Job description

The Company PayPal has been revolutionizing commerce globally for more than 25 years. Creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure, PayPal empowers consumers and businesses in approximately 200 markets to join and thrive in the global economy. We operate a global, two-sided network at scale that connects hundreds of millions of merchants and consumers. We help merchants and consumers connect, transact, and complete payments, whether they are online or in person. PayPal is more than a connection to third-party payment networks. We provide proprietary payment solutions accepted by merchants that enable the completion of payments on our platform on behalf of our customers. We offer our customers the flexibility to use their accounts to purchase and receive payments for goods and services, as well as the ability to transfer and withdraw funds. We enable consumers to exchange funds more safely with merchants using a variety of funding sources, which may include a bank account, a PayPal or Venmo account balance, PayPal and Venmo branded credit products, a credit card, a debit card, certain cryptocurrencies, or other stored value products such as gift cards, and eligible credit card rewards. Our PayPal, Venmo, and Xoom products also make it safer and simpler for friends and family to transfer funds to each other. We offer merchants an end-to-end payments solution that provides authorization and settlement capabilities, as well as instant access to funds and payouts. We also help merchants connect with their customers, process exchanges and returns, and manage risk. We enable consumers to engage in cross-border shopping and merchants to extend their global reach while reducing the complexity and friction involved in enabling cross-border trade. Our beliefs are the foundation for how we conduct business every day. We live each day guided by our core values of Inclusion, Innovation, Collaboration, and Wellness. Together, our values ensure that we work together as one global team with our customers at the center of everything we do – and they push us to ensure we take care of ourselves, each other, and our communities. Job Summary: This job provides strategic business partnership with multiple senior leaders (SVPs and VPs) in Marketing to drive business results and enhance employee engagement. This role involves designing and implementing initiatives aligned with business goals to optimize performance, strengthen manager effectiveness, and improve employee experiences. The Director will leverage business acumen and data to deliver effective people solutions and programs. The Director will report to the SVP/VP People Business Partner. Job Description: Essential Responsibilities: • Lead the planning and delivery of key people processes, including talent and performance management. • Coach and develop leaders, offering insights on people, teams, and organizational growth. • Use data insights identify trends and influence evidence-based decisions for talent attraction, performance, and engagement. • Collaborate with Employee Relations to address escalations and recurring people issues. • Analyze organization effectiveness using data and feedback to assess people and organizational capability, providing consultation on how the organizational structure aligns with strategy and objective. • Build consensus among stakeholders, including executive leadership, on new ideas and strategies. • Lead change management initiatives for successful adoption of organizational changes. • Provide continual feedback to understand and predict the implications of HR approaches and policies. Minimum Qualifications: • 10+ years relevant experience and a Bachelor’s degree OR Any equivalent combination of education and experience. • Experience in a strategic HR role interfacing and influencing senior leadership. • Strong analytical and critical thinking skills with a metrics-driven approach. • Ability to leverage analytics and insights to create compelling narratives for change. • Understanding of how synthesize complex situations into actionable insights for business leaders. Additional Responsibilities & Preferred Qualifications : Subsidiary: PayPal Travel Percent: 0 - The base pay for this role will depend on where you work and the relevant experience and expertise you bring. The expected range of pay for this role by location is: Primary Location | Pay Range: New York City, New York: ($176,500.00 - $262,350.00 Annually) Additional Location(s) | Pay Range: Austin, Texas: ($160,500.00 - $238,700.00 Annually) San Jose, California: ($176,500.00 - $262,350.00 Annually) Omaha, Nebraska: ($152,500.00 - $226,600.00 Annually) Additional compensation for this role may include an annual performance bonus, equity, or other incentive compensation, as applicable. PayPal does not charge candidates any fees for courses, applications, resume reviews, interviews, background checks, or onboarding. When making an application directly, we will never ask you to share passwords, one-time passcodes (OTP), or verification codes. Any such request is a red flag and likely part of a scam. All communication regarding your application will come from official PayPal email domains. If you suspect fraudulent activity, please report it immediately. To learn more about how to identify and avoid recruitment fraud please visit careers.pypl.com . For the majority of employees, PayPal's balanced hybrid work model offers 3 days in the office for effective in-person collaboration and 2 days at your choice of either the PayPal office or your home workspace, ensuring that you equally have the benefits and conveniences of both locations. Our Benefits: At PayPal, we’re committed to building an equitable and inclusive global economy. And we can’t do this without our most important asset-you. That’s why we offer comprehensive, choice-based programs, to support all aspects of personal wellbeing—physical, emotional, and financial—delivering meaningful value where it matters most. We strive to create a flexible, balanced work culture with a holistic approach to benefits, including generous paid time off, healthcare coverage for you and your family, and resources to create financial security and support your mental health. Who We Are: Click Here to learn more about our culture and community. Commitment to Diversity and Inclusion PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state, or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at paypalglobaltalentacquisition@paypal.com . Belonging at PayPal: Our employees are central to advancing our mission, and we strive to create an environment where everyone can do their best work with a sense of purpose and belonging. Belonging at PayPal means creating a workplace with a sense of acceptance and security where all employees feel included and valued. We are proud to have a diverse workforce reflective of the merchants, consumers, and communities that we serve, and we continue to take tangible actions to cultivate inclusivity and belonging at PayPal. Any general requests for consideration of your skills, please Join our Talent Community . We know the confidence gap and imposter syndrome can get in the way of meeting spectacular candidates. Please don’t hesitate to apply. Notice to Applicants and Employees who reside within New York City. Click here to view the notice.

Requirements

Must-haves

Lead the planning and delivery of key people processes, including talent and performance management.
Coach and develop leaders, offering insights on people, teams, and organizational growth.
Use data insights identify trends and influence evidence-based decisions for talent attraction, performance, and engagement.
Collaborate with Employee Relations to address escalations and recurring people issues.
Analyze organization effectiveness using data and feedback to assess people and organizational capability, providing consultation on how the organizational structure aligns with strategy and objective.
Build consensus among stakeholders, including executive leadership, on new ideas and strategies.
Lead change management initiatives for successful adoption of organizational changes.
Provide continual feedback to understand and predict the implications of HR approaches and policies.
10+ years relevant experience and a Bachelor’s degree OR Any equivalent combination of education and experience.
Experience in a strategic HR role interfacing and influencing senior leadership.
Strong analytical and critical thinking skills with a metrics-driven approach.
Ability to leverage analytics and insights to create compelling narratives for change.
Understanding of how synthesize complex situations into actionable insights for business leaders.
The base pay for this role will depend on where you work and the relevant experience and expertise you bring. The expected range of pay for this role by location is:
New York City, New York: ($176,500.00 - $262,350.00 Annually)
Austin, Texas: ($160,500.00 - $238,700.00 Annually)
San Jose, California: ($176,500.00 - $262,350.00 Annually)
Omaha, Nebraska: ($152,500.00 - $226,600.00 Annually)
Any general requests for consideration of your skills, please Join our Talent Community .
We know the confidence gap and imposter syndrome can get in the way of meeting spectacular candidates. Please don’t hesitate to apply.
Notice to Applicants and Employees who reside within New York City. Click here to view the notice.

Nice-to-haves

Additional Responsibilities & Preferred Qualifications :
Additional compensation for this role may include an annual performance bonus, equity, or other incentive compensation, as applicable.

Application prep

Use the role’s language and application details while tailoring your materials.

Platform: eightfold
Effort: medium

Benefits

Benefits detected in the listing.

Pto

Paid Time Off

Wellness