Job description

*Please note: Candidates must live within or be willing to relocate to one of the following areas to perform the duties of this role: Pittsburgh, PA, Cleveland, OH, or Rochester, NY. Primary Function of Position The da Vinci® Urology Gynecology Sales Manager (UGSM) plays a critical role in driving specialty-focused adoption and utilization within Urology (URO) and Gynecology (GYN) across their assigned market or markets. The major responsibilities are to build, lead, and develop a high-performing specialty sales team that grows procedure adoption and deepens utilization of the da Vinci Surgical Systems among URO and GYN surgeons within the installed base, while cultivating new surgeon adoption in these specialties. This team must operate with an elevated level of sales acumen and drive, unlocking greater adoption in one of Intuitive's largest procedure opportunities. A defining feature of this role is close collaboration with overlapping Clinical Sales Managers (CSMs) to align on shared market strategies, account planning, and territory execution. The UGSM will leverage all ISI Ecosystem resources, including Digital, Field Engineering, Genesis, marketing, and MACA, to support these efforts. Essential Job Duties (Specific responsibilities and tasks an individual would be expected to perform in the role. Additional job duties may be determined by functional people manager) Sales Strategy and Business Development • Develop and execute a robust specialty sales strategy for Urology and Gynecology to exceed performance goals and drive utilization of the da Vinci® Surgical Systems while maintaining existing use across URO and GYN service lines and hospitals. • Expand the URO and GYN user base by cultivating a training pipeline of new urology and gynecology surgeons. • Collaborate with overlapping CSMs to develop coordinated market strategies and account plans, ensuring specialty growth objectives align with broader market and territory priorities. • Exhibit proficiency in multiple technology platforms to effectively support dV adoption of Multiport, Single Port, digital solutions, and the specific needs of URO and GYN customers. • Promote advanced instruments and accessories relevant to urologic and gynecologic procedures to enhance surgical performance and promote surgeon autonomy. • Align with hospitals and URO/GYN surgeons to support the full spectrum of the da Vinci surgery program, including the executive suite, operations, and surgical support services. • Collaborate with cross-functional internal teams and overlapping CSMs to identify and capitalize on opportunities for expanding URO and GYN utilization and strengthening Intuitive's partnership with healthcare facilities. • Identify opportunities to grow specialty access, including expansion into alternative sites of care where URO and GYN procedures are performed. • Support new system installations and specialty capacity planning alongside Clinical Sales Managers, Key Account Managers, and Area Sales Managers. Sales Leadership and Management • Build, lead, and manage a high-performing URO and GYN specialty sales team to achieve and exceed market goals, holding the team to an elevated standard of sales acumen and drive commensurate with one of Intuitive's biggest procedure opportunities. • Hire, recruit, onboard, coach, and develop sales representatives and associates, fostering a culture of accountability, integrity, and results. • Partner with overlapping CSMs on joint account planning, surgeon targeting, and resource allocation to maximize specialty impact and avoid duplication of effort. • Develop and execute strategic specialty sales plans aligned with company objectives, market dynamics, and CSM market strategies. • Manage the URO and GYN training pipeline with accuracy using tools and data-driven insights. • Partner with internal teams and CSMs to support product education, clinical adoption, and procedural growth in urology and gynecology. • Build strong relationships with key hospital stakeholders, including URO/GYN surgeons, OR staff, procurement, and administration. • Analyze specialty and territory performance and market trends to identify growth opportunities, sharing insights with overlapping CSMs to inform market-level planning. • Ensure compliance with industry regulations, company policies, and ethical standards. • Develop individual team members through regular feedback, field rides, and development plans to elevate performance and support long-term career growth. Marketing and Customer Engagement • Act as a key resource and advocate for da Vinci® Surgery in Urology and Gynecology, supporting all Sales and Marketing initiatives and education to elevate awareness and procedure adoption in these specialties. • Build and nurture strong long-term partnerships with URO and GYN healthcare professionals and hospital leadership teams to ensure satisfaction and drive continued specialty growth. • Lead initiatives to improve customer satisfaction and retention by implementing best practices in post-sale support and ongoing surgeon education, in coordination with overlapping CSMs. Data Management and Analytics • Collaborate with hospital executives and URO/GYN surgeons to collect and analyze data, validating the value of their da Vinci® program within these specialties. • Facilitate the adoption of our digital solutions through enhancing customer infrastructure and capabilities. • Share specialty-level data and insights with overlapping CSMs to support integrated market strategy and planning. Administrative Management • Responsibly manage administrative tasks, including sales activities, customer profiles, and specialty sales milestones. • Ensure the timely submission of expense reports. Required Skills and Experience • Proven track record in da Vinci® Surgery Sales or 5+ years of clinical sales management experience required • In-depth knowledge of Operating Room Environment required • Knowledge of the capital equipment sales process • Previous record of managing and directing a sales team in the medical device industry • Excellent communication and interpersonal skills • Computer literate • Training Requirements: Attend ISI field sales management training course Interviewing skills • Remote field management Implementation of sales process Platform and presentation skills • Bachelor’s degree required Due to the nature of our business and the role, please note that Intuitive and/or your customer(s) may require that you show current proof of vaccination against certain diseases including COVID-19. Details can vary by role. Intuitive is an Equal Opportunity Employer. We provide equal employment opportunities to all qualified applicants and employees, and prohibit discrimination and harassment of any type, without regard to race, sex, pregnancy, sexual orientation, gender identity, national origin, color, age, religion, protected veteran or disability status, genetic information or any other status protected under federal, state, or local applicable laws. Mandatory Notices U.S. Export Controls Disclaimer: In accordance with the U.S. Export Administration Regulations (15 CFR §743.13(b)), some roles at Intuitive Surgical may be subject to U.S. export controls for prospective employees who are nationals from countries currently on embargo or sanctions status. Certain information you provide as part of the application will be used for purposes of determining whether Intuitive Surgical will need to (i) obtain an export license from the U.S. Government on your behalf (note: the government’s licensing process can take 3 to 6+ months) or (ii) implement a Technology Control Plan (“TCP”) (note: typically adds 2 weeks to the hiring process). For any Intuitive role subject to export controls, final offers are contingent upon obtaining an approved export license and/or an executed TCP prior to the prospective employee’s start date, which may or may not be flexible, and within a timeframe that does not unreasonably impede the hiring need. If applicable, candidates will be notified and instructed on any requirements for these purposes. We will consider for employment qualified applicants with arrest and conviction records in accordance with fair chance laws. This position may be filled at a different job level than listed here depending on business need and/or on the selected candidate’s experience, knowledge and skills. Compensation will be based primarily on the job level at which the role is filled and the candidate’s qualifications, consistent with applicable law. Accommodation & Accessibility Notice: Intuitive is committed to providing reasonable accommodations to qualified individuals with disabilities. If you require assistance or an accommodation during any part of the application or interview process, please contact People Services at HRHelpNow@intusurg.com. We provide market-competitive compensation packages, inclusive of base pay + commission, benefits, and equity. The on target earnings for this position are listed.

Requirements

Must-haves

Please note: Candidates must live within or be willing to relocate to one of the following areas to perform the duties of this role: Pittsburgh, PA, Cleveland, OH, or Rochester, NY.
Primary Function of Position
Essential Job Duties (Specific responsibilities and tasks an individual would be expected to perform in the role. Additional job duties may be determined by functional people manager)
Sales Strategy and Business Development
Expand the URO and GYN user base by cultivating a training pipeline of new urology and gynecology surgeons.
Collaborate with overlapping CSMs to develop coordinated market strategies and account plans, ensuring specialty growth objectives align with broader market and territory priorities.
Exhibit proficiency in multiple technology platforms to effectively support dV adoption of Multiport, Single Port, digital solutions, and the specific needs of URO and GYN customers.
Promote advanced instruments and accessories relevant to urologic and gynecologic procedures to enhance surgical performance and promote surgeon autonomy.
Align with hospitals and URO/GYN surgeons to support the full spectrum of the da Vinci surgery program, including the executive suite, operations, and surgical support services.
Identify opportunities to grow specialty access, including expansion into alternative sites of care where URO and GYN procedures are performed.
Support new system installations and specialty capacity planning alongside Clinical Sales Managers, Key Account Managers, and Area Sales Managers.
Sales Leadership and Management
Hire, recruit, onboard, coach, and develop sales representatives and associates, fostering a culture of accountability, integrity, and results.
Partner with overlapping CSMs on joint account planning, surgeon targeting, and resource allocation to maximize specialty impact and avoid duplication of effort.
Develop and execute strategic specialty sales plans aligned with company objectives, market dynamics, and CSM market strategies.
Manage the URO and GYN training pipeline with accuracy using tools and data-driven insights.
Partner with internal teams and CSMs to support product education, clinical adoption, and procedural growth in urology and gynecology.
Build strong relationships with key hospital stakeholders, including URO/GYN surgeons, OR staff, procurement, and administration.
Analyze specialty and territory performance and market trends to identify growth opportunities, sharing insights with overlapping CSMs to inform market-level planning.
Ensure compliance with industry regulations, company policies, and ethical standards.
Develop individual team members through regular feedback, field rides, and development plans to elevate performance and support long-term career growth.
Marketing and Customer Engagement
Act as a key resource and advocate for da Vinci® Surgery in Urology and Gynecology, supporting all Sales and Marketing initiatives and education to elevate awareness and procedure adoption in these specialties.
Build and nurture strong long-term partnerships with URO and GYN healthcare professionals and hospital leadership teams to ensure satisfaction and drive continued specialty growth.

Nice-to-haves

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