Job description

JOB SUMMARY:    Responsible to plan and oversee meeting space setups, furniture moving, cleaning, and minor repairs to ensure all facilities are guest-ready. This role leads service technicians to complete work efficiently, safely, and with excellent customer service.   ESSENTIAL DUTIES AND RESPONSIBILITIES:    Operations & Facility Readiness Oversee meeting space setups, breakdowns, and changeovers Coordinate furniture moving, room resets, and seasonal transitions Maintain cleanliness standards, including carpet care and general upkeep Maintenance & Repairs Perform minor repairs and basic maintenance across cabins and facilities Maintain and repair vacuums, small equipment, and furniture Troubleshoot issues and complete work orders in a timely manner Perform pest control duties as assigned Leadership & Team Coordination Lead and support service technicians in daily operations Assign, prioritize, and monitor work to ensure timely completion Provide training, guidance, and quality checks Support high-demand or urgent operational needs Communication, Safety & Support Report repairs and facility needs through CMMS or proper channels Communicate clearly with supervisors and team members Ensure safe work practices and proper equipment use Safely operate company vehicles to transport team members, tools, and materials across camp Model and enforce safe driving practices at all times Maintain organized workspaces, tools, and inventory Provide excellent customer service to guests and staff Support staff spiritual life activities and perform other duties as assigned    EDUCATION and/or EXPERIENCE REQUIRED:    High School Diploma or equivalent.   Experience in pest control desirable.  2+ years of maintenance, service technician, or related experience required Previous leadership or team lead experience preferred   QUALIFICATIONS:  To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.    Uphold and support the Mission, Vision, and Core Values of Forest Home Demonstrate a growing faith, including the ability to pray with and for others; actively participate in staff spiritual life Maintain a professional attitude through performance, appearance, and demeanor Strong customer service skills with the ability to serve with integrity and alignment to organizational standards Self-starter with strong work ethic and ability to perform high-quality work Strong problem-solving, communication, and organizational skills Ability to lead with accountability and support while working both independently and as part of a team Regular, reliable attendance and ability to work flexible hours, including weekends and evenings Ability to lift and move heavy furniture or equipment Valid driver’s license with the ability to safely operate company vehicles and maintain reliable transportation in all types of weather conditions. Signed statement of faith SUPERVISORY RESPONSIBILITIES:  This position has no supervisory responsibilities.     PHYSICAL DEMANDS:  The physical demands described here are representative of those that must be met by an employee to successfully perform essential functions of this job. Reasonable accommodations may be made to enable individuals with a disability to perform the essential functions.    While performing the duties of this job the employee is regularly required to stand, walk, sit, and requires sufficient hand, arm, and finger dexterity to operate office machines. Requires mild physical work; some lifting, pushing, or pulling of objects over 20 pounds. Requires visual acuity to read words and numbers and speaking and hearing ability sufficient to communicate in person or over the phone.    ADA:  The employer will make reasonable accommodations in compliance with the Americans with Disabilities Act of 1990. This job description will be reviewed periodically as duties and responsibilities change with business necessity.    WORK ENVIRONMENT:  The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Work involves moderate exposure to unusual elements such as extreme temperatures, dirt, dust, fumes, smoke, unpleasant odors. The noise level in the work environment is usually moderate but can be loud at times.    FOREST HOME EMPLOYMENT STATEMENT:  Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time. All terms and conditions of Forest Home’s at-will employment, duties, and responsibilities are subject to the Forest Home Employee Handbook.    FOREST HOME CORE VALUES     Surrender to Christ (Romans 12:1-2)  Abide with the Lord daily through study of His Word and prayer  Surrender to the Lord daily through obedience to His Word  Worship the Lord with the Forest Home Community  Commit to grow in your faith through regular attendance at a local church  Prioritize God, Family, and Work appropriately  Be prepared to share your testimony with staff or guests  Walk in Biblical purity (1 Timothy 4:12) by rejecting one’s sinful nature     Love (I Corinthians 13)  Display the fruit of the Spirit: love, joy, peace, patience, kindness, goodness, faithfulness, gentleness, self-control (Galatians 5:22)  Be respectful to others  Demonstrate compassion    Serve (Philippians 2:3-11)  Give generously to God and others through time, talent and treasure  Seek to put others’ needs above your own  Demonstrate humility in both spirit and deed  Actively look for ways to serve    Walk in Integrity (Titus 2:11-12, Proverbs 4:23-27)  Show loyalty to others, even when they are not present  Do the right thing, even when others are not present  Extend trust and seek to believe the best in others  Ask for forgiveness quickly when necessary  Be truthful and transparent with others    Strive for Excellence (Colossians 3:23-24)  Demonstrate accountability with time and resources  Request and receive training  Desire to improve, and challenge others to do the same  Commit to exceeding guest expectations  Refuse mediocrity    Engage in Community (I Thessalonians 5:11-13)  Seek first to understand before being understood  Communicate clearly, empathetically and respectfully  Work through conflict Biblically (Matthew 18-15-17)  Participate in intentional and purposeful community activities  Partner with teammates for the goal of unity and team effectiveness  Play and appreciate “campy” fun  Faithfully pray for one another    Innovate (Ephesians 3:20-21)  Dream Big  Proactively seek solutions  Think outside the box  Dream, plan and execute new ideas  Acknowledge and trust that all things are possible through Jesus Christ our Lord (Matthew 19:26)

Requirements

Must-haves

Operations & Facility Readiness
Oversee meeting space setups, breakdowns, and changeovers
Coordinate furniture moving, room resets, and seasonal transitions
Maintain cleanliness standards, including carpet care and general upkeep
Maintenance & Repairs
Perform minor repairs and basic maintenance across cabins and facilities
Maintain and repair vacuums, small equipment, and furniture
Troubleshoot issues and complete work orders in a timely manner
Perform pest control duties as assigned
Leadership & Team Coordination
Lead and support service technicians in daily operations
Assign, prioritize, and monitor work to ensure timely completion
Provide training, guidance, and quality checks
Support high-demand or urgent operational needs
Communication, Safety & Support
Report repairs and facility needs through CMMS or proper channels
Communicate clearly with supervisors and team members
Ensure safe work practices and proper equipment use
Safely operate company vehicles to transport team members, tools, and materials across camp
Model and enforce safe driving practices at all times
Maintain organized workspaces, tools, and inventory
Provide excellent customer service to guests and staff
Support staff spiritual life activities and perform other duties as assigned

Nice-to-haves

Previous leadership or team lead experience preferred

Application prep

Use the role’s language and application details while tailoring your materials.

Platform: bamboohr
Effort: medium

Benefits

Benefits detected in the listing.

Vision