Product Manager, Health & Wellness
Johnson & Johnson Services, Inc.· enterprise· Healthcare· Sep 2, 2026 · 2mo ago
New Brunswick, New Jersey · Tampa, Florida
In office
Full-time
Senior
$102K–$177K
5+ years exp
Job description
At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at jnj.com
As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit.
Job Function:
Technology Product & Platform Management Job Sub Function:
Technical Product Management Job Category:
Scientific/Technology All Job Posting Locations:
New Brunswick, New Jersey, United States of America, Tampa, Florida, United States of America Job Description:
We are searching for the best talent for Product Manager, Health & Wellness & Benefits , located in New Brunswick, NJ or Tampa, FL.
HR Digital enables Johnson & Johnson’s people strategy through product-led innovation, intelligent automation, and scalable digital capabilities that strengthen enterprise agility and employee experience.
As the pace of workforce and business change accelerates, the ability to deliver intuitive, data-informed, and globally consistent employee experiences is a strategic differentiator. HR Digital advances this shift by evolving HR from a traditional service model to a product-centric, insight-driven operating model that delivers measurable business value, operational efficiency, and resilience at scale.
Within this context, the Health & Wellness & Benefits portfolio focuses on the digital products, workflows, and experiences that enable employees to access, understand, and manage their health, wellness, and benefits offerings across North America. The portfolio is responsible for advancing intuitive, compliant, and user-centered capabilities that improve enrollment, navigation, decision support, issue resolution, and overall employee confidence in critical benefits experiences, while connecting a complex ecosystem of internal platforms and external vendor solutions.
Purpose : The Product Manager, Health & Wellness & Benefits supports the development and execution of product strategy for the Health & Wellness & Benefits domain, translating enterprise priorities into practical employee, manager, and HR outcomes. This role is responsible for managing roadmap execution and value delivery across assigned capabilities, with a focus on experience, adoption, compliance, efficiency, and operational performance.
Operating within the HR Digital product model, this role partners across Benefits, Total Rewards, HR COEs, Global Services, Contact Center, Digital, Data, Engineering, Delivery teams, and external vendors to drive end-to-end product outcomes across health, wellness, and benefits journeys. The role serves as a product manager for assigned domain capabilities, with accountability for backlog health, execution quality, adoption, operational readiness, and the effective integration of a multi-vendor benefits ecosystem across North America.
Major Duties & Responsibilities
Strategic Product Ownership (45%)
• Support development and execution of the product roadmap for Health & Wellness & Benefits, aligned to enterprise HR vision and portfolio priorities.
• Translate business needs, policy requirements, regulatory considerations, user insights, and vendor ecosystem dependencies into cohesive product requirements and end-to-end digital experiences across benefits enrollment, health and wellness navigation, decision support, and service workflows.
• Define and monitor outcome-based success metrics related to experience, enrollment completion, navigation success, efficiency, data quality, adoption, service performance, and integration reliability.
• Manage assigned capabilities across the product lifecycle, identifying opportunities to simplify, automate, scale, retire, or better connect capabilities across the vendor ecosystem.
• Contribute to business case development, value hypotheses, and benefits realization for domain-level initiatives.
Delivery & Cross-Functional Leadership (35%)
• Lead cross-functional work across Product Delivery, Experience Design, Data, Engineering, Benefits Operations, Global Services, Contact Center, HR Operations, and external vendors to deliver domain outcomes.
• Own backlog prioritization, dependency management, delivery sequencing, and coordination of upstream and downstream vendor integrations for assigned capabilities.
• Partner with HR COEs, Total Rewards, Global Services, process owners, and vendors to balance regional requirements, compliance needs, ecosystem dependencies, and seamless user experience.
• Identify risks, dependencies, and delivery tradeoffs, including vendor-related constraints and handoffs, escalating as appropriate to the Senior Manager or Product Line Leader.
• Ensure high-quality execution, testing readiness, change readiness, and operational readiness of delivered capabilities and integrations.
Continuous Improvement & Enablement (20%)
• Represent the voice of employees, managers, HR partners, and service teams through discovery and feedback loops.
• Drive continuous improvement through user insights, service performance trends, and operational learning.
• Support product adoption and enablement by helping stakeholders understand new capabilities, changes, and expected outcomes across health, wellness, and benefits experiences.
• Contribute to product standards, patterns, and ways of working across HR Digital.
Qualifications
Required Qualifications
• A minimum of a Bachelor’s degree is required.
• A minimum of 5–7 years of experience in product management, HR technology, digital product delivery, or related roles is required.
• A minimum of 3 years of HR or HR-adjacent experience is required.
• Experience managing product delivery for domain capabilities, with accountability for measurable business, operational, and experience outcomes.
• Strong understanding of HR operating models, health and welfare benefits processes, employee service delivery, digital platform ecosystems, and vendor-integrated solution landscapes.
• Demonstrated ability to lead cross-functional teams in complex, matrixed environments and influence across organizational boundaries.
• Proficiency in modern product management and agile delivery practices, including backlog management, prioritization, and iterative value delivery.
• Ability to translate complex process and technology concepts into clear product direction, decisions, and execution priorities.
Preferred Qualifications
• Hands-on experience with Workday, benefits administration platforms, employee service platforms, case management, workflow, vendor integrations, and broader HR digital ecosystems is preferred.
• Experience in applying automation, analytics, or AI to health, wellness, benefits administration, employee service delivery, or related HR workflows is preferred.
Leadership Behaviors
• Enterprise-minded: Prioritizes enterprise outcomes over local optimization.
• Outcome-obsessed: Measures success through impact and experience.
• Strategic simplifier: Reduces complexity and friction.
• Inclusive collaborator: Elevates diverse perspectives and shared ownership.
Key Working Relationships
Internal: HR Digital, Benefits, Total Rewards, HR COEs, Global Services, Contact Center, HR Operations, IT
External: Benefits vendors, wellness vendors, navigation providers, technology partners, and peer networks
Supervisory Responsibilities
Direct Reports: n/a
Indirect Reports: As applicable
Decision-Making Authority
• Owns domain-level backlog prioritization and delivery sequencing.
• Makes product recommendations impacting assigned health, wellness, and benefits capabilities and priorities within the portfolio.
• Escalates cross-domain tradeoffs and investment decisions to the Product Line Leader.
Other
This position is located in New Brunswick, NJ or Tampa, FL, is full-time and may require up to 10% travel, both domestic and international.
Johnson & Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or other characteristics protected by federal, state or local law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.
Johnson & Johnson is committed to providing an interview process that is inclusive of our applicants’ needs. If you are an individual with a disability and would like to request an accommodation, external applicants please contact us via jnj.com , internal employees contact AskGS to be directed to your accommodation resource.
Required Skills:
Preferred Skills:
Analytical Reasoning, Coaching, Cost Management, Critical Thinking, Give Feedback, Human-Computer Interaction (HCI), Organizing, Performance Measurement, Product Development, Product Improvements, Product Strategies, Project Management Methodology (PMM), Research and Development, Software Development Management, Strategic Supply Chain Management, Technical Credibility, Technical Writing The anticipated base pay range for this position is :
$102,000.00 - $177,100.00 Additional Description for Pay Transparency:
Subject to the terms of their respective plans, employees are eligible to participate in the Company’s consolidated retirement plan (pension) and savings plan (401(k)).
This position is eligible to participate in the Company’s long-term incentive program.
Subject to the terms of their respective policies and date of hire, employees are eligible for the following time off benefits:
Vacation –120 hours per calendar year
Sick time - 40 hours per calendar year; for employees who reside in the State of Colorado –48 hours per calendar year; for employees who reside in the State of Washington –56 hours per calendar year
Holiday pay, including Floating Holidays –13 days per calendar year
Work, Personal and Family Time - up to 40 hours per calendar year
Parental Leave – 480 hours within one year of the birth/adoption/foster care of a child
Bereavement Leave – 240 hours for an immediate family member: 40 hours for an extended family member per calendar year
Caregiver Leave – 80 hours in a 52-week rolling period10 days
Volunteer Leave – 32 hours per calendar year
Military Spouse Time-Off – 80 hours per calendar year
For additional general information on Company benefits, please go to: - careers.jnj.com
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Benefits
Benefits detected in the listing.
Vision
401(K)
Parental Leave
Wellness