Technical Writer at Capital Technology Group

Job description

Capital Technology Group provides expert consulting services software development, digital transformation, human-centered design, data analytics and visualization, and cybersecurity. Our multidisciplinary teams use agile methodologies to rapidly and incrementally deliver value in close collaboration with our clients. For over a decade, we have been trusted by both federal and commercial clients to solve complex, mission-critical business challenges. The quality of our work has been recognized by our partners and peers through our inclusion in the Digital Services Coalition, a group of forward- thinking firms recognized for excellence in delivering IT services. Client Requirements: applicants MUST BE US Citizens and be able to obtain Public Trust clearance The CTG Experience At Capital Technology Group (CTG), our teams are passionate about modernizing how the federal government delivers software. We partner with federal agencies to build secure, scalable, and mission-driven solutions that make a meaningful impact on millions of people. Recognized as a 2025 Top Workplace by The Washington Post , CTG fosters a culture rooted in our core values. Our values guide how we work together and support one another, creating an environment where employees feel trusted, empowered, and encouraged to grow both personally and professionally. About the Role CTG is seeking a Technical Writer to develop clear, accurate, and user-focused documentation for mission-critical systems and applications. This role is ideal for a detail-oriented communicator who can translate complex technical concepts into accessible content for both technical and non-technical audiences in secure and regulated environments. You Will Get To Develop and maintain user manuals, guides, online help content, and process documentation. Collaborate with engineers, product teams, and subject matter experts to translate technical concepts into clear, user-friendly documentation. Create technical specifications, training materials, reports, and presentation content. Manage documentation projects end-to-end, including planning, writing, editing, and publication. Review and edit content for clarity, consistency, accuracy, and adherence to style guidelines. Update and maintain documentation based on system changes, user feedback, and release cycles. Support usability testing efforts to ensure documentation meets end-user needs. Communicate updates, findings, and project status to stakeholders and business users. Who You Are A strong communicator who can simplify complex technical concepts into clear, structured documentation. Highly organized with the ability to manage multiple documentation projects simultaneously. Detail-oriented with strong editing, proofreading, and quality assurance skills. Comfortable working in fast-paced, cross-functional environments with engineers and stakeholders. Able to operate independently while maintaining alignment with team goals and deadlines. Qualifications Bachelor’s degree in English, Communications, Technical Writing, Computer Science, Information Systems, or a related field (or equivalent experience). 5+ years of professional experience in technical writing, documentation development, or content management in a technical environment. Proficiency with Microsoft Office Suite including Word, PowerPoint, Excel, and Visio. Experience developing documentation for software systems, processes, or enterprise applications. Strong writing, editing, proofreading, and documentation structuring skills. Ability to manage documentation lifecycles from draft through publication. Nice to Have Basic understanding of graphic design and multimedia tools. Experience working in government or government contractor environments. Familiarity with documentation tools such as Confluence, SharePoint, or similar platforms. Experience working with classified or sensitive information environments. Understanding of software development lifecycles (SDLC) or Agile environments. Experience creating diagrams, process flows, or technical illustrations. Salary We are committed to offering a competitive salary for this position, with an estimated range of $75k–$115k annually . Please note that this range is intended to provide a general idea of what to expect. The final offer may vary based on experience, skills, and other factors. Full Time Employee Benefits Remote Work (Hybrid roles will be specified in the job post) Competitive Compensation Package Medical, Dental, and Vision Life Insurance, Short/Long Term Disability Employee Assistance Program 401(k) with 4% matching Liberal PTO vacation policy Generous Annual Continuing Education Annual Wellness Budget Bonus Incentive Programs (Employee referrals and performance-based rewards) Thanks for your interest in Capital Technology Group! Capital Technology Group is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Requirements

Must-haves

Capital Technology Group provides expert consulting services software development, digital transformation, human-centered design, data analytics and visualization, and cybersecurity.
The CTG Experience
You Will Get To
Develop and maintain user manuals, guides, online help content, and process documentation.
Collaborate with engineers, product teams, and subject matter experts to translate technical concepts into clear, user-friendly documentation.
Create technical specifications, training materials, reports, and presentation content.
Manage documentation projects end-to-end, including planning, writing, editing, and publication.
Review and edit content for clarity, consistency, accuracy, and adherence to style guidelines.
Update and maintain documentation based on system changes, user feedback, and release cycles.
Support usability testing efforts to ensure documentation meets end-user needs.
Communicate updates, findings, and project status to stakeholders and business users.
A strong communicator who can simplify complex technical concepts into clear, structured documentation.
Highly organized with the ability to manage multiple documentation projects simultaneously.
Detail-oriented with strong editing, proofreading, and quality assurance skills.
Comfortable working in fast-paced, cross-functional environments with engineers and stakeholders.
Able to operate independently while maintaining alignment with team goals and deadlines.
Bachelor’s degree in English, Communications, Technical Writing, Computer Science, Information Systems, or a related field (or equivalent experience).
5+ years of professional experience in technical writing, documentation development, or content management in a technical environment.

Nice-to-haves

Basic understanding of graphic design and multimedia tools.
Experience working in government or government contractor environments.
Familiarity with documentation tools such as Confluence, SharePoint, or similar platforms.
Experience working with classified or sensitive information environments.
Understanding of software development lifecycles (SDLC) or Agile environments.
Experience creating diagrams, process flows, or technical illustrations.

Application prep

Use the role’s language and application details while tailoring your materials.

Keywords to mirror

agile

Platform: greenhouse
Effort: quick

Benefits

Benefits detected in the listing.

Dental

Vision

401(K)

Pto

Wellness