Senior Manager, Product Design - Design Platform at Upstart

Job description

About Upstart At Upstart, we’re united by a mission that matters: to radically reduce the cost and complexity of borrowing for all Americans. Every day, we bring creativity, experimentation, and advanced AI to reshape access to credit, helping millions move forward financially with clarity and confidence. As the leading AI lending marketplace, we partner with banks and credit unions to expand access to affordable credit through technology that’s both radically intelligent and deeply human. Our platform runs over one million predictions per borrower using more than 3,000 signals, powering smarter, fairer decisions for millions of customers. But the numbers only hint at the impact. Every idea, every voice, and every contribution moves us closer to a world where credit never stands between people and their financial progress. We’re proudly digital-first, giving most Upstarters the flexibility to do their best work from wherever they thrive, alongside teammates across 80+ cities in the US and Canada. Digital-first doesn’t mean distant. We’re intentional about in-person connection through team onsites, planning sessions, and moments that spark creativity and trust. And whether you choose to work primarily from home or collaborate in-person from one of our offices in Columbus, Austin, the Bay Area, or New York City, you’ll have the support to work in the way that works best for you. If you’re energized by tackling meaningful problems, excited to innovate with purpose, and motivated by work that truly matters, we’d love to hear from you. The Team Upstart’s Design Platform team is building the AI-native foundation for how we design and build products across the company. We own the design system, the platform strategy across web and native mobile, and the AI-enabled tools and standards that connect design to code. Our goal is to help every designer and engineer ship high-quality work faster. We sit within Product Design and work closely with frontend platform engineering to turn these ideas into systems teams use in production every day. As Senior Manager on the Design Platform team, you will lead two senior designers and spend most of your time building alongside them: roughly 60% hands-on design and 40% people management. This is a role for someone who wants to stay close to the craft rather than step away from it. You will set the direction for Upstart's design system, shaping its component architecture, token strategy, and visual language. From there, you will decide how our products come together across web and native mobile, and build the AI-enabled workflows that change how designers and engineers work day to day. The result is a foundation every team at Upstart builds on to move from idea to production in the AI era. How you’ll make an impact Shape the next generation of Upstart’s design system, defining the component architecture, token strategy, and visual language that guide how products are built across the company. Define our platform strategy across web and mobile app, deciding what should be shared and where each experience should feel distinct. Explore what AI-enabled design systems can become, turning emerging capabilities into new workflows, machine-readable standards, and tools that change how teams build. Define how we measure impact, using data to guide priorities and build leadership support. Establish the operating model for the Design Platform, creating clear ownership, governance, and contribution models across platform and product teams. Develop two senior designers as leaders and builders, giving them the context, feedback, and space to take on ambitious platform work. Partner with engineering and product design leaders to rethink how products get built, making the Design Platform the foundation teams use to move from idea to production Minimum Qualifications 8+ years of product design experience, including 2+ years of direct people management experience. Experience building or substantially scaling a design system adopted across multiple product teams. Experience defining design patterns or platform strategy across both web and native mobile experiences. Experience owning design systems work across components, tokens, documentation, governance, and visual design direction. Experience partnering directly with engineering on design system implementation, including component APIs and token architecture. Preferred Qualifications Ability to prototype or contribute to component implementation. Experience with AI-assisted design, prototyping, build tooling, or design-to-code workflows. Knowledge of multi-platform theming and native mobile design systems across iOS and Android. Analytical skills to use data to measure impact, identify insights, and inform decisions. Business judgment to set priorities, make tradeoffs, and build leadership support. Experience developing senior individual contributors and facilitating design critique. Position location This role is available in the following locations: Remote Travel requirements As a digital first company, the majority of your work can be accomplished remotely. The majority of our employees can live and work anywhere in the U.S but are encouraged to to still spend high quality time in-person collaborating via regular onsites. The in-person sessions’ cadence varies depending on the team and role; most teams meet once or twice per quarter for 2-4 consecutive days at a time. #LI-REMOTE #LI-MidSenior At Upstart, your base pay is one part of your total compensation package. The anticipated base salary for this position is expected to be within the below range. Your actual base pay will depend on your geographic location–with our “digital first” philosophy, Upstart uses compensation regions that vary depending on location. Individual pay is also determined by job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process. In addition, Upstart provides employees with target bonuses, equity compensation, and generous benefits packages (including medical, dental, vision, and 401k). United States | Remote - Anticipated Base Salary Range $198,700 — $275,000 USD At Upstart, your base pay is one part of your total compensation package. The anticipated base salary for this position is expected to be within the below range. Your actual base pay will depend on your geographic location–with our “digital first” philosophy, Upstart uses compensation regions that vary depending on location. Individual pay is also determined by job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process. In addition, Upstart provides employees with target bonuses, equity compensation, and generous benefits packages (including medical, dental, vision, and 401k). Canada | Remote - Anticipated Base Salary Range $182,800 — $230,000 CAD What you'll love At Upstart, our benefits are designed to support your health, financial well-being, family, and personal growth. Here’s what you can expect: Competitive compensation, including base pay, bonus opportunities, and annual equity grants that vest quarterly Retirement benefits to help you plan for the future, including a 401(k) or Group Retirement Savings Plan with a company match of $2 for every $1 contributed, up to $15,000 annually (USD in the US, CAD in Canada) Employee Stock Purchase Plan (ESPP) with discounted stock purchase options for eligible employees (US only) Comprehensive health coverage designed to support you and your family, including medical, dental, vision, and wellness resources for US and supplemental health coverage for Canada. Health Savings Account contributions from Upstart for eligible plans (US only) Income protection benefits, including life insurance and disability coverage for added financial security Paid time off, sick leave, and company holidays, in line with local requirements Paid family and parental leave to support caregiving and major life moments (duration varies by country) Family-centered benefits to support fertility, parenthood, and caregiving needs Employee Assistance Program (EAP) offering mental health support and life-centered resources Financial wellness resources, including access to financial planning tools and a financial concierge service (US Only) Annual wellness allowance to support your physical and emotional well-being and personal development, based on what matters most to you Annual productivity allowance to invest in relevant tools and resources you need to do your best work, no matter where you work from Connection and community through team events, all-company updates, and employee resource groups (ERGs) Onsite perks, including catered lunches and fully stocked micro-kitchens when working from one of our offices in the Bay Area, Austin, Columbus, and New York City For roles based in Canada, please note that we are not currently able to hire in Quebec. Upstart is a proud Equal Opportunity Employer. Just as we are dedicated to improving access to affordable credit for all, we are committed to inclusive and fair hiring practices. If you require reasonable accommodation in completing an application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please email candidate_accommodations@upstart.com upstart.com

Requirements

Must-haves

8+ years of product design experience, including 2+ years of direct people management experience.
Experience building or substantially scaling a design system adopted across multiple product teams.
Experience defining design patterns or platform strategy across both web and native mobile experiences.
Experience owning design systems work across components, tokens, documentation, governance, and visual design direction.
Experience partnering directly with engineering on design system implementation, including component APIs and token architecture.
#LI-MidSenior
At Upstart, our benefits are designed to support your health, financial well-being, family, and personal growth. Here’s what you can expect:
Employee Stock Purchase Plan (ESPP) with discounted stock purchase options for eligible employees (US only)
Health Savings Account contributions from Upstart for eligible plans (US only)
Family-centered benefits to support fertility, parenthood, and caregiving needs
Financial wellness resources, including access to financial planning tools and a financial concierge service (US Only)
Annual wellness allowance to support your physical and emotional well-being and personal development, based on what matters most to you
Annual productivity allowance to invest in relevant tools and resources you need to do your best work, no matter where you work from
Connection and community through team events, all-company updates, and employee resource groups (ERGs)
Onsite perks, including catered lunches and fully stocked micro-kitchens when working from one of our offices in the Bay Area, Austin, Columbus, and New York City
For roles based in Canada, please note that we are not currently able to hire in Quebec.

Nice-to-haves

Ability to prototype or contribute to component implementation.
Experience with AI-assisted design, prototyping, build tooling, or design-to-code workflows.
Knowledge of multi-platform theming and native mobile design systems across iOS and Android.
Analytical skills to use data to measure impact, identify insights, and inform decisions.
Business judgment to set priorities, make tradeoffs, and build leadership support.
Experience developing senior individual contributors and facilitating design critique.
Position location This role is available in the following locations: Remote
Competitive compensation, including base pay, bonus opportunities, and annual equity grants that vest quarterly

Application prep

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Keywords to mirror

aidesign systemdesign systems

Platform: greenhouse
Effort: quick

Benefits

Benefits detected in the listing.

Dental

Vision

401k

401(K)

Paid Time Off

Parental Leave

Wellness