Radar Fleet Operations Specialist, Radar Operations at Climavision

Job description

Radar Fleet Operations Specialist, Radar Operations Remote | United States About Climavision At Climavision, we’re rebuilding climate technology from the ground up and changing the way we see weather. We merge the power of a proprietary, high-resolution weather radar and satellite networks with advanced weather prediction modeling and decades of industry expertise to reduce existing data gaps and drastically improve forecasting ability. Our revolutionary new approach to climate technology weather solutions is poised to help reduce the economic risks of climate change on companies, governments, and societies alike. We are backed by The Rise Fund, the world’s largest global impact platform committed to achieving measurable, positive social and environmental outcomes alongside competitive financial returns. Climavision is headquartered in Louisville, KY, with research and development operations in Raleigh, NC. The Opportunity As Climavision's radar fleet keeps growing, so does the work of keeping it healthy. We are hiring our first dedicated Radar Fleet Operations Specialist to support our Sr. Radar Ops Manager and the broader technical team in keeping the fleet running. You'll be the first line of defense: working through documented procedures to monitor and troubleshoot routine issues, and escalating to our SRE and DevOps teams when something falls outside those procedures to keep our uptime high and our SLAs met as the fleet keeps expanding. If you've built a track record troubleshooting complex electronics, whether through the military, commercial field service, or a technical support environment, this role is built for you. You'll get up to speed on weather-radar specifics through hands-on training with our in-house radar experts, working alongside our Senior Radar Ops Manager and technical team rather than carrying the fleet alone. With 32 radars in the fleet today and more coming online, there's plenty to learn and contribute to from day one. Primary Responsibilities: • Monitor radar equipment, data quality, and site telemetry in real time; identify and triage anomalies using documented procedures and report them to the Senior Radar Ops Manager and technical team before they become outages. • Work through documented troubleshooting procedures for routine transmitter, receiver, pedestal, power, networking, and environmental faults; escalate to the Manager, SREs, or DevOps when an issue falls outside those procedures. • Support root cause analysis on outages and recurring faults by documenting findings and feeding them into stocking levels, maintenance intervals, and site plans. • Document incidents clearly: write-ups, downtime records, and timely updates to internal stakeholders. • Support day-to-day contact with radar OEMs, component suppliers, tower crews, site hosts, ISPs, and field service contractors, primarily by phone and email. • Help schedule and coordinate site visits, preventive maintenance, and corrective repairs; confirm scope, access, and safety requirements. • Support the return material authorization (RMA) process: failure documentation, shipment tracking, and repair-return reconciliation. • Track vendor performance, turnaround times, and repeat failures and surface patterns to the team. • Prepare and track purchase requests for radar components, consumables, tooling, and site materials; follow orders through to delivery and receipt. • Help maintain accurate lead-time, pricing, and part-number records; identify alternates and second sources for long-lead or single-source components. • Support the company’s small spares depot in shipment coordination to field techs and host sites. • Track serialized assets, repair loops, and warranty status so the team always knows what is on the shelf, what is in repair, and what is deployed. • Support the identification and scoping of site improvements (power, grounding, HVAC, connectivity, drainage, physical security, and access), and help sequence them into a prioritized plan. • Support planning for equipment upgrades, refreshes, and end-of-life replacements as systems age; help build scopes, quotes, and schedules. • Help coordinate improvement work with site hosts and landowners, keeping agreements, permits, and access requirements in good order. • Help maintain accurate site documentation: as-built configurations, equipment lists, contacts, access instructions, and site history. • Requires occasional travel to radar sites (approximately 25% or less) and shared, informal on-call availability for evenings, weekends, and severe weather events. Education/Experience: • A demonstrated track record of troubleshooting in a technical environment, such as electronics, RF systems, or IT/computer support. Radar-specific experience is not required. • 2-4 years of hands-on experience with electronics, RF, or a related technical discipline; this can be combined with broader professional experience in other fields. • Highly organized, with strong attention to detail: this role runs on accurate records for parts, orders, sites, and incidents. • A self-starter who takes initiative and sees work that needs doing without being asked. • Clear, professional written and verbal communication for regular contact with vendors, contractors, and site hosts, primarily by phone and email. • Ability to work independently on routine tasks, following documented procedures, while knowing when to escalate to the Sr. Radar Ops Manager or technical team. • Availability beyond standard business hours as needed, including nights, weekends, and severe weather events; on-call coverage is shared informally today and typically runs under 25% a month. We are especially excited to meet candidates with any of the following backgrounds or domain expertise, but are not required: • Experience with weather radar, NEXRAD, X-band, or dual-polarization systems. • High school diploma plus military technical training, a technical diploma, or bachelors degree in electronics or electrical engineering technology. • Working knowledge of TCP/IP networking fundamentals and remote-access tools, and comfort with common test equipment (multimeters, oscilloscopes, RF power meters, spectrum analyzers). • Comfort working in Linux and with tools like Jira and Excel for tracking and inventory. • Inventory, warehouse, or parts-management experience, including cycle counting and stocking-level analysis. • Purchasing, vendor management, or RMA process experience. Physical Demands & Work Environment: • This is a full-time position • Primarily remote/office-based; the majority of this work is done from a desk, monitoring the fleet and coordinating the people and parts that keep it running. • Shared, informal on-call availability for evenings, weekends, and holidays, primarily during severe weather events, outages, and planned maintenance windows. • Ability to lift and carry up to 50 lbs. and to safely handle, pack, and stage equipment in the spares depot. • Willingness to travel to radar sites as needed, approximately 25% or less. Once you land this position, you’ll get to enjoy: • Benefits of a dynamic and growing organization • A challenging, hands-on role that will have real impact on the business • Competitive compensation • Comprehensive benefits package • 401(k) Savings Plan • Medical/Dental/Vision Benefits • Health Savings Account (HSA) and Flexible Spending Account (FSA) • Unlimited Paid Time-off • 11 Paid Holidays • Paid Parental Leave • Company Paid Short-term Disability (STD) • Company Paid Long-term Disability (LTD) • Company Paid Life Insurance The salary range for this position is $7 5,000-98,000 annually, however Climavision considers several factors when extending an offer of employment including but not limited to, the applicant’s education, experience, the responsibilities of the role, training, knowledge, skills, and abilities, as well as internal equity and alignment with market data.  Any offer of employment is contingent on completion of a background check to company standard.   Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.   Climavision is an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.

Requirements

Must-haves

Radar Fleet Operations Specialist, Radar Operations
Remote | United States
Support root cause analysis on outages and recurring faults by documenting findings and feeding them into stocking levels, maintenance intervals, and site plans.
Document incidents clearly: write-ups, downtime records, and timely updates to internal stakeholders.
Support day-to-day contact with radar OEMs, component suppliers, tower crews, site hosts, ISPs, and field service contractors, primarily by phone and email.
Help schedule and coordinate site visits, preventive maintenance, and corrective repairs; confirm scope, access, and safety requirements.
Support the return material authorization (RMA) process: failure documentation, shipment tracking, and repair-return reconciliation.
Track vendor performance, turnaround times, and repeat failures and surface patterns to the team.
Prepare and track purchase requests for radar components, consumables, tooling, and site materials; follow orders through to delivery and receipt.
Help maintain accurate lead-time, pricing, and part-number records; identify alternates and second sources for long-lead or single-source components.
Support the company’s small spares depot in shipment coordination to field techs and host sites.
Track serialized assets, repair loops, and warranty status so the team always knows what is on the shelf, what is in repair, and what is deployed.
Support the identification and scoping of site improvements (power, grounding, HVAC, connectivity, drainage, physical security, and access), and help sequence them into a prioritized plan.
Support planning for equipment upgrades, refreshes, and end-of-life replacements as systems age; help build scopes, quotes, and schedules.
Help coordinate improvement work with site hosts and landowners, keeping agreements, permits, and access requirements in good order.
Help maintain accurate site documentation: as-built configurations, equipment lists, contacts, access instructions, and site history.
Requires occasional travel to radar sites (approximately 25% or less) and shared, informal on-call availability for evenings, weekends, and severe weather events.
A demonstrated track record of troubleshooting in a technical environment, such as electronics, RF systems, or IT/computer support. Radar-specific experience is not required.
2-4 years of hands-on experience with electronics, RF, or a related technical discipline; this can be combined with broader professional experience in other fields.
Highly organized, with strong attention to detail: this role runs on accurate records for parts, orders, sites, and incidents.
A self-starter who takes initiative and sees work that needs doing without being asked.
Clear, professional written and verbal communication for regular contact with vendors, contractors, and site hosts, primarily by phone and email.
Ability to work independently on routine tasks, following documented procedures, while knowing when to escalate to the Sr. Radar Ops Manager or technical team.
Availability beyond standard business hours as needed, including nights, weekends, and severe weather events; on-call coverage is shared informally today and typically runs under 25% a month.

Nice-to-haves

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Keywords to mirror

jira

Platform: breezy
Effort: medium

Benefits

Benefits detected in the listing.

Dental

Vision

401(K)

Parental Leave