Job description

Please Note: This is a Utah-based hybrid position which will require some regular in-office days each week. Additionally, employment with BambooHR is contingent on passing both a background and credit check. AI at BambooHR At BambooHR, we’re all about setting people free to do great work, and we believe AI is a powerful partner in that mission. We’re leaning into intelligent tools to streamline our workflows, giving us more time for high-impact innovation. We look for curious, forward-thinking people who are ready to explore how AI can elevate their work and help us reimagine the future of HR. Essential Job Duties Business Systems Operations (BSO) strengthens the operational systems that turn strategy into measurable business value. As the Technical Program Manager, you will coordinate programs across BSO’s capability portfolio, translating strategic priorities into executable plans, resolving cross-team dependencies, and keeping initiatives connected to their intended outcomes. You will report to the Senior Manager, Business Systems Operations, and partner with leaders across Program Strategy and Operations, Technology Lifecycle and Governance, and Business Systems Design. You will also collaborate with teams throughout Engineering, IT, Security, Product, Finance, Legal, and other areas of the business. This is an individual contributor role that relies on influence, facilitation, and alignment rather than direct authority. You will: Lead alignment workshops, resolve competing priorities, and manage cross-team dependencies and critical-path risks.Plan and lead cross-functional technical programs from intake and planning through implementation and post-launch review. Translate portfolio decisions into executable roadmaps, schedules, resource plans, and initiative sequencing. Coordinate technology intake, evaluation, operational readiness, and software introduction or retirement activities. Sequence business-process design, workflow design, and requirements-engineering activities to align with program timelines. Maintain clear reporting on program status, milestones, risks, dependencies, and business outcomes for working teams and executives. Proactively address cross-program risks, bottlenecks, and resource constraints, escalating issues through the appropriate channels when needed. Maintain program standards, templates, and facilitation practices while applying lessons learned to improve future initiatives. Use AI tools to improve program planning, reporting, decision-making, and BSO processes, and be prepared to share examples of how you have incorporated AI into your work. What You Need to Get the Job Done Bachelor’s degree in Business, Computer Science, Information Technology, or a related field, or equivalent professional experience. 5+ years of program or project management experience leading cross-functional technical initiatives across multiple teams or departments. 5+ years of experience working within a formal software development or delivery methodology, such as Agile, Scrum, or SAFe. Demonstrated ability to translate strategic direction into executable plans and drive complex initiatives to completion without direct authority. Strong facilitation and stakeholder-management skills, including resolving competing priorities and creating alignment at multiple organizational levels. Experience managing program risks, dependencies, resource constraints, and escalation paths. Proficiency with program-management tools such as Jira, Wrike, or comparable platforms. Excellent written and verbal communication skills, including creating clear reporting and executive-level updates. Ability to create clarity and forward momentum in an ambiguous, evolving, and shared-ownership environment. What Will Make Us REALLY Love You PMP, PgMP, or a similar program or project management certification. Experience with technology governance, software lifecycle management, portfolio management, or operational readiness. Hands-on experience integrating AI into program-management or business-process workflows. A track record of measuring program success through business outcomes and organizational value. What You'll Love About Us A Great Company Culture that has been recognized by multiple organizations like Inc , and Salt Lake Tribune Comprehensive health, life, and disability insurance Generous leave policies that include 4 weeks of vacation, 12 company holidays, parental leave, and volunteer time off so you can enjoy quality of life 401k plans with up to 6% company match $2000 Paid-Paid Vacation bonus EAP through Headspace Check out all our benefits that benefit you About Us At BambooHR, we're building something different: we're building a people intelligence platform that transforms HR and sets people free to do great work! We're a proven market leader driving innovation while building lasting success through thoughtful, sustainable growth. Here, you'll find a place that champions growth: both professional and personal, both individual and collective. We invest in potential, giving you the space to stretch your capabilities and turn good ideas into reality while providing the safety net of a supportive, values-driven culture. Our approach combines meaningful work with meaningful lives, offering competitive benefits, professional development, and the flexibility to thrive both in and outside the office. What sets us apart isn't just what we do, but how we do it: with openness, integrity, and a shared commitment to doing the right thing. Join us in creating HR software that makes work better for everyone, while we make work better for you. BambooHR is committed to the full inclusion of all qualified individuals and will ensure that persons with disabilities are provided reasonable accommodations throughout the hiring process. If you would like to request accommodations, please let your recruiter know. BambooHR is An Equal Opportunity Employer--M/F/D/V Because our team members are trusted to handle sensitive information, we require all candidates that receive and accept employment offers to complete a background check before being hired. For information on California Privacy Policy, click here . Our process utilizes AI as an assistant to efficiently process and analyze candidate data. Recruiters and hiring managers maintain full oversight and accountability, ensuring that all final selection and rejection decisions are human-made and based solely on objective job qualifications. Please see our General Privacy Notice and California Privacy Notice for more details. See our AI Guidelines for Candidates for details on how BambooHR uses AI in recruiting, how we expect candidates to use AI, and what is not allowed.

Requirements

Must-haves

Please Note: This is a Utah-based hybrid position which will require some regular in-office days each week. Additionally, employment with BambooHR is contingent on passing both a background and credit check.
AI at BambooHR
Essential Job Duties
This is an individual contributor role that relies on influence, facilitation, and alignment rather than direct authority.
Translate portfolio decisions into executable roadmaps, schedules, resource plans, and initiative sequencing.
Coordinate technology intake, evaluation, operational readiness, and software introduction or retirement activities.
Sequence business-process design, workflow design, and requirements-engineering activities to align with program timelines.
Maintain clear reporting on program status, milestones, risks, dependencies, and business outcomes for working teams and executives.
Proactively address cross-program risks, bottlenecks, and resource constraints, escalating issues through the appropriate channels when needed.
Maintain program standards, templates, and facilitation practices while applying lessons learned to improve future initiatives.
Use AI tools to improve program planning, reporting, decision-making, and BSO processes, and be prepared to share examples of how you have incorporated AI into your work.
What You Need to Get the Job Done
Bachelor’s degree in Business, Computer Science, Information Technology, or a related field, or equivalent professional experience.
5+ years of program or project management experience leading cross-functional technical initiatives across multiple teams or departments.
5+ years of experience working within a formal software development or delivery methodology, such as Agile, Scrum, or SAFe.
Demonstrated ability to translate strategic direction into executable plans and drive complex initiatives to completion without direct authority.
Strong facilitation and stakeholder-management skills, including resolving competing priorities and creating alignment at multiple organizational levels.
Experience managing program risks, dependencies, resource constraints, and escalation paths.
Proficiency with program-management tools such as Jira, Wrike, or comparable platforms.
Excellent written and verbal communication skills, including creating clear reporting and executive-level updates.
Ability to create clarity and forward momentum in an ambiguous, evolving, and shared-ownership environment.
What Will Make Us REALLY Love You
PMP, PgMP, or a similar program or project management certification.

Nice-to-haves

$2000 Paid-Paid Vacation bonus

Application prep

Use the role’s language and application details while tailoring your materials.

Keywords to mirror

aiagilescrumjira

Platform: greenhouse
Effort: quick

Benefits

Benefits detected in the listing.

401k

Parental Leave

Professional Development