Job description

Zscaler (NASDAQ: ZS) accelerates digital transformation so customers can be more agile, efficient, resilient, and secure. The Zscaler Zero Trust Exchange platform protects thousands of customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. Distributed across 200+ public data centers globally and thousands of private sites at the edge, the SASE-based Zero Trust Exchange is the world’s largest in-line cloud security platform. We believe the future of work is Human + AI and are building an AI-native enterprise where human potential is amplified by machine intelligence to solve the world’s hardest security challenges. Driven by deep customer obsession, we are committed to the mission, outcome, and to each other. We bring these commitments to life through three core behaviors: ownership and collaboration, trust through outcomes and impact, and a challenge culture with ongoing feedback. Ready to make an impact at the company pioneering security transformation in the AI era? Join us at Zscaler. Role We are looking for a Principal Product Marketing Manager – Zero Trust for Agentic AI to join our team. This is as remote-eligible role for candidates located in the Pacific time zone, reporting to the VP, Product Marketing – AI Security in the Marketing department. AI agents are no longer a concept — they are in production today, acting autonomously, accessing sensitive systems, and making decisions on behalf of the organizations that built them. The security industry has barely begun to catch up. As the Principal PMM for Zero Trust for Agentic AI, you will help define how enterprises think about this problem — and why Zscaler is uniquely positioned to solve it. You will build the vocabulary, the narratives, and the go-to-market foundation for one of the most consequential emerging security challenges of our time. This role is for someone energized by ambiguity, obsessed with getting ahead of the curve, and bold enough to take a position before the market has made up its mind. What You'll Do (Role Expectations) Own positioning, messaging, and end-to-end marketing strategy for Zero Trust for Agentic AI—articulating how Zero Trust principles apply to autonomous non-human identities, while driving core deliverables like solution briefs, pitch decks, web messaging, and sales enablement tools. Build the market education foundation , developing the content and frameworks necessary to help buyers understand agentic AI risk before they can fully articulate it themselves, establishing Zscaler as the authoritative voice in this emerging category. Define buyer personas across a cross-functional buying center , mapping the specific needs and motivations of Security Architects, Identity/IAM teams, Cloud Security, DevSecOps, AppSec practitioners, and CISOs navigating AI governance mandates. Partner with Product Management to translate early-stage technical capabilities into compelling market narratives and help shape product evolution based on customer insights and market intelligence. Engage continuously with customers, analysts, and the security research community to sharpen your point of view and ensure Zscaler stays ahead of the evolving agentic AI threat landscape. Who You Are (Success Profile) You are relentlessly curious. Agentic AI security is being written in real time — no established playbook, no mature analyst category. You thrive in that environment. You read the research, talk to customers, and form your own point of view, because your curiosity is what makes you credible and keeps Zscaler ahead. You have the courage to be bold. Category creation requires conviction. You're willing to name a problem before the market has named it and build a narrative that challenges how buyers currently think. Safe, hedged messaging doesn't create categories — bold, clear points of view do. You care deeply. You hold your work to an uncompromising standard — the word choice, the argument structure, the clarity of a slide. You obsess over getting it right because you believe that quality of work is a form of respect for your audience, and that caring about the craft is what separates good from great. You thrive in ambiguity and act like an owner — navigating seamlessly between high-level strategy and hands-on execution, with integrity and a bias for action. You are a high-trust collaborator. Ambitious for the team, not just yourself. You give and receive candid feedback knowing it's the fastest way to earn trust and do great work together. What We're Looking For (Minimum Qualifications) Demonstrated curiosity and active exploration of AI tools, with a proven history of integrating new technologies to enhance daily workflows and augment problem-solving 10+ years of experience in product marketing, technical marketing, or solutions engineering for enterprise security, cloud, or SaaS—paired with a BS/MS in a STEM field, Marketing, or a related discipline Proven track record in B2B positioning and messaging for complex products, with a demonstrated ability to translate technical differentiators into compelling narratives that resonate with both technical and executive buyers Exceptional communication and presentation skills, bringing a distinct mix of precision on the page and confidence on the stage High technical agility, featuring the ability to pick up new technical domains quickly and operate comfortably in early-stage product environments where market definitions and buyer vocabularies are still forming What Will Make You Stand Out (Preferred Qualifications) Deep domain expertise spanning identity security, Zero Trust access, or cloud security GTM, paired with a strong familiarity with emerging agentic AI concepts, AI governance, and the security implications of LLM-based autonomous agents. Proven track record in category creation, with experience successfully launching products in nascent, unformed markets and defining security challenges before buyers fully understand them. A portfolio that demonstrates intellectual courage, featuring bold positioning, original frameworks, and compelling narratives that challenge conventional thinking and help buyers see problems in a new light. #LI-DS9 #LI-SanJose #LI-Remote Zscaler’s salary ranges are benchmarked and are determined by role and level. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations and could be higher or lower based on a multitude of factors, including job-related skills, experience, and relevant education or training. The base salary range listed for this full-time position excludes commission/ bonus/ equity (if applicable) + benefits. Base Pay Range $199,500 — $285,000 USD At Zscaler, we are committed to building a team that reflects the communities we serve and the customers we work with. We foster an inclusive environment that values all backgrounds and perspectives, emphasizing collaboration and belonging. Join us in our mission to make doing business seamless and secure. Our Benefits program is one of the most important ways we support our employees. Zscaler proudly offers comprehensive and inclusive benefits to meet the diverse needs of our employees and their families throughout their life stages, including: Various health plans Time off plans for vacation and sick time Parental leave options Retirement options Education reimbursement In-office perks, and more! Learn more about Zscaler's hybrid working model and benefits here . By applying for this role, you adhere to applicable laws, regulations, and Zscaler policies, including those related to security and privacy standards and guidelines. Zscaler is committed to providing equal employment opportunities to all individuals. We strive to create a workplace where employees are treated with respect and have the chance to succeed. All qualified applicants will be considered for employment without regard to race, color, religion, sex (including pregnancy or related medical conditions), age, national origin, sexual orientation, gender identity or expression, genetic information, disability status, protected veteran status, or any other characteristic protected by federal, state, or local laws. See more information by clicking on the Know Your Rights: Workplace Discrimination is Illegal link. Pay Transparency Zscaler complies with all applicable federal, state, and local pay transparency rules. Zscaler is committed to providing reasonable support (called accommodations or adjustments) in our recruiting processes for candidates who are differently abled, have long term conditions, mental health conditions or sincerely held religious beliefs, or who are neurodivergent or require pregnancy-related support.

Requirements

Must-haves

This role is for someone energized by ambiguity, obsessed with getting ahead of the curve, and bold enough to take a position before the market has made up its mind.
What You'll Do (Role Expectations)
Partner with Product Management to translate early-stage technical capabilities into compelling market narratives and help shape product evolution based on customer insights and market intelligence.
Engage continuously with customers, analysts, and the security research community to sharpen your point of view and ensure Zscaler stays ahead of the evolving agentic AI threat landscape.
Who You Are (Success Profile)
You thrive in ambiguity and act like an owner — navigating seamlessly between high-level strategy and hands-on execution, with integrity and a bias for action.
You are a high-trust collaborator. Ambitious for the team, not just yourself. You give and receive candid feedback knowing it's the fastest way to earn trust and do great work together.
What We're Looking For (Minimum Qualifications)
Demonstrated curiosity and active exploration of AI tools, with a proven history of integrating new technologies to enhance daily workflows and augment problem-solving
10+ years of experience in product marketing, technical marketing, or solutions engineering for enterprise security, cloud, or SaaS—paired with a BS/MS in a STEM field, Marketing, or a related discipline
Exceptional communication and presentation skills, bringing a distinct mix of precision on the page and confidence on the stage
High technical agility, featuring the ability to pick up new technical domains quickly and operate comfortably in early-stage product environments where market definitions and buyer vocabularies are still forming
Proven track record in category creation, with experience successfully launching products in nascent, unformed markets and defining security challenges before buyers fully understand them.
A portfolio that demonstrates intellectual courage, featuring bold positioning, original frameworks, and compelling narratives that challenge conventional thinking and help buyers see problems in a new light.
Various health plans
Time off plans for vacation and sick time
Retirement options
Education reimbursement
In-office perks, and more!
Learn more about Zscaler's hybrid working model and benefits here .
By applying for this role, you adhere to applicable laws, regulations, and Zscaler policies, including those related to security and privacy standards and guidelines.

Nice-to-haves

What Will Make You Stand Out (Preferred Qualifications)

Application prep

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Keywords to mirror

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Effort: quick

Benefits

Benefits detected in the listing.

Parental Leave