ServiceNow Vulnerability Response Specialist at Gravity IT Resources

Job description

To Apply for this Job Click Here Job Title: ServiceNow Vulnerability Response Specialist Location Requirements: Remote Job Type: Contract Role Overview: You will support and improve ServiceNow workflows related to vulnerability management. Your focus will be on automating ticket lifecycle processes, enhancing data quality, and increasing operational efficiency through configuration and integration. You’ll work with vulnerability scanners and assist in streamlining workflows to reduce manual effort and strengthen controls. Responsibilities: • Design, configure, and improve ServiceNow vulnerabilities workflows • Develop and maintain logic for vulnerability ticket creation, updates, closure, reopening, false positive handling, deferrals, and deduplication • Enhance integrations between ServiceNow and scanners such as Tenable.io VM, Tenable Web App Scanning, and Tanium • Build and maintain business rules, scheduled jobs, ACLs, import sets, and transform maps • Improve ticket data capture, including scanner evidence, source requests, affected URLs, vulnerability context, and metadata • Troubleshoot lifecycle issues like duplicate records, inaccurate timestamps, and synchronization gaps • Support role-based access, bulk actions, filtering, and usability improvements for analysts and owners • Partner with stakeholders to recommend workflow improvements based on current processes • Produce and maintain documentation for configurations and procedures • Support testing, validation, and user acceptance activities for workflow changes Required Qualifications: • Hands-on experience with ServiceNow Vulnerability Response or Unified Security Exposure Management • Strong understanding of vulnerability lifecycle management and remediation workflows • Experience configuring ServiceNow workflows, business rules, ACLs, forms, lists, notifications, and automation logic • Experience supporting integrations with security scanners or vulnerability data sources • Ability to analyze process gaps and translate needs into scalable ServiceNow solutions • Strong problem-solving skills with attention to data accuracy, workflow consistency, and auditability • Ability to work collaboratively with vulnerability management teams, application owners, security analysts, and platform administrators To Apply for this Job Click Here Equal Employment Opportunity Statement Gravity IT Resources is an Equal Opportunity Employer. We are committed to creating an inclusive environment for all employees and applicants. We do not discriminate on the basis of race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, veteran status, or any other legally protected characteristic. All employment decisions are based on qualifications, merit, and business needs.

Requirements

Must-haves

To Apply for this Job Click Here
Job Title: ServiceNow Vulnerability Response Specialist
Location Requirements: Remote
Job Type: Contract
Design, configure, and improve ServiceNow vulnerabilities workflows
Develop and maintain logic for vulnerability ticket creation, updates, closure, reopening, false positive handling, deferrals, and deduplication
Enhance integrations between ServiceNow and scanners such as Tenable.io VM, Tenable Web App Scanning, and Tanium
Build and maintain business rules, scheduled jobs, ACLs, import sets, and transform maps
Improve ticket data capture, including scanner evidence, source requests, affected URLs, vulnerability context, and metadata
Troubleshoot lifecycle issues like duplicate records, inaccurate timestamps, and synchronization gaps
Support role-based access, bulk actions, filtering, and usability improvements for analysts and owners
Partner with stakeholders to recommend workflow improvements based on current processes
Produce and maintain documentation for configurations and procedures
Support testing, validation, and user acceptance activities for workflow changes
Hands-on experience with ServiceNow Vulnerability Response or Unified Security Exposure Management
Strong understanding of vulnerability lifecycle management and remediation workflows
Experience configuring ServiceNow workflows, business rules, ACLs, forms, lists, notifications, and automation logic
Experience supporting integrations with security scanners or vulnerability data sources
Ability to analyze process gaps and translate needs into scalable ServiceNow solutions
Strong problem-solving skills with attention to data accuracy, workflow consistency, and auditability
Ability to work collaboratively with vulnerability management teams, application owners, security analysts, and platform administrators
To Apply for this Job Click Here

Nice-to-haves

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