Job description

Manager, Revenue Operations – USA (remote) We are seeking a strategic and execution-oriented Manager, Revenue Operations to own and evolve our Revenue Technology stack. This role sits at the intersection of product strategy, sales operations, and technical delivery—driving the roadmap for tools that power our Go-to-Market teams. You will partner with Sales, Marketing, Customer Success, Finance, and Engineering to deliver world-class technology solutions that accelerate revenue growth, improve operational efficiency, and create competitive advantage. You will be responsible for: Product Strategy & Roadmap Ownership Define and execute the product strategy for Revenue Technology platforms including CRM (Salesforce), Sales Engagement, Revenue Intelligence, and Sales Enablement tools Build and maintain a multi-quarter roadmap aligned to business priorities, balancing strategic initiatives with operational improvements and technical debt Prioritize feature development based on business impact, user needs, technical feasibility, and resource constraints Conduct build vs. buy evaluations for new capabilities, including vendor selection, contract negotiation support, and integration planning Stakeholder Management & Requirements Gathering Partner with Sales, Marketing, Customer Success, Finance, Legal, and Operations leaders to understand business needs and translate them into product requirements Run discovery sessions, user research, and data analysis to uncover pain points and opportunities Build consensus across competing priorities and manage stakeholder expectations through transparent communication and trade-off discussions Serve as the voice of the customer (internal GTM users) throughout the product development lifecycle Product Delivery & Execution Write detailed product requirement documents (PRDs), user stories, and acceptance criteria for technical teams Lead agile ceremonies including sprint planning, backlog grooming, daily standups, and retrospectives Collaborate with Engineering, Systems Architects, and Salesforce Admins to define technical architecture and implementation approaches Define success metrics, KPIs, and acceptance criteria for each product release Manage end-to-end product launches including change management, training, documentation, and rollout plans Process Optimization & Operational Excellence Design automated workflows, approval processes, and integrations that reduce manual work and increase data accuracy Partner with Sales Operations to standardize processes, governance models, and data hygiene practices Continuously monitor product performance through dashboards, user feedback, and operational metrics Data & Analytics Ensure data integrity, governance, and compliance across the Revenue Technology stack Leverage product analytics to measure feature adoption, identify usage patterns, and inform roadmap decisions Partner with Data Engineering and Business Intelligence teams on data integration and warehouse design Vendor & Technology Management Serve as product owner for third-party platforms (Salesforce, Dun & Bradstreet, Gong, etc.), driving feature requests, roadmap alignment, and escalations Evaluate new vendors and technologies to expand or optimize the Rev Tech stack Manage vendor relationships, contract renewals, and license optimization Stay current on industry trends, competitive landscape, and emerging technologies in Revenue Operations You should apply if you have: Required Experience & Qualifications Extensive experience in product management, with a strong focus on B2B SaaS, Revenue Technology, Sales Operations, or GTM systems Deep expertise in Salesforce (Sales Cloud, Service Cloud, CPQ, or Revenue Cloud) with hands-on configuration, customization, and architecture experience Proven track record of delivering complex, cross-functional product initiatives from vision to launch Experience managing a portfolio of products across the Revenue Technology stack (CRM, CPQ, sales engagement, enablement, analytics) Strong understanding of sales processes, quote-to-cash workflows, demand planning, forecasting, and revenue operations Technical Skills Expert-level knowledge of Salesforce platform including Flows, Process Builder, Apex, Lightning Components, and AppExchange ecosystem Proficiency with sales technology stack: Sales engagement (Outreach, SalesLoft), revenue intelligence (Gong, Clari), enablement (Highspot, Seismic), PRM (Salesforce PRM, Impartner) Strong SQL skills and experience with data modeling, ETL processes, and BI tools (Tableau, Looker, Power BI) Familiarity with APIs, integration patterns, middleware (Workato), and system architecture concepts Experience with agile product development methodologies and tools (Jira) Core Competencies Strategic thinking with ability to balance long-term vision with short-term execution Exceptional stakeholder management and executive communication skills Data-driven decision making with comfort in ambiguity and incomplete information Strong analytical and problem-solving abilities; can break down complex problems into actionable solutions Bias for action and ability to drive results in a fast-paced, high-growth environment Collaborative leadership style; influences without authority and builds trusted partnerships Customer empathy and user-centric design thinking Excellent written and verbal communication; can distill complexity for diverse audiences Change management expertise; skilled at driving adoption of new processes and technologies Preferred Qualifications Salesforce certifications (Administrator, Advanced Administrator, Platform App Builder, Sales Cloud Consultant, CPQ Specialist) Experience in high-growth B2B SaaS companies (Series B through IPO) Background in Sales Operations, Revenue Operations, or GTM Operations Experience implementing CPQ, PRM, or Revenue Intelligence platforms Familiarity with partner ecosystem management and channel sales Understanding of finance systems (ERP, billing, revenue recognition) and system-to-system integrations WHAT WE OFFER Competitive salary Comprehensive health, dental, and vision insurance 401(k) with company match Flexible PTO and work-from-home policies Professional development budget for certifications, conferences, and training Opportunity to shape the future of our Revenue Technology strategy in a high-growth company Collaborative, innovative team culture with direct access to senior leadership About Convera Convera is a global leader in commercial payments that powers international business by moving money with ease. We provide tech-led payment solutions to help more than 26,000 customers globally grow with confidence, from small businesses to CFOs and treasurers. As experts in foreign exchange, risk and compliance, with an unrivaled regulatory footprint, Convera’s financial network spans more than 140 currencies and 200 countries and territories. Our teams care deeply about the value we deliver to our customers, which makes Convera a rewarding place to work. This is an exciting time for our organization as we expand our team with growth-minded, results-oriented people who are looking to move fast in an innovative environment. As a truly global company with employees in over 20 countries, we are passionate about diversity; we seek and celebrate people from different backgrounds, lifestyles, and unique points of view. We want to work with the best people and ensure we foster a culture of inclusion and belonging. There are plenty of amazing opportunities at Convera for talented, creative problem solvers who never settle for good enough and are looking to transform Business to Business payments. Apply now! Pay Transparency Statement Convera is committed to pay transparency and equity in accordance with applicable U.S. state and local laws. For this position, the expected base salary range is $102,000 - $155,000 per year, depending on factors such as experience, qualifications, and geographic location. We use a tiered geographic pay system to ensure fairness across regions. Candidates in high-cost areas may receive higher offers within the posted range. We also offer a comprehensive benefits package, which may include: Health insurance (medical, dental, vision) Retirement savings plan Paid time off, holidays, and parental leave Wellness programs and mental health resources Final compensation and benefits will be discussed during the hiring process and may vary based on individual circumstances and business needs.

Requirements

Must-haves

Manager, Revenue Operations – USA (remote)
Product Strategy & Roadmap Ownership
Define and execute the product strategy for Revenue Technology platforms including CRM (Salesforce), Sales Engagement, Revenue Intelligence, and Sales Enablement tools
Build and maintain a multi-quarter roadmap aligned to business priorities, balancing strategic initiatives with operational improvements and technical debt
Prioritize feature development based on business impact, user needs, technical feasibility, and resource constraints
Conduct build vs. buy evaluations for new capabilities, including vendor selection, contract negotiation support, and integration planning
Stakeholder Management & Requirements Gathering
Partner with Sales, Marketing, Customer Success, Finance, Legal, and Operations leaders to understand business needs and translate them into product requirements
Run discovery sessions, user research, and data analysis to uncover pain points and opportunities
Build consensus across competing priorities and manage stakeholder expectations through transparent communication and trade-off discussions
Serve as the voice of the customer (internal GTM users) throughout the product development lifecycle
Product Delivery & Execution
Write detailed product requirement documents (PRDs), user stories, and acceptance criteria for technical teams
Lead agile ceremonies including sprint planning, backlog grooming, daily standups, and retrospectives
Collaborate with Engineering, Systems Architects, and Salesforce Admins to define technical architecture and implementation approaches
Define success metrics, KPIs, and acceptance criteria for each product release
Manage end-to-end product launches including change management, training, documentation, and rollout plans
Process Optimization & Operational Excellence

Nice-to-haves

Salesforce certifications (Administrator, Advanced Administrator, Platform App Builder, Sales Cloud Consultant, CPQ Specialist)
Experience in high-growth B2B SaaS companies (Series B through IPO)
Background in Sales Operations, Revenue Operations, or GTM Operations
Experience implementing CPQ, PRM, or Revenue Intelligence platforms
Familiarity with partner ecosystem management and channel sales
Understanding of finance systems (ERP, billing, revenue recognition) and system-to-system integrations

Application prep

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Keywords to mirror

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Platform: greenhouse
Effort: quick

Benefits

Benefits detected in the listing.

Health Insurance

Dental

Vision

401(K)

Pto

Paid Time Off

Parental Leave

Wellness

Professional Development