Job description

Systems Administrator – Remote Expert Technical Solutions has an immediate opening for a Systems Administrator with our industry leading client . This is a long-term contract p osition with excellent benefits offered and a possibility of becoming permanent. This role will be REMOTE from home. We are looking for someone who has experience with servers, network infrastructure, help work key IT projects, be the escalation point for the support team, innovate the department and work tickets as needed. Key responsibilities include configuration and installation of computers, servers, and networking devices; maintaining and troubleshooting hardware and software; and providing direct end-user support for all IT related issues. Documentation of network configurations and accurate recording of work performed are essential and routine tasks. Technician will cover support tickets Monday through Friday generally scheduled from 8:00am - 5:00pm. Occasional after-hours support and projects will be required. Responsibilities: • Handle all escalated tickets or other events sent from the IT Support team • Install, configure , and maintain network • Responsible for maintaining all IT servers across the organization • Troubleshoot issues on the servers • Analyze current processes and systems and find ways to improve and make more efficient • Create and implement new technology • Complete security and risk audits • Vet new software security risks Requirements: • Advanced troubleshooting skills (e.g., tier 3 advanced level support) • Must have experience working with remote employees • Advanced PC desktop/laptop expertise, Active Directory, MS Office support, SharePoint Online knowledge including setup and administration, Apple MacBook Pro and Mac OS expertise and Office 365 skills • Experience with Terraform • Mobile Phone support for both Android and iOS a plus • Extensive knowledge of asset management systems • Experience with Cisco Meraki systems a plus • Experience with Zscaler/Netskope Zero trust networking a plus • Experience with Conductor 1/C1 or equivalent identity governance tool a plus • VoIP/IVR installation/configuration/troubleshooting experience

Requirements

Must-haves

Systems Administrator – Remote
This role will be REMOTE from home.
Technician will cover support tickets Monday through Friday generally scheduled from 8:00am - 5:00pm. Occasional after-hours support and projects will be required.
Handle all escalated tickets or other events sent from the IT Support team
Install, configure , and maintain network
Responsible for maintaining all IT servers across the organization
Troubleshoot issues on the servers
Analyze current processes and systems and find ways to improve and make more efficient
Create and implement new technology
Complete security and risk audits
Vet new software security risks
Advanced troubleshooting skills (e.g., tier 3 advanced level support)
Must have experience working with remote employees
Advanced PC desktop/laptop expertise, Active Directory, MS Office support, SharePoint Online knowledge including setup and administration, Apple MacBook Pro and Mac OS expertise and Office 365 skills
Experience with Terraform
Extensive knowledge of asset management systems
VoIP/IVR installation/configuration/troubleshooting experience

Nice-to-haves

Mobile Phone support for both Android and iOS a plus
Experience with Cisco Meraki systems a plus
Experience with Zscaler/Netskope Zero trust networking a plus
Experience with Conductor 1/C1 or equivalent identity governance tool a plus

Application prep

Use the role’s language and application details while tailoring your materials.

Platform: avionte
Effort: medium

Benefits

Benefits detected in the listing.

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