Job description

Administer and support infrastructure systems in an enterprise environment. Ensure systems are configured in a manner that optimally supports the strategies of the business and continuously delivers value. ESSENTIAL DUTIES & RESPONSIBILITIES (Note: Other duties may be assigned) To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Assist with support of infrastructure systems including networking, servers, hardware and software both on premise and cloud Proactively maintain infrastructure systems to ensure maximum uptime Actively monitor systems for performance bottlenecks and resolve issues Monitor, scan, and test systems for security vulnerabilities and resolve issues Support the administration of user directory and policies Assist with infrastructure support of products managed by VRA Product Teams Support all client applications Research, test, and install software updates Create and maintain documentation for implemented solutions Configure systems to adhere to SOX, PCI, and other applicable compliance initiatives Identify opportunities for process improvement and develop and implement solutions that drive value for the organization On-call as needed to provide technical support to off-shifts EDUCATION AND/OR EXPERIENCE Associates/Bachelor’s degree in computer science or related field or equivalent experience 1 years of server administration experience and supporting enterprise applications Current certifications in cloud computing, modern infrastructure, or similar desired Experience administering or supporting: Microsoft Exchange email environments Microsoft 365 services and workloads Virtual Desktop Infrastructure (VDI) environments Physical server hardware, including installation, maintenance, and troubleshooting Cloud platforms such as Microsoft Azure and/or Amazon Web Services (AWS) KNOWLEDGE, SKILLS, AND ABILITIES The requirements listed below are representative of the knowledge, skills, and/or abilities required to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Active Directory user and group administration Group Policy configuration and management Print server administration and print queue management Experience working within a helpdesk or ticketing system environment Fundamental understanding of core networking concepts, including TCP/IP, DNS, and DHCP Working knowledge of Microsoft Server platform administration Proficiency in Microsoft Windows operating systems and Microsoft Office applications Strong troubleshooting skills with a customer‑focused support approach Proven analytical and problem‑solving abilities Detail‑oriented with the ability to manage multiple tasks and priorities simultaneously Strong organizational skills with consistent follow‑through Excellent interpersonal, written, and verbal communication skills Ability to build and maintain effective working relationships with internal and external customers, handling situations with confidence, tact, and resourcefulness Flexibility and adaptability, with the ability to perform effectively under pressure and within a fast‑paced office environment Strong team player with a collaborative mindset Commitment to delivering high‑quality solutions that support the success of all company brands Willingness and ability to stay current with evolving technology and industry trends Willingness and ability to manage technical projects to successful completion Understanding of virtualization, cloud infrastructure, and storage systems preferred Recommended Starting Wage : $65,000 - $70,000 ENVIRONMENT & PHYSICAL DEMANDS The physical demands described here are representative of those an individual must meet to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Flexibility to provide after hours support (on call) and to occasionally work 2nd and 3rd shifts as well as weekends Office environment. Utilizing an office desk – sitting, reading, listening, or speaking with the ability to move intermittently throughout the day Strong sensory skills, such as good eyesight, good hearing, and dexterity Ability to operate office equipment, including computers, copiers, fax machines, and phones Ability to occasionally lift up to 50 pounds (PC/server setup and installation) We are proud of the competitive and comprehensive compensation and benefit package provided to our associates and their families. Our compensation package is designed to meet our associates today and help them plan for the future. Health Benefits Vera Bradley offers a variety of medical, dental and vision programs to meet your family’s health care needs. Medical plan options including both a HDHP/HSA plan and a PPO plan Dental Vision Flexible spending accounts Survivor Benefits Life insurance provides peace of mind for your family should the unexpected happen. Employer provided 2X your salary in life insurance Accidental Death and Disability insurance Voluntary life insurance for you, your spouse and your children Income Protection If you are unable to work due to illness or injury Vera Bradley provides several programs to protect your income at no cost to you. Short-term disability Long-term disability Retirement Plan The Vera Bradley 401k plan helps you accumulate savings for retirement 401k with generous company match, immediate vesting (age and service requirement) Strong line up of professionally managed funds Safe-harbor plan design Paid Time Off Enjoy generous time off programs. Earn up to 3 weeks of paid time off in your first year of employment with opportunity to earn more 9 paid holidays a year Paid bereavement leave Give Back Opportunities Vera Bradley offers the opportunity to serve your community. Voluntary Time Off Holistic Wellness Access to a variety of financial, physical, and mental wellness experts Employee Assistance Program with access to work/life wellness support including no cost unlimited telephonic counseling services Opportunities for leadership development, skill development and career advancement  Product Discount Generous employee discount on Vera Bradley products Ancillary Benefits and Programs Bonus opportunity, identity protection, legal services, pet insurance, cell phone discount, employee referral bonus, annual birthday gift, DailyPay, corporate fitness facility and individual policies through Aflac Equal Opportunity Employer/Vets/Disabled Vera Bradley is an Equal Opportunity Employer and Affirmative Action Employer. Vera Bradley provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. For more information, please click the following links: Vera Bradley s Equal Employment and Affirmative Action Policy Know Your Rights: Workplace Discrimination is Illegal (in English) Know Your Rights: Workplace Discrimination is Illegal (in Spanish) Pay Transparency (in English) Pay Transparency (in Spanish) E-Verify Participation Poster Right to Work Poster (English) Right to Work Poster (Spanish) California Privacy Notice If you need a reasonable accommodation for any part of the employment application process, please send an e-mail to applicationassistance VeraBradley.com . Please include the accommodation you are requesting and your contact information. Reasonable accommodations are considered on a case-by-case basis. Please note that only inquiries concerning a request for reasonable accommodation and other EEO/Affirmative Action issues will be responded to from this e-mail address. Our intention is to fill this opening within 30 days of the original posting date and applications will be accepted on an on-going basis until the position is filled. Base Pay Range: $58,100.00 to $79,850.00 Vera Bradley’s compensation ranges are based on market data and comply with all local, state and federal regulations. Individual pay within the listed range depends on work location, skills, experience, and relevant education. The posted salary reflects base pay only and excludes bonuses, equity, or other incentives, if applicable.

Requirements

Must-haves

Administer and support infrastructure systems in an enterprise environment. Ensure systems are configured in a manner that optimally supports the strategies of the business and continuously delivers value.
Assist with support of infrastructure systems including networking, servers, hardware and software both on premise and cloud
Proactively maintain infrastructure systems to ensure maximum uptime
Actively monitor systems for performance bottlenecks and resolve issues
Monitor, scan, and test systems for security vulnerabilities and resolve issues
Support the administration of user directory and policies
Assist with infrastructure support of products managed by VRA Product Teams
Support all client applications
Research, test, and install software updates
Create and maintain documentation for implemented solutions
Configure systems to adhere to SOX, PCI, and other applicable compliance initiatives
Identify opportunities for process improvement and develop and implement solutions that drive value for the organization
On-call as needed to provide technical support to off-shifts
EDUCATION AND/OR EXPERIENCE Associates/Bachelor’s degree in computer science or related field or equivalent experience
1 years of server administration experience and supporting enterprise applications
Current certifications in cloud computing, modern infrastructure, or similar desired
Experience administering or supporting: Microsoft Exchange email environments
Microsoft 365 services and workloads
Virtual Desktop Infrastructure (VDI) environments
Physical server hardware, including installation, maintenance, and troubleshooting
Cloud platforms such as Microsoft Azure and/or Amazon Web Services (AWS)
Active Directory user and group administration
Group Policy configuration and management

Nice-to-haves

Understanding of virtualization, cloud infrastructure, and storage systems preferred

Application prep

Use the role’s language and application details while tailoring your materials.

Keywords to mirror

azureaws

Platform: workday
Effort: long

Benefits

Benefits detected in the listing.

Dental

Vision

401k

Paid Time Off

Wellness