Director, Solutions Architecture at Cohere Health

Job description

Opportunity Overview: We're seeking a Director, Solutions Architecture to lead our team of Solution Architects within Cohere Health's PaaS Delivery organization. In this player-coach role, you'll set the technical and business standard for how Cohere designs solutions for complex healthcare clients running large, mission-critical platforms like claims systems and utilization management infrastructure. You'll partner closely with Solution Owners, Forward Deployed Engineers, Technical Program Managers, Platform Configuration, and QA to keep solution design in sync with delivery. This is a remote-first role that may require travel to Boston, MA for new hire onboarding and occasional in-person team meetings and company events. What you’ll do: Manage a team of 8 Solution Architects — hiring, coaching, performance management, and career development Set the standard for solution design quality across the team: how SAs guide clients to existing functionality, document the BRD/FRD, and design future-state workflows Foster a culture of engaging with customers where they are — saying yes where we can, and pushing back constructively when we can't Own escalations when a solution design is contested, technically infeasible, or in tension with a commercial commitment Balance workload and account assignments across the team as new implementations continue to ramp up Partner with Solution Owners, FDEs, Platform Configuration, QA, and TPMs across the Delivery org to keep solution design in sync with delivery timelines Represent Solution Architecture in cross-functional planning and with client executive stakeholders on complex or escalated accounts Build repeatable training materials, templates, and playbooks so solution quality doesn't depend on any one architect What you’ll need: 12+ years in solution architecture, technical consulting, or similar client-facing technical roles, including significant healthcare experience 3+ years directly managing a technical team — solution architects, FDEs, technical consultants, or similar Familiarity with large, complex platforms — claims systems, utilization/care management platforms, or similarly mission-critical enterprise systems Demonstrated ability to lead and make decisions in ambiguous, fast-changing environments without waiting for perfect information Strong technical judgment paired with genuine people leadership — comfortable going deep on a hard technical problem and coaching a direct report through a tough conversation in the same week Deep experience with payer operations, utilization management, or prior authorization specifically Background scaling a technical team through rapid company growth is a plus Experience presenting to and influencing client executive stakeholders is a plus Pay & Perks: 💻 Fully remote opportunity with about 10% travel 🩺 Medical, dental, vision, life, disability insurance, and Employee Assistance Program 📈 401K retirement plan with company match; flexible spending and health savings account 🏝️ Flex Time Off + company holidays 👶 Up to 14 weeks of paid parental leave 🐶 Pet insurance  The salary range for this position is $196,000 to $215,000 annually; as part of a total benefits package which includes health insurance, 401k and bonus. In accordance with state applicable laws, Cohere is required to provide a reasonable estimate of the compensation range for this role. Individual pay decisions are ultimately based on a number of factors, including but not limited to qualifications for the role, experience level, skillset, and internal alignment. Interview Process*: Connect with Talent Acquisition for a Preliminary Phone Screening Meet your Hiring Manager! Behavioral Interview(s) *Subject to change About Cohere Health: Cohere Health’s clinical intelligence platform and agentic AI-powered solutions connect health plans’ strategic goals and providers’ needs, optimizing the speed, cost, and quality of care. With an enterprise approach that streamlines payer-provider decision-making across the care continuum–including policy, prior authorization, payment accuracy, and more–the company improves collaboration and reduces burden, resulting in up to 8x ROI and 94% provider satisfaction. With the acquisition of ZignaAI, we’ve further enhanced our platform by launching our Payment Integrity Suite, anchored by Cohere Validate™, an AI-driven clinical and coding validation solution that operates in near real-time. By unifying pre-service authorization data with post-service claims validation, we’re creating a transparent healthcare ecosystem that reduces waste, improves payer-provider collaboration and patient outcomes, and ensures providers are paid promptly and accurately. Cohere Health’s innovations continue to receive industry wide recognition. We’ve been named to the 2025 Inc. 5000 list and in the Gartner® Hype Cycle™ for U.S. Healthcare Payers (2022-2025), and ranked as a Top 5 LinkedIn™ Startup for 2023 & 2024. Backed by leading investors such as Deerfield Management, Define Ventures, Flare Capital Partners, Longitude Capital, and Polaris Partners. The Coherenauts, as we call ourselves, who succeed here are empathetic teammates who are candid, kind, caring, and embody our core values and principles . We believe that diverse, inclusive teams make the most impactful work. Cohere is deeply invested in ensuring that we have a supportive, growth-oriented environment that works for everyone. We can’t wait to learn more about you and meet you at Cohere Health! Equal Opportunity Statement: Cohere Health is an Equal Opportunity Employer. We are committed to fostering an environment of mutual respect where equal employment opportunities are available to all. To us, it’s personal. #LI-Remote #BI-Remote

Requirements

Must-haves

This is a remote-first role that may require travel to Boston, MA for new hire onboarding and occasional in-person team meetings and company events.
Manage a team of 8 Solution Architects — hiring, coaching, performance management, and career development
Set the standard for solution design quality across the team: how SAs guide clients to existing functionality, document the BRD/FRD, and design future-state workflows
Foster a culture of engaging with customers where they are — saying yes where we can, and pushing back constructively when we can't
Own escalations when a solution design is contested, technically infeasible, or in tension with a commercial commitment
Balance workload and account assignments across the team as new implementations continue to ramp up
Partner with Solution Owners, FDEs, Platform Configuration, QA, and TPMs across the Delivery org to keep solution design in sync with delivery timelines
Represent Solution Architecture in cross-functional planning and with client executive stakeholders on complex or escalated accounts
Build repeatable training materials, templates, and playbooks so solution quality doesn't depend on any one architect
12+ years in solution architecture, technical consulting, or similar client-facing technical roles, including significant healthcare experience
3+ years directly managing a technical team — solution architects, FDEs, technical consultants, or similar
Familiarity with large, complex platforms — claims systems, utilization/care management platforms, or similarly mission-critical enterprise systems
Demonstrated ability to lead and make decisions in ambiguous, fast-changing environments without waiting for perfect information
Strong technical judgment paired with genuine people leadership — comfortable going deep on a hard technical problem and coaching a direct report through a tough conversation in the same week
Deep experience with payer operations, utilization management, or prior authorization specifically
Fully remote opportunity with about 10% travel
Pet insurance
Connect with Talent Acquisition for a Preliminary Phone Screening
Meet your Hiring Manager!
Behavioral Interview(s)
Subject to change

Nice-to-haves

Background scaling a technical team through rapid company growth is a plus
Experience presenting to and influencing client executive stakeholders is a plus

Application prep

Use the role’s language and application details while tailoring your materials.

Keywords to mirror

Platform: greenhouse
Effort: quick

Benefits

Benefits detected in the listing.

Health Insurance

Dental

Vision

401k

Parental Leave