Job description

As a Business Development / Site Acquisition Manager, you will play a critical role in expanding our parcel locker footprint by identifying, securing, and developing high-value locations for new locker installations. You will build strategic partnerships with property owners, retailers, municipalities, transportation authorities, and other key stakeholders to create a convenient, carrier-agnostic delivery network that serves where people live, work, shop, and travel. This is a highly visible role that combines business development, real estate strategy, relationship management, and market expansion. You'll work at the forefront of e-commerce and last-mile logistics, helping drive the next phase of growth for one of the industry's most innovative delivery solutions. Responsibilities include: • Identify and evaluate potential locker locations based on traffic, accessibility, parking, connectivity (power and internet), safety, and security • Build relationships with property owners, operators, and decision makers • Negotiate commercial agreements with Host organizations, including site agreements, revenue share, or rental arrangements • Coordinate with internal onboarding and installation teams to ensure smooth deployment of locker systems • Serve as the primary point of contact for Host organizations before, during, and after installation • Maintain strong ongoing relationships with Host partners after installation • Proactively monitor locker performance and usage data • Prepare reports and presentations for Host management and internal leadership • Maintain accurate records of all activities in Salesforce CRM • Work cross-functionally with internal teams including sales, operations, installation, and customer success • Identify ways to improve efficiency in the location acquisition process • Deliver high customer satisfaction that leads to additional opportunities • Support business development efforts and new network expansion • Perform other duties as required to support the success of Parcel Pending by Quadient About You • Self-starter with a strong desire to work in a fast-paced, high-energy environment • Creative thinker with the ability to work independently • Team player with strong collaboration skills • Highly organized with the ability to manage multiple priorities • Strong interpersonal skills with the ability to communicate effectively with a wide range of people • Excellent verbal and written communication skills in English • Proficient in Microsoft Office (Word, Excel, PowerPoint, Outlook) • Experience with Salesforce CRM preferred • Authorized to work in the United States Required Experience • Experience working in or selling into retail, logistics, parcel, real estate, or property management sectors • Ability to communicate, present, and influence all levels of an organization, including executive and C-level • Proven ability to manage the site acquisition or business development process from planning through agreement • Ability to clearly articulate the value of parcel locker and delivery network solutions • Strong listening, negotiation, and presentation skills • Excellent written and verbal communication skills Preferred Experience • Experience in B2B, B2C, or C2C parcel delivery or logistics • Salesforce (SFDC) experience • Knowledge of real estate, property development, or retail property markets is helpful but not required Knowledge gaps can be filled. Even if you don’t satisfy every single requirement or meet every qualification listed, we still want to hear from you. Help shape the future of customer communications. Apply now. #LI-NB1 This posting is for an existing vacancy. We use AI‑enabled tools to assist with screening and assessing applications. All hiring decisions are reviewed and made by humans. Rewards & Benefits • Flexible Work: Embrace a hybrid work model blending office and remote setup for a balanced lifestyle. • Endless Learning: Access global opportunities for growth through our 24/7 online learning platform. • Inclusive Community: Join our Empowered Communities and engage in our Philanthropy program. • Comprehensive Rewards: Enjoy competitive Total Rewards covering wellness, work/life balance, and more, including a generous referral scheme. • Caring for Wellbeing: Access our complimentary employee assistance program for mental health support. Smart Work at Quadient At Quadient, our Smart Work approach fosters connection, collaboration, and innovation while offering flexibility based on role requirements. Whether on-site, hybrid, or remote, our work environments are designed to support productivity and engagement. Hybrid employees balance remote and in-office work, on-site roles contribute daily to our vibrant workplace culture, and remote employees stay connected through virtual collaboration and in-person events. No matter where you work, you’ll be part of a dynamic, people-first community that drives success together. Be yourself at Quadient Our values define how we work as a team: Empowerment, Passion, Inspiration and Community. They inspire us to be EPIC. Together. What makes Quadient different is how different we are. We’re a team of individuals with one goal but many perspectives. When you connect with Quadient, you become part of a community that cares - in a culture that embraces differences and values every voice. We will consider any reasonable modifications to the interview process. If you require any assistance with the application process, please email us at career@quadient.com Quadient is an Equal Employment Opportunity Employer. *: We firmly believe in zero discrimination in employment on any basis, including race, color, religion, sex, national origin, age, disability, veteran or military status, genetic information, citizenship status, and any other characteristics protected by local, state, or federal law. People. Connected.

Requirements

Must-haves

Identify and evaluate potential locker locations based on traffic, accessibility, parking, connectivity (power and internet), safety, and security
Build relationships with property owners, operators, and decision makers
Negotiate commercial agreements with Host organizations, including site agreements, revenue share, or rental arrangements
Coordinate with internal onboarding and installation teams to ensure smooth deployment of locker systems
Serve as the primary point of contact for Host organizations before, during, and after installation
Maintain strong ongoing relationships with Host partners after installation
Proactively monitor locker performance and usage data
Prepare reports and presentations for Host management and internal leadership
Maintain accurate records of all activities in Salesforce CRM
Work cross-functionally with internal teams including sales, operations, installation, and customer success
Identify ways to improve efficiency in the location acquisition process
Deliver high customer satisfaction that leads to additional opportunities
Support business development efforts and new network expansion
Perform other duties as required to support the success of Parcel Pending by Quadient
Self-starter with a strong desire to work in a fast-paced, high-energy environment
Creative thinker with the ability to work independently
Team player with strong collaboration skills
Highly organized with the ability to manage multiple priorities
Strong interpersonal skills with the ability to communicate effectively with a wide range of people

Nice-to-haves

Experience with Salesforce CRM preferred
Experience in B2B, B2C, or C2C parcel delivery or logistics
Salesforce (SFDC) experience
Knowledge gaps can be filled. Even if you don’t satisfy every single requirement or meet every qualification listed, we still want to hear from you.
Help shape the future of customer communications. Apply now.

Application prep

Use the role’s language and application details while tailoring your materials.

Keywords to mirror

accessibilityai

Platform: smartrecruiters
Effort: medium

Benefits

Benefits detected in the listing.

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