Job description

Our client, a multinational telecommunications technology company, is seeking a Business Systems Analyst to bridge the gap between business strategy and technical execution. This role is central to translating business needs into actionable system requirements - driving process improvements, supporting system integrations, and ensuring smooth implementations across the organization. You'll work at the intersection of IT, Operations, and business leadership, turning ambiguous asks into clear, well-structured solutions that move the business forward. This is a fully remote opportunity open to candidates based in New York, New Jersey, California, Massachusetts, Washington, or Connecticut. Key Responsibilities - Requirements Gathering: Elicit, document, and validate business needs for new or improved systems - Data Analysis: Analyze data to uncover insights, improve data quality, and support strategic decision-making - Systems Integration: Support integration efforts across multiple platforms and systems - Process Improvement: Identify inefficiencies and implement solutions to streamline business processes - Stakeholder Collaboration: Partner closely with IT, Operations, and business leaders to align on priorities and outcomes - Documentation: Create clear process flows, reports, and system documentation - Production Support: Troubleshoot issues, resolve defects, and provide ongoing system support Interested in learning more? Reach out to Elite Technical to discuss this opportunity further. Required Skills Required Skills & Tools: - Bachelor's degree and 2-4 years of BA experience - Business Acumen: Understand the business objective behind each request and connect requirements to customer experience, revenue, operational efficiency, risk reduction, and strategic outcomes. - Systems Thinking: Analyze end-to-end impacts across platforms, teams, upstream inputs, downstream outputs, integrations, data flows, and operational processes. - Technical Curiosity: Ask strong questions, understand system behavior, learn enough technical detail to challenge assumptions, and translate between business and technology teams. - Facilitation & Stakeholder Management: Lead productive working sessions, draw out requirements from multiple viewpoints, manage competing priorities, and drive alignment across business, product, technology, operations, and vendor teams. - Critical Thinking & Problem Framing: Break vague asks into clear problems, identify root causes, surface options, and recommend practical solutions. - Backlog & Prioritization Discipline: Create well-structured Jira epics, features, and user stories, support grooming, and help sequence work based on value, risk, dependencies, and readiness. - Operational Readiness Awareness: Ensure requirements account for training, communications, reporting, support procedures, compliance needs, launch readiness, and post-production support. - AI & Automation Enablement: Use AI responsibly to accelerate requirements discovery, process mapping, documentation, gap identification, and quality checks while validating outputs against approved source materials. - Ownership & Execution Discipline: Drive work forward with minimal oversight, track decisions and action items, follow through on open questions, and maintain high-quality deliverables under tight timelines. - Intellectual Curiosity & Constructive Challenge: Challenge incomplete thinking, ask -what are we missing,- identify hidden dependencies, and continuously look for smarter ways to solve business problems.

Requirements

Must-haves

Requirements Gathering: Elicit, document, and validate business needs for new or improved systems
Data Analysis: Analyze data to uncover insights, improve data quality, and support strategic decision-making
Systems Integration: Support integration efforts across multiple platforms and systems
Process Improvement: Identify inefficiencies and implement solutions to streamline business processes
Stakeholder Collaboration: Partner closely with IT, Operations, and business leaders to align on priorities and outcomes
Documentation: Create clear process flows, reports, and system documentation
Production Support: Troubleshoot issues, resolve defects, and provide ongoing system support
Interested in learning more? Reach out to Elite Technical to discuss this opportunity further.
Bachelor's degree and 2-4 years of BA experience
Business Acumen: Understand the business objective behind each request and connect requirements to customer experience, revenue, operational efficiency, risk reduction, and strategic outcomes.
Systems Thinking: Analyze end-to-end impacts across platforms, teams, upstream inputs, downstream outputs, integrations, data flows, and operational processes.
Technical Curiosity: Ask strong questions, understand system behavior, learn enough technical detail to challenge assumptions, and translate between business and technology teams.
Critical Thinking & Problem Framing: Break vague asks into clear problems, identify root causes, surface options, and recommend practical solutions.
Backlog & Prioritization Discipline: Create well-structured Jira epics, features, and user stories, support grooming, and help sequence work based on value, risk, dependencies, and readiness.
Operational Readiness Awareness: Ensure requirements account for training, communications, reporting, support procedures, compliance needs, launch readiness, and post-production support.
AI & Automation Enablement: Use AI responsibly to accelerate requirements discovery, process mapping, documentation, gap identification, and quality checks while validating outputs against approved source materials.
Ownership & Execution Discipline: Drive work forward with minimal oversight, track decisions and action items, follow through on open questions, and maintain high-quality deliverables under tight timelines.
Intellectual Curiosity & Constructive Challenge: Challenge incomplete thinking, ask -what are we missing,- identify hidden dependencies, and continuously look for smarter ways to solve business problems.

Nice-to-haves

None flagged.

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Keywords to mirror

jiraai

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Effort: medium