Job description

Requisition ID # 175439 Job Category: Information Technology Job Level: Individual Contributor Business Unit: Technology & Security Work Type: Hybrid Job Location: Oakland Department Overview The IT Integration Platforms team designs, develops, implements, and supports secure, scalable, reusable, and governed integration capabilities for PG&E. The team connects front-end applications, mobile solutions, cloud platforms, enterprise systems, data services, AI-enabled services, and business processes across the company. Integration Platforms supports PG&E’s modernization strategy through APIs, MuleSoft integrations, automation, cloud services, and product-aligned engineering solutions that improve reliability, delivery speed, operational support, and the digital experience for employees, customers, and business partners. The organization leverages modern product management, Agile delivery, AI-enabled development practices, and platform engineering capabilities to accelerate business value while maintaining security, compliance, and operational excellence. Position Summary The Product Owner, Expert is responsible for defining, managing, and delivering the vision, roadmap, backlog, and business outcomes for complex Integration Platforms products and capabilities. This role acts as a primary liaison between business stakeholders, technology teams, architects, operations partners, cybersecurity, and delivery teams to ensure products meet business needs and align with PG&E technology standards. The Product Owner, Expert develops and manages complex products, prioritizes work based on business value and operational need, provides product feedback and customer insight, and supports implementation plans to introduce new technologies and platform capabilities. This includes products and services related to MuleSoft, APIs, enterprise integrations, automation, AI-enabled services, cloud integration patterns, and digital platform modernization. This role requires strong product ownership, Agile delivery, stakeholder engagement, analytical thinking, and technology fluency. The Product Owner, Expert works closely with Product Engineers, Architects, Scrum Teams, and Platform Engineering teams to translate business objectives into actionable features, user stories, acceptance criteria, roadmaps, delivery plans, and measurable outcomes. This position is hybrid, working from your remote office and Oakland, CA approximately 1 - 2 days per week, or more, based on business needs or company requirements. Compensation PG&E is providing the full salary/pay range for this position. The actual amount paid to an individual will be based on multiple factors, including, but not limited to, internal equity, specific skills, education, licenses or certifications, experience, market value, and geographic location. The range to reasonably expect will be between the minimum and midpoint listed below. The final decision will be made on a case-by-case basis related to the factors above. This job is also eligible to participate in PG&E’s discretionary incentive compensation programs. Bay Area Min: $132,000.00 Bay Area Mid: $179,000.00 Bay Area Max: $226,000.00 Job Responsibilities • Develop and manage complex Integration Platforms products, services, and capabilities that support PG&E business operations, digital modernization, automation, and enterprise integration needs. • Lead complex product initiatives with medium to high corporate or functional priority, ensuring delivery aligns with business objectives, technology standards, and operational requirements. • Act as the primary liaison between business stakeholders, technology teams, architects, cybersecurity, operations teams, vendors, and lines of business to define product needs and delivery priorities. • Define and communicate product vision, product goals, customer needs, roadmap priorities, backlog items, acceptance criteria, and value outcomes for assigned products. • Analyze work plans, delivery schedules, dependencies, risks, and resource constraints to reallocate work or reprioritize product backlog items as needed. • Develop implementation plans and establish cross-functional teams to introduce new technology, product enhancements, platform capabilities, automation, and AI-enabled solutions. • Partner with Product Engineers, Architects, Scrum Teams, and Platform Engineering teams to ensure product features are clearly understood, technically feasible, testable, and aligned with PG&E standards. • Provide product feedback, customer insight, operational input, and adoption data to support product development, continuous improvement, and future product planning. • Identify customer audiences, stakeholder groups, preferred communication channels, and product response benchmarks to drive effective engagement and adoption. • Evaluate new products, technologies, tools, and platform capabilities available in the market, including MuleSoft, API management, cloud services, automation, AI-enabled product delivery, and integration modernization capabilities. • Develop new tools, resources, communications, metrics, dashboards, or process improvements to improve product delivery, stakeholder alignment, backlog management, and operational transparency. • Support Agile ceremonies and product delivery practices, including backlog refinement, sprint planning, demos, retrospectives, prioritization discussions, dependency management, and release planning. • Influence stakeholders and delivery teams to align on priorities, resolve conflicts, manage tradeoffs, and deliver product outcomes that improve reliability, speed, customer experience, compliance, and business value. Qualifications Minimum: • High School or GED-General Educational Development-GED Diploma • 5 years of job-related experience in product ownership, product management, business analysis, technology delivery, platform delivery, integration services, or related disciplines. • Experience leading complex technology or product initiatives involving multiple stakeholder groups, business partners, and delivery teams. • Experience managing product backlogs, user stories, acceptance criteria, roadmap priorities, stakeholder expectations, and delivery tradeoffs in an Agile environment. • Knowledge of Agile software development principles, values, concepts, methods, best practices, and techniques. • Ability to act as a liaison between business stakeholders and technology teams to translate needs into product capabilities, backlog items, and delivery plans. • Strong communication, collaboration, analytical thinking, stakeholder management, and problem-solving skills. Desired: • Bachelor’s degree or equivalent experience in Business, Information Technology, Computer Science, Engineering, Product Management, or a related discipline. • 5 years of experience as a Product Owner or similar role in an Agile environment. • Agile certification such as Certified Scrum Product Owner, SAFe Product Owner/Product Manager, PMI-ACP, or equivalent. • Experience managing enterprise integration, MuleSoft, API, cloud platform, automation, data integration, or digital platform products. • Knowledge of MuleSoft Anypoint Platform, API-led connectivity, enterprise integration patterns, API governance, cloud services, and platform modernization strategies. • Experience developing product roadmaps, implementation plans, customer communication plans, adoption strategies, success metrics, and value realization reporting. • Experience with AI-enabled product delivery, intelligent automation, analytics, DevSecOps, or modern product engineering practices. • Understanding of utility operations, cybersecurity, compliance, operational support, and enterprise governance practices.

Requirements

Must-haves

Requisition ID # 175439
Job Category: Information Technology
Job Level: Individual Contributor
Business Unit: Technology & Security
Work Type: Hybrid
Job Location: Oakland
Department Overview
Develop and manage complex Integration Platforms products, services, and capabilities that support PG&E business operations, digital modernization, automation, and enterprise integration needs.
Lead complex product initiatives with medium to high corporate or functional priority, ensuring delivery aligns with business objectives, technology standards, and operational requirements.
Act as the primary liaison between business stakeholders, technology teams, architects, cybersecurity, operations teams, vendors, and lines of business to define product needs and delivery priorities.
Define and communicate product vision, product goals, customer needs, roadmap priorities, backlog items, acceptance criteria, and value outcomes for assigned products.
Analyze work plans, delivery schedules, dependencies, risks, and resource constraints to reallocate work or reprioritize product backlog items as needed.
Develop implementation plans and establish cross-functional teams to introduce new technology, product enhancements, platform capabilities, automation, and AI-enabled solutions.
Partner with Product Engineers, Architects, Scrum Teams, and Platform Engineering teams to ensure product features are clearly understood, technically feasible, testable, and aligned with PG&E standards.
Provide product feedback, customer insight, operational input, and adoption data to support product development, continuous improvement, and future product planning.
Develop new tools, resources, communications, metrics, dashboards, or process improvements to improve product delivery, stakeholder alignment, backlog management, and operational transparency.

Nice-to-haves

Identify customer audiences, stakeholder groups, preferred communication channels, and product response benchmarks to drive effective engagement and adoption.
Bachelor’s degree or equivalent experience in Business, Information Technology, Computer Science, Engineering, Product Management, or a related discipline.
Agile certification such as Certified Scrum Product Owner, SAFe Product Owner/Product Manager, PMI-ACP, or equivalent.
Experience managing enterprise integration, MuleSoft, API, cloud platform, automation, data integration, or digital platform products.
Knowledge of MuleSoft Anypoint Platform, API-led connectivity, enterprise integration patterns, API governance, cloud services, and platform modernization strategies.
Experience developing product roadmaps, implementation plans, customer communication plans, adoption strategies, success metrics, and value realization reporting.
Experience with AI-enabled product delivery, intelligent automation, analytics, DevSecOps, or modern product engineering practices.
Understanding of utility operations, cybersecurity, compliance, operational support, and enterprise governance practices.

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Keywords to mirror

aiagilescrumapi

Platform: successfactors
Effort: medium

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