Hybrid/Local Customer Relationship Manager (BRMP/In-person IV/15+) with Product Line planning, Agile, Procurement experience

• Job ID: VA-812996 (99091021)
• Hybrid/Local Customer Relationship Manager (BRMP/In-person IV/15+) with Product Line planning, Agile, Procurement experience
• Location: Richmond, VA (VDOT)
• Duration: 8 Months
• local candidates required due to onsite requirement
• first round of interviews via Teams. Second round of interviews ONSITE. Please only submit candidates who can interview onsite, NO exceptions
• This position requires onsite 2 days a week with 3 remote
• Contractor will be responsible for purchasing parking through VDOTs Parking Management Office or procuring their own parking
• Bachelors degree or six (6) years or more of related experience in a role within Information Technology. Required 6 Years
• Experience working in Information Technology (including knowledge of SDLC, Agile Methodology, Technology Procurements) Required 5 Years
• Strong communication skills in writing, speaking and presenting with leadership of all levels. Required 10 Years
• Ability to listen, build rapport, and develop credibility as a strategic partner. Be able to shift opinions using influence over positional power. Required 10 Years
• Skilled at conflict negotiation and resolution; Experience dealing with difficult customers/being comfortable in uncomfortable situations. Required 10 Years
• Ability to share-ownership and drive results as a team. Ability to focus on purpose, value, and results, rather than solutions. Required 10 Years
• Ability to connect strategy to execution; Strategic thinker. Required 10 Years
• Experience in Product Line planning, development and management. Required 1 Years
• Understanding of VDOT’s Organization Structure, how VDOT and VITA interact. Desired 3 Years
• BRMP Certification Highly desired
• Position specific responsibilities and duties will include, but not limited to:
• Meeting with and communicating directly with Agency leadership up to the Executive level on a routine basis.
• Working closely with IT leadership to ensure successful and continuous delivery of all products and services by ITD.
• Assigned to partner with Districts to act as a point of focus / resource for IT management, escalations, and coordination.
• Partner with business and Enterprise Architecture to identify product lines, then develop and maintain a multi-year business capability roadmap.
• Responsible for building and maintaining relationships with assigned business partners.

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