sector infrastructure. Engagement with high-profile government initiatives, supporting meaningful change. Professional development through exposure to innovative Agile practices and leadership collaboration. A collaborative environment that values ownership, initiative, and continuous learning. Ready to make a difference? We’re eager to connect with qualified candidates committed to delivering results and fostering excellence within client projects. Cloud and Things complies with all applicable federal, state, and local laws regarding recruitment and hiring. All qualified applicants are considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or any other category protected by applicable federal, state, or local laws. AI-Assisted Resume Evaluation Notice Cloud and Things – Talent Management Notice to Candidates Cloud and Things utilizes artificial intelligence (AI) tools to assist our recruiting team in evaluating candidate applications for streamlining; consistency, efficiency, and thoroughness. All hiring decisions are ultimately made by our human recruiting professionals. How AI Is Used Our AI tools assist by: Analyzing resumes against job requirements Supporting our recruiters in candidate data evaluation Ensuring consistent review standards across all applications Important: AI serves as a support tool only. As noted above, all candidate selection and hiring decisions are made by experienced human recruiters. Your unedited resume will be processed by our AI tools as part of this evaluation. Your Data and Privacy Cloud and Things Data Handling: Your information is processed securely and used exclusively for recruitment purposes Cloud and Things may store your resume in our Applicant Tracking System (ATS) indefinitely for future job matching opportunities You may opt out of long-term ATS storage by emailing your name and your request to opt out of storing your resume in the ATS to: security@cloudandthings.com All personal information is handled confidentially in accordance with our privacy policy AI Tool Data Processing: AI processing data is retained for a maximum of 90 days, after which it is deleted All data sent to AI tools is encrypted in transit and at rest AI tools comply with applicable privacy laws including GDPR and CCPA Personal data is anonymized or minimized wherever possible during AI processing Your Participation By submitting your application, you acknowledge this notice and consent to AI-assisted evaluation as part of our recruitment process. You may opt out only by choosing not to submit your resume for consideration.

Requirements

Must-haves

This is an exempt position. Salary commensurate with experience*
Job Title: UI/UX Designer
Location: New York, NY (Hybrid - 3 days Onsite / 2 Remote)
Duration: 12 Months (with potential for extension)
W2 Hourly Rate: $50-55/hour
Application Deadline: 9/29/2026
Develop and maintain design systems and style guides to ensure consistency across digital platforms, including signage-related digital experiences for NYCT, LIRR, and MNR.
Partner with user research to understand rider needs, behaviors, and pain points, and maintain a user feedback loop to continuously improve the user experience.
Collaborate with product managers, engineers, the Creative team, and other stakeholders to align user needs, brand standards, and business goals.
Present design concepts, user insights, and research findings to senior leadership and other stakeholders.
Establish and document UX processes and best practices, and implement user testing and other quality-control measures.
8+ years of UX design experience, with a focus on mobile applications.
Proven experience leading UX for complex digital products.
Experience working in Agile development environments and with design systems.
6+ years of advanced communication experience, including presenting design concepts and findings to stakeholders.
6+ years of strong leadership experience, including championing user-centered design practices.
6+ years of user interface design experience, with proficiency in UX design tools and strong visual design skills.
Ability to work effectively with complex requirements and maintain close attention to detail.
Experience in the transportation industry or a related field.
Experience with accessibility guidelines.
Analyzing resumes against job requirements
Supporting our recruiters in candidate data evaluation
Ensuring consistent review standards across all applications
Your Data and Privacy

Nice-to-haves

None flagged.

Application prep

Use the role’s language and application details while tailoring your materials.

Keywords to mirror

design systemsagileaccessibilityairest

Platform: bullhorn
Effort: medium

Benefits

Benefits detected in the listing.

Professional Development