Onsite/Local Desktop Support Technician (In-Person IV must)with software/hardware/peripherals/network troubleshooting, Windows, MS365,…

• Job ID: VA-812381 (94091022)
• Onsite/Local Desktop Support Technician (In-Person IV must)with software/hardware/peripherals/network troubleshooting, Windows, MS365, SCCM/SMS, Dameware experience
• Location: Richmond, VA (TAX)
• Duration: 7 Months
• 100% ON SITE from Day One
• Parking not provided for contractors
• Strong working knowledge of computer systems, hardware, and software, including drivers and bios      Required    4     Years
• Excellent problem-solving, analytical, and team-working skills    Required    4     Years
• Excellent communication and interpersonal skills.     Required    4     Years
• demonstrated ability to obtain feedback from customers to improve training methods. Required    4     Years
• Running reports and analyzing common complaints and problems.     Required    4     Years
• An openness to learning new technologies. Required    4     Years
• Sr Desktop Support Tech. Both Web/Virtual and IN PERSON Interviews will be conducted.
• Virginia Tax seeks qualified resource to be responsible for:
• Considerable knowledge of Microsoft Operating systems; Windows 11 or higher; Working knowledge of MS Office including Outlook and MS365.
• Considerable knowledge of pc hardware, peripherals & networks
• Considerable knowledge of Laptop Refresh
• Ability to use software tools (SCCM, Remote Desktop, Dameware etc) to remotely connect to workstations.
• Excellent troubleshooting skills
• Ability to perform software installations, configurations and troubleshooting hardware and software.
• Considerable knowledge of SCCM/SMS
• A strong working knowledge of computer systems, hardware, and software, including drivers and bios.
• Excellent problem-solving, analytical, and team-working skills.
• Excellent customer service, communication and interpersonal skills.

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