Job description

The Technology Product Management Lead Analyst is a strategic professional who stays abreast of developments within own field and contributes to directional strategy by considering their application in own job and the business. Recognized technical authority for an area within the business. Requires basic commercial awareness. There are typically multiple people within the business that provide the same level of subject matter expertise. Developed communication and diplomacy skills are required in order to guide, influence and convince others, in particular colleagues in other areas and occasional external customers. Significant impact on the area through complex deliverables. Provides advice and counsel related to the technology or operations of the business. Work impacts an entire area, which eventually affects the overall performance and effectiveness of the sub-function/job family. Responsibilities: • Leads the working backwards documents for a platform product release • Uses or commissions research, studies and focus groups to identify best-of-breed benchmarks for solving business problems • Identifies innovations and leads “test and learn” experiments to create platform products that increase customer value • Defines and measures the KPIs for a platform product • Is able to make trade-off decisions on multiple platform products in a portfolio • Develops business and platform requirements for either one platform component of a large platform product or a narrow product • Leverages tools such as Ignite for reusability of APIs and platform services • Determines release goals for a narrow platform product or a component of a large product • Identifies best practices for continuous product development improvement • Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency. Recommended Qualifications: • 6-10 years of relevant experience in product line management, e-commerce, and/or strategic planning role, business analysis or system analysis . • Significant experience building complex business and/or transactional models. • Demonstrated experience as a strong leader who can prioritize well, communicate clearly and compellingly, effectively influencing across cross functional teams. • Shown strong ability to apply project management skills including project estimation and risk mitigation • Knowledge of business process modeling techniques, requirements gathering, and documentation tools (e.g., JIRA, Confluence, or other BPM tools) • Strong analytical thinking and problem-solving abilities. • Experienced in using AI productivity tools is preferred • Experience in managing and implementing successful projects • Excellent knowledge of Retail Banking, especially on branch applications is a plus Education: • Bachelor’s/University degree, Master’s degree preferred ------------------------------------------------------ Job Family Group: Technology ------------------------------------------------------ Job Family: Technology Product Management ------------------------------------------------------ Time Type: Full time ------------------------------------------------------ Primary Location: Irving Texas United States ------------------------------------------------------ Primary Location Full Time Salary Range: $138,720.00 - $208,080.00 In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire. ------------------------------------------------------ Most Relevant Skills Please see the requirements listed above. ------------------------------------------------------ Other Relevant Skills For complementary skills, please see above and/or contact the recruiter. ------------------------------------------------------ Anticipated Posting Close Date: Sep 07, 2026 ------------------------------------------------------ Automated Processing and AI We use automated processing, including artificial intelligence, for our legitimate business interests (or our reasonable and appropriate business purposes) to identify and align the candidate's skills and abilities with a specific job opening. Additionally, if you so choose, or consent, we can match your skills and abilities to other suitable roles at Citi. Importantly, all our hiring processes and decisions, including determining your suitability for a role, are conducted, checked, and decided by individuals. Our automated processing and AI do not involve relying on automatic or autonomous decision-making. Please refer to any Jurisdictional Considerations, with specific provisions for your country (where relevant) for further details. Illinois residents – AI Notice and Right ------------------------------------------------------ Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi . View Citi’s EEO Policy Statement and the Know Your Rights poster.

Requirements

Must-haves

Leads the working backwards documents for a platform product release
Uses or commissions research, studies and focus groups to identify best-of-breed benchmarks for solving business problems
Identifies innovations and leads “test and learn” experiments to create platform products that increase customer value
Defines and measures the KPIs for a platform product
Is able to make trade-off decisions on multiple platform products in a portfolio
Develops business and platform requirements for either one platform component of a large platform product or a narrow product
Leverages tools such as Ignite for reusability of APIs and platform services
Determines release goals for a narrow platform product or a component of a large product
Identifies best practices for continuous product development improvement
6-10 years of relevant experience in product line management, e-commerce, and/or strategic planning role, business analysis or system analysis .
Significant experience building complex business and/or transactional models.
Demonstrated experience as a strong leader who can prioritize well, communicate clearly and compellingly, effectively influencing across cross functional teams.
Shown strong ability to apply project management skills including project estimation and risk mitigation
Knowledge of business process modeling techniques, requirements gathering, and documentation tools (e.g., JIRA, Confluence, or other BPM tools)
Strong analytical thinking and problem-solving abilities.
Experience in managing and implementing successful projects
------------------------------------------------------
Technology ------------------------------------------------------
Technology Product Management ------------------------------------------------------
Full time ------------------------------------------------------
Irving Texas United States ------------------------------------------------------

Nice-to-haves

Experienced in using AI productivity tools is preferred
Excellent knowledge of Retail Banking, especially on branch applications is a plus
Bachelor’s/University degree, Master’s degree preferred

Application prep

Use the role’s language and application details while tailoring your materials.

Keywords to mirror

jiraaiaccessibility

Platform: eightfold
Effort: medium

Benefits

Benefits detected in the listing.

Dental

Vision

401(K)

Paid Time Off

Wellness