Job description

Overview VTG is seeking an Agile Business Analyst to serve as a vKesi Configurator supporting Air Force IT modernization efforts. In this role, you will provide full lifecycle capability for vKesi configurations and use cases, translating mission and business needs into configured, tested, and documented system solutions. This position serves as a critical liaison between technical teams, functional users, and senior stakeholders. The ideal candidate brings a solid technical foundation, hands-on business process modeling experience, and the communication skills required to build trust and drive alignment across cross-functional teams and leadership. What will you do? Configuration & Solution Delivery: • Provide full lifecycle capability for vKesi configurations and use cases, from requirements intake through configuration, testing, deployment, and sustainment. • Design, document, and implement configuration changes, system enhancements, and workflow automations in coordination with technical teams. • Apply system design and user interface principles when defining and implementing configurations and enhancements. • Define and document acceptance criteria used by the delivery team to validate completed work. • Support solution assessment and validation activities, including user acceptance testing and post-deployment verification. • Develop and execute testing activities using established testing methodology, including validation of user roles and permissions. • Maintain configuration documentation, change records, and traceability between requirements and delivered capability. Business Analysis & Process Modeling: • Solicit, analyze, and document business requirements, processes, and workflows from functional stakeholders. • Understand client organizations, problem sets, and the intent behind client needs to develop requirements for process redesign and optimization. • Develop and maintain business process models to optimize workflows and improve operational efficiency. • Map current-state and future-state processes using Visio or comparable tools, producing as-is and to-be business use cases, business process flow diagrams, and value stream maps. • Analyze and adapt processes for implementation across differing technical and functional organizations. • Identify gaps, risks, and improvement opportunities, and recommend practical solutions to leadership. Stakeholder Engagement & Communication: • Engage stakeholders through regular face-to-face and virtual interaction — providing status updates, gathering requirements, and confirming alignment with mission objectives. • Prepare for, facilitate, lead, and manage client interactions, working sessions, and relationships to drive alignment and decisions. • Translate technical information and concepts into clear, non-technical language for functional users and senior leaders. • Develop and maintain trusted partnerships with government customers, end users, and teammates. • Author programmatic documents, operating instructions, user guides, training and communication materials, organizational change management and support materials, and success stories. Program Support & Compliance: • Assist with Cost Sharing Model management and reporting to support resource allocation and financial planning. • Operate within a custom Agile framework, supporting backlog refinement, sprint planning, and incremental delivery ceremonies. • Plan and manage project deliverables to an established timeline, tracking progress and dependencies to meet commitments. • Ensure compliance with applicable security, cybersecurity, and operational standards, including within classified environments. • Identify, prioritize, and execute tasks independently while meeting commitments in a dynamic environment. Do you have what it takes? Required qualifications: • Bachelor's degree in Management Information Systems, Computer Information Systems, Business, or a related field; equivalent experience may be considered in lieu of a degree. • Three (3) or more years of experience applying business analysis principles. • Experience with business process modeling, workflow optimization, and requirements analysis. • Familiarity with Agile and SDLC principles, including Agile frameworks (Scrum, Kanban) and Agile tooling (Jira, Confluence, Azure DevOps). • Strong Microsoft Office skills, including SharePoint, Outlook, Word, Excel, PowerPoint, and Visio. • Excellent written, verbal, and facilitation skills, with the ability to engage directly with senior stakeholders. • Strong problem-solving and organizational skills, with the ability to manage multiple competing priorities. • U.S. Citizenship required. • Must be able to obtain DoD Clearance. • Must reside within 50 miles of the assigned duty location and be available onsite per contract requirements. Desired qualifications: • Prior hands-on experience configuring low-code/workflow platforms. • Prior experience supporting classified environments (SIPR/NIPR). • Demonstrated experience in system configuration management and/or technical solution delivery. • Working knowledge of the DoD Architecture Framework (DoDAF) and related architecture models. • Demonstrated ability to bridge technical and business requirements in complex, mission-focused environments. • Working knowledge of Power BI and Adobe tools. • Technical background or hands-on technical experience. • Professional certification such as CBAP, PMI-PBA, CSPO, or Certified ScrumMaster. • Active DoD clearance.

Requirements

Must-haves

What will you do?
Provide full lifecycle capability for vKesi configurations and use cases, from requirements intake through configuration, testing, deployment, and sustainment.
Design, document, and implement configuration changes, system enhancements, and workflow automations in coordination with technical teams.
Apply system design and user interface principles when defining and implementing configurations and enhancements.
Define and document acceptance criteria used by the delivery team to validate completed work.
Support solution assessment and validation activities, including user acceptance testing and post-deployment verification.
Develop and execute testing activities using established testing methodology, including validation of user roles and permissions.
Maintain configuration documentation, change records, and traceability between requirements and delivered capability.
Solicit, analyze, and document business requirements, processes, and workflows from functional stakeholders.
Understand client organizations, problem sets, and the intent behind client needs to develop requirements for process redesign and optimization.
Develop and maintain business process models to optimize workflows and improve operational efficiency.
Map current-state and future-state processes using Visio or comparable tools, producing as-is and to-be business use cases, business process flow diagrams, and value stream maps.
Analyze and adapt processes for implementation across differing technical and functional organizations.
Identify gaps, risks, and improvement opportunities, and recommend practical solutions to leadership.
Engage stakeholders through regular face-to-face and virtual interaction — providing status updates, gathering requirements, and confirming alignment with mission objectives.

Nice-to-haves

Prior hands-on experience configuring low-code/workflow platforms.
Prior experience supporting classified environments (SIPR/NIPR).
Demonstrated experience in system configuration management and/or technical solution delivery.
Working knowledge of the DoD Architecture Framework (DoDAF) and related architecture models.
Demonstrated ability to bridge technical and business requirements in complex, mission-focused environments.
Working knowledge of Power BI and Adobe tools.
Technical background or hands-on technical experience.
Professional certification such as CBAP, PMI-PBA, CSPO, or Certified ScrumMaster.
Active DoD clearance.

Application prep

Use the role’s language and application details while tailoring your materials.

Keywords to mirror

agilescrumjiraazure

Platform: jibe
Effort: medium