Everforth ECS is seeking an Atlassian Developer to join our team in Arlington, VA (Hybrid) .
ECS is seeking talented professionals to join our growing team supporting the Cybersecurity and Infrastructure Security Agency's (CISA) Technical Engineering and Support Services (TESS) program. TESS is CISA's integrated, capability-driven mission ecosystem designed to scale across mission and delivery spaces within the DHS/CISA/Cybersecurity Division. This is a hybrid position.
The Atlassian Developer/Administrator will support a federal customer's Mission Enablement program. The program requires an integrated, enterprise-level intake and management capability that streamlines how requests enter the organization and enhances visibility across the full lifecycle — from intake through execution.
This role centers around the client's current Atlassian instance, while directly supporting the organization's migration from on-premises Atlassian Data Center to Atlassian Government Cloud . Solutions must be built on human-centered design practices, ensuring workflows, interfaces, and service models reflect real stakeholder needs — including centralized intake, integrated budget management, executive dashboards, service catalog enablement, exploratory research tracking, and governance/traceability tools.
Specific responsibilities include but are not limited to:
• Administer and develop the Atlassian tool suite (Jira, Confluence, and JSM) for the program.
• Serve as primary liaison and SME with technical teams during the migration from Atlassian Data Center to Atlassian Government Cloud, including data validation and app/plugin compatibility checks.
• Engage with users and stakeholders to understand complex requirements and implement advanced project setups and workflows.
• Build the centralized intake portal, including intelligent routing to proprietary workflows as well as integration with.
• Create real-time executive dashboards and advanced filters showing request status, risk, and workflow performance.
• Participate in the building and maintenance of a service catalog in Atlassian and/or ServiceNow SPM, standardizing service definitions, SLAs, and request types.
• Troubleshoot issues such as permissions, security restrictions, notifications, and workflow errors.
• Install, manage, and administer Atlassian add-ons, security schemes, extensions, and configurations.
• Identify opportunities for process automation and implement solutions to improve efficiency and governance.
• Document configurations and deliver user training to drive adoption.
Salary Range: $115,000 - $130,000
General Description of Benefits
• US Citizen with the ability to obtain a Public Trust clearance.
• Bachelor's degree in a related field, OR equivalent experience (typically 3–5 years)
• 3+ years of hands-on experience with Jira and Confluence engineering, management, and administration (certification preferred but not required)
• Experience administering the Atlassian suite, particularly Jira and Confluence, at an organizational level.
• Hands-on experience with Atlassian Data Center to Cloud (ideally Gov Cloud) migrations, including planning, data validation, and cutover support.
• Working knowledge of Agile methodologies (Scrum, Kanban) and how they're implemented in Jira.
• Experience developing dashboards and advanced JQL filters for leadership visibility and operational metrics.
• Familiarity with Atlassian Marketplace plugins (e.g., Advanced Roadmaps, Structure, ScriptRunner, Insight)
• Understanding of secure configuration practices and performance optimization for Atlassian tools
• Experience supporting federal consulting or government contracting environments.
• Strong communication skills with both technical and non-technical stakeholders
• Strong analytical and problem-solving skills; comfortable in a dynamic, collaborative team environment