Infrastructure Security Vulnerability Engineer at Avaya

Job description

About Avaya Avaya is an enterprise software leader that helps the world’s largest organizations and government agencies forge unbreakable connections. The Avaya Infinity™ platform unifies fragmented customer experiences, connecting the channels, insights, technologies, and workflows that together create enduring customer and employee relationships. We believe success is built through strong connections – with each other, with our work, and with our mission. At Avaya, you'll find a community that values your contributions and supports your growth every step of the way. Learn more at avaya.com Job Description Eligibility Requirement: US Citizenship Required Reduce Risk. Accelerate Remediation. Strengthen Infrastructure Security. Are you passionate about cybersecurity, vulnerability management, and reducing technology risk across complex cloud environments? Do you enjoy analyzing security vulnerabilities, partnering with technical teams, and driving remediation efforts that strengthen the security and resilience of critical systems? We’re looking for two Infrastructure Security Vulnerability Engineers to help identify, prioritize, track, and remediate vulnerabilities across infrastructure and applications within a cloud-based FedRAMP Moderate-compliant environment supporting US federal government requirements. This role will focus on accelerating vulnerability remediation in alignment with applicable Cybersecurity and Infrastructure Security Agency (CISA) Binding Operational Directive (BOD) 26-04 requirements, leveraging threat intelligence, exposure data, and cloud-based AI tools to help application and infrastructure teams address security risks efficiently and effectively. The ideal candidates bring hands-on vulnerability management experience, strong technical troubleshooting skills, and the ability to collaborate with application owners, infrastructure teams, vendors, and risk partners to drive vulnerabilities through resolution. The Opportunity As an Infrastructure Security Vulnerability Engineer, you’ll play a critical role in reducing the organization’s technology risk by managing vulnerability remediation activities from identification through closure. You’ll analyze findings from vulnerability assessment tools, evaluate risk and exposure, coordinate remediation plans, and track progress through established systems of record. You’ll work closely with application managers, infrastructure teams, vendor managers, and risk partners to ensure vulnerabilities are prioritized appropriately and remediated within required time frames. You’ll also use cloud-based AI tools and established security practices to support vulnerability identification, improve remediation workflows, and contribute to reporting and continuous process improvement. This role is ideal for a security professional who combines technical vulnerability analysis with strong coordination, communication, and reporting skills in a regulated cloud environment. Your Mission-Critical Responsibilities Vulnerability Management & Remediation: Lead and coordinate vulnerability remediation activities across infrastructure and applications, ensuring identified vulnerabilities are tracked, prioritized, and resolved in accordance with established security requirements and remediation timelines. Exposure-Based Risk Prioritization: Evaluate vulnerabilities using CVE and CVSS data, exploitability, threat intelligence, asset criticality, attack paths, exposure information, and other relevant risk indicators to help determine remediation priorities. CISA Directive Alignment: Support vulnerability remediation activities aligned with applicable CISA BOD 26-04 requirements and other relevant federal cybersecurity directives, including monitoring remediation progress against required deadlines. Infrastructure & Application Security: Support vulnerability assessment and remediation across Windows Server 2019 and above, Linux/RHEL 9.x and above, and application environments. Work with technical teams to identify appropriate remediation approaches, including patching, configuration changes, and other corrective actions. Vulnerability Assessment Tools: Use tools such as Tenable Security Center, Nessus, and Qualys to review vulnerability findings, validate remediation status, identify outstanding exposures, and support ongoing vulnerability management operations. Application & Infrastructure Team Collaboration: Partner with application owners, application managers, infrastructure teams, vendor managers, and risk partners to communicate findings, clarify remediation requirements, resolve technical or process-related questions, and drive issues to closure. Tracking & System of Record Management: Maintain accurate vulnerability records in ServiceNow or other designated systems of record. Update remediation status, document actions taken, track outstanding items, and ensure records reflect the current state of identified vulnerabilities. Patch Management & Change Coordination: Coordinate patching and remediation activities with application and infrastructure teams, following established change management processes and supporting timely, controlled implementation of corrective actions. Exception Management & Risk Response: Support vulnerability exception management, risk-based remediation decisions, incident-driven response activities, and escalation of overdue or unresolved vulnerabilities to the appropriate stakeholders. AI-Assisted Vulnerability Analysis: Leverage cloud-based AI tools, where appropriate, to support vulnerability identification, analysis, prioritization, and remediation workflows while applying sound security judgment and established review processes. Risk Metrics & Reporting: Develop and maintain periodic vulnerability management metrics and reports, including remediation progress, aging vulnerabilities, overdue findings, risk trends, and other indicators used to communicate exposure and remediation effectiveness. Process Improvement & Documentation: Identify opportunities to improve vulnerability management procedures, remediation workflows, reporting accuracy, and operational efficiency. Maintain clear documentation of findings, remediation activities, exceptions, and supporting processes. What You Bring to the Team The Vulnerability Management Experience: 3–5+ years of experience in vulnerability management, vulnerability remediation, patch management, or a closely related infrastructure security role. The Security Assessment Toolkit: Hands-on experience with vulnerability assessment and management tools, including Tenable Security Center, Nessus, and Qualys. The Windows Foundation: Working knowledge of Windows Server 2019 and later, including vulnerability remediation, security patching, and system configuration. The Linux Foundation: Experience supporting Linux environments, particularly Red Hat Enterprise Linux (RHEL) 9.x and later, including security updates, patching, and vulnerability remediation. The Risk-Based Approach: Understanding of CVE and CVSS analysis, vulnerability prioritization, exploitability, threat intelligence, asset criticality, and exposure-based remediation practices. The Remediation Mindset: Demonstrated experience coordinating vulnerability remediation and patch management activities, tracking findings through closure, and working with technical teams to resolve outstanding security issues. The Change Management Discipline: Familiarity with change management processes and the ability to coordinate remediation activities while supporting operational stability and established controls. The Service Management Skills: Experience using ServiceNow ticketing or similar systems to track vulnerabilities, document remediation progress, manage escalations, and maintain accurate records. The Reporting & Analytics Capability: Strong Microsoft Excel and reporting skills, with the ability to analyze vulnerability data, track remediation metrics, identify trends, and communicate risk status clearly. The Collaboration Skills: Strong written and verbal communication skills, with the ability to work effectively with application owners, infrastructure teams, vendors, and risk stakeholders to drive remediation outcomes. The Problem Solver: Strong analytical, organizational, and troubleshooting skills, with the ability to investigate technical findings, clarify remediation requirements, and manage multiple priorities in a deadline-driven environment. The Federal Security Awareness: Ability to work within a regulated cloud environment and follow established security, compliance, documentation, and risk management processes. The Citizenship Requirement: Must be a US citizen. Extra Credit (The Nice-to-Haves) • Federal Cybersecurity Frameworks: Familiarity with FedRAMP, NIST SP 800-53, DISA Security Technical Implementation Guides (STIGs), and federal cybersecurity compliance requirements. • Threat Intelligence & Exploitation Awareness: Experience using CISA Known Exploited Vulnerabilities (KEV) information and other threat intelligence sources to prioritize remediation based on active exploitation and emerging threats. • Federal & DoD Environments: Experience supporting US federal government, Department of Defense (DoD), or other regulated enterprise environments. • Automation & Scripting: Experience using PowerShell, Bash, or Python to automate vulnerability analysis, reporting, patch management, or remediation workflows. • Endpoint Management: Familiarity with ManageEngine Endpoint Central or similar endpoint management and patch deployment platforms. • Virtualization & Directory Services: Experience supporting VMware environments and Active Directory infrastructure. • Application Security Remediation: Experience identifying and coordinating remediation of application vulnerabilities, including web application security findings. • Cloud Security & AI Tools: Familiarity with cloud security technologies and AI-assisted tools used for vulnerability analysis, security operations, and risk reduction. • Continuous Improvement: A track record of improving vulnerability remediation timelines, strengthening reporting processes, and reducing technology risk through effective coordination and automation. Preferred Certifications Relevant cybersecurity, vulnerability management, infrastructure security, or cloud security certifications are desirable. Examples include CompTIA Security+, CompTIA CySA+, Certified Information Systems Security Professional (CISSP), and other relevant security certifications. Why Join Us? Meaningful Cybersecurity Impact: Help reduce technology risk and strengthen the security posture of cloud environments supporting critical federal government operations. Mission-Critical Security Work: Contribute to vulnerability remediation activities aligned with federal cybersecurity directives and established compliance requirements. Technical Problem-Solving: Work across infrastructure, applications, vulnerability assessment tools, and remediation processes to address complex security challenges. Cross-Functional Collaboration: Partner with application owners, infrastructure engineers, vendors, and risk stakeholders to deliver measurable improvements in security and operational effectiveness. Continuous Improvement: Help optimize vulnerability management practices, improve remediation efficiency, and strengthen risk reporting through automation, analytics, and emerging AI-assisted capabilities. The pay range for this opportunity is from $127,100 to $133,400 + benefits. This range represents the anticipated low and high end of the salary plus bonus for this position. Actual total compensation will vary and are based on factors such as a candidate’s qualifications, skills, competencies. #LI-CS1 Experience 5 - 6 years of experience and a Bachelor degree or equivalent, or 4 years of experience and a Master degree or equivalent Education Bachelor degree or equivalent experience Master degree or equivalent experience Preferred Certifications Footer Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future. Avaya is an Equal Opportunity employer and a U.S. Federal Contractor. Our commitment to equality is a core value of Avaya. All qualified applicants and employees receive equal treatment without consideration for race, religion, sex, age, sexual orientation, gender identity, national origin, disability, status as a protected veteran or any other protected characteristic. In general, positions at Avaya require the ability to communicate and use office technology effectively. Physical requirements may vary by assigned work location. This job brief/description is subject to change. Nothing in this job description restricts Avaya right to alter the duties and responsibilities of this position at any time for any reason.

Requirements

Must-haves

Eligibility Requirement: US Citizenship Required
Reduce Risk. Accelerate Remediation. Strengthen Infrastructure Security.
This role is ideal for a security professional who combines technical vulnerability analysis with strong coordination, communication, and reporting skills in a regulated cloud environment.
Your Mission-Critical Responsibilities
What You Bring to the Team
The Vulnerability Management Experience: 3–5+ years of experience in vulnerability management, vulnerability remediation, patch management, or a closely related infrastructure security role.
The Security Assessment Toolkit: Hands-on experience with vulnerability assessment and management tools, including Tenable Security Center, Nessus, and Qualys.
The Windows Foundation: Working knowledge of Windows Server 2019 and later, including vulnerability remediation, security patching, and system configuration.
The Linux Foundation: Experience supporting Linux environments, particularly Red Hat Enterprise Linux (RHEL) 9.x and later, including security updates, patching, and vulnerability remediation.
The Risk-Based Approach: Understanding of CVE and CVSS analysis, vulnerability prioritization, exploitability, threat intelligence, asset criticality, and exposure-based remediation practices.
The Change Management Discipline: Familiarity with change management processes and the ability to coordinate remediation activities while supporting operational stability and established controls.
The Service Management Skills: Experience using ServiceNow ticketing or similar systems to track vulnerabilities, document remediation progress, manage escalations, and maintain accurate records.
The Reporting & Analytics Capability: Strong Microsoft Excel and reporting skills, with the ability to analyze vulnerability data, track remediation metrics, identify trends, and communicate risk status clearly.
The Collaboration Skills: Strong written and verbal communication skills, with the ability to work effectively with application owners, infrastructure teams, vendors, and risk stakeholders to drive remediation outcomes.
The Federal Security Awareness: Ability to work within a regulated cloud environment and follow established security, compliance, documentation, and risk management processes.
The Citizenship Requirement: Must be a US citizen.
Federal Cybersecurity Frameworks: Familiarity with FedRAMP, NIST SP 800-53, DISA Security Technical Implementation Guides (STIGs), and federal cybersecurity compliance requirements.
Federal & DoD Environments: Experience supporting US federal government, Department of Defense (DoD), or other regulated enterprise environments.
Automation & Scripting: Experience using PowerShell, Bash, or Python to automate vulnerability analysis, reporting, patch management, or remediation workflows.
Endpoint Management: Familiarity with ManageEngine Endpoint Central or similar endpoint management and patch deployment platforms.
Virtualization & Directory Services: Experience supporting VMware environments and Active Directory infrastructure.

Nice-to-haves

Extra Credit (The Nice-to-Haves)
Preferred Certifications
Preferred Certifications

Application prep

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