Job Description:
Position Summary :
The Senior Business Analyst is responsible for bringing new system-enabled business capabilities. Additionally, this role will ensure the support of the systems which support those business capabilities by working within a matrixed organization to deliver results. This position may also include duties such as project management, work group supervision, recommending business process improvements and status reporting.
People or Process Management Responsibility: Normally receives little instruction on day-to-day work and general instructions on new assignments. This role may be called upon to perform some leadership responsibilities in supervising a team of internal or contract resources, including prioritizing assignments & tasks, mentoring, coaching, and contributing to goals-setting for some team members.
Position Responsibilities may include, but not limited to:
• Act as primary SAP Subject Matter Expert in several business functions such as (but not all-inclusive of) Production Planning, Plant Maintenance, MRP, Transportation Management, Inventory Management, etc.
• Develop, maintain and continuously progress in knowledge of business functions.
• Lead the analysis and design of system solutions, providing assistance and direction to development teams, leveraging a standard SDLC model from Concept, Analysis/Requirements through Development, QA, Implementation, Decommission.
• Analyze impact of proposed solution across the business, develop use cases to explain/demonstrate business requirements/specifications to IT team, and contribute a business or process perspective during design reviews.
• Understand and fully utilize ITIL-type methodology for responding to functional and technical issues, from incident management, assist in technical investigation to identify root causes, creating plans and mitigation for user processes.
• Provide stewardship across organizations of second and third level 24 by 7 support for problem resolution.
• Ensure the development user documentation.
• Lead the alignment and delivery of major & minor projects.
• Serve as liaison between internal IT organizations, vendors and technical groups to resolve complex issues & deliver projects.
• Perform system configuration and data manipulation as needed.
• Routine review of application controls and security components.
• Build test plans and perform system testing, work with users and project development teams during the design, construction, testing and implementation of modifications to systems.
• Ensure the support activities are met in the project framework and delivery.
• Proactively work to resolve issues and manage scope, escalate when necessary.
• Manage team resources and coordinate activities within and across teams as needed.
• Deliver a quality product for each project or phase on time and within budget.
• Communicate status reporting within to respective stakeholders.
• Manage project issues, risks and plan deviations.
• Adhere to our IT processes (SDLC, Architecture, Change Management) throughout the project lifecycle. • Meet weekly with project teams and business sponsors to discuss project status.
• Document and track action items.
• Complete weekly status reports including milestone plan updates and budget updates.
• Create an overall Test Strategy to identify the required phases and levels of testing to address project risks and ensure effective coverage.
• Communicate system and procedural changes to user through excellent written and oral communication.
• Ensure change control, access control, and landscape management processes are followed.
• Provide education and training to advance the ability of our user community.
• Communicate and reinforce standard business process concepts and methodology.
• Recommend system or process enhancements. • Establish and maintain relationships with key business area users. • Demonstrate self-confidence while showing respect and support to others.
• Some travel may be required. • Other duties as assigned.
Required Skills and Experience:
• Four-year Bachelor of Science degree in Engineering, Computer Science, or a BS/BA in Management Information Systems/Science, or equivalent on-the-job experience
• 5-7 years’ experience working in a business analysis role, preferably for a multi-location or 24x7 distribution company
• Expert knowledge of SAP (or other ERP equivalent) business processes; capability to effectively work with and in the business automating and streamlining business processes
• Experience working in a decentralized environment with extensive manufacturing systems experience. • Familiarity with SAP (or other ERP equivalent) modules FI/CO, APO, PM, PE
• Strong ability to work independently and be self-driven as it relates to workload, problem-solving and trouble-shooting
• Expert proficiency in gathering business requirements, process flows and use cases
• Experience with modeling and mapping as-is and to-be business processes
• Excellent verbal and written communication skills
• Expert in Microsoft Office
• May require off-hours support; ability to be on a rotation 24x7 on-call scheduled is required
• Ability to travel up to 25%
• This position must pass a post-offer background and drug test Preferred Skills and Experience: • Experience with Microsoft Project or like project management tool
Titles: SAP Business Analyst, Senior SAP Business Analyst, SAP Consultant, SAP Functional Analyst, SAP Project Manager/ Business Analyst, SAP PM/BA
Skills : SAP AND ERP AND FICO AND APO AND SAP (or other ERP equivalent) modules FI/CO, APO, PM, PE