Job description

KPMG is currently seeking a Lead Specialist, Oracle EBS RTR Lead to join our Managed Services practice. Responsibilities: • Collaborate with industry/business subject area professionals, software engineers and technical leadership as part of a dynamic, distributed, and fast paced managed services team to manage day-to-day operations of EBS R2R application • Manage team that provides level 2/3 support including break/fix, enhancements, reports and upgrades to KPMG clients and users of cloud-based applications • Oversee client delivery by providing timely and accurate reporting and creating and delivering insights to clients with Key Performance Indicators (KPI) and Service Level Agreements (SLAs); deliver weekly and monthly status reports and performance reports; develop and distribute operational performance reports and analytics to applicable stakeholders; troubleshoot and provide solutions to complex Oracle and Client processes • Execute the day-to-day maintenance activities of EBS R2R Application for client including process design, package implementation lifecycle support and project reviews; identify, document and manage client business /functional requirements • Assess client requirements and build of product specific functional specifications; support the planning, preparation and execution of future releases • Provide specialized investigation and diagnosis of all incidents to identify problems and escalate unresolved incidents to external support; Contribute to continuous service improvements by monitoring performance, identifying recurring issues, and recommending enhancements aligned with firm standards • Act with integrity, professionalism, and personal responsibility to uphold KPMG’s respectful and courteous work environment Qualifications: • Minimum five years of recent experience supporting medium to large applications, working directly with internal/external clients • Bachelor's degree from an accredited college or university is required • Experience with EBS R2R implementations, post-production support, upgrades and functional testing with understanding of Information Technology Infrastructure Library (ITIL) framework, Information Technology Service Management (ITSM) and service desk management • Strong configuration skills across EBS R2R Applications • Module experience with EBS General Ledger Accounting Hub, Project Billing and Costing, Accounts Payable, Accounts Receivable is required • Capability to work independently and take ownership of and complete relatively complex tasks, effectively using available resources, as needed, with minimal guidance; ability to work well as part of a mixed team including, project managers and technical consultants, client personnel (both on and offshore) • Ability to travel as necessary depending on client and business needs • Must be authorized to work in the U.S. without the need for employment-based visa sponsorship now or in the future. KPMG LLP will not sponsor applicants for U.S. work visa status for this opportunity (no sponsorship is available for H-1B, L-1, TN, O-1, E-3, H-1B1, F-1, J-1, OPT, CPT or any other employment-based visa)

Requirements

Must-haves

KPMG is currently seeking a Lead Specialist, Oracle EBS RTR Lead to join our Managed Services practice.
Manage team that provides level 2/3 support including break/fix, enhancements, reports and upgrades to KPMG clients and users of cloud-based applications
Assess client requirements and build of product specific functional specifications; support the planning, preparation and execution of future releases
Act with integrity, professionalism, and personal responsibility to uphold KPMG’s respectful and courteous work environment
Minimum five years of recent experience supporting medium to large applications, working directly with internal/external clients
Bachelor's degree from an accredited college or university is required
Strong configuration skills across EBS R2R Applications
Module experience with EBS General Ledger Accounting Hub, Project Billing and Costing, Accounts Payable, Accounts Receivable is required
Ability to travel as necessary depending on client and business needs

Nice-to-haves

None flagged.

Application prep

Use the role’s language and application details while tailoring your materials.

Platform: avature
Effort: medium