Dell Technologies provides customer support for its hardware products, including installation, operation, configuration, customization, and use, delivered via phone/email and online channels. The roles described support customers with remote diagnostic troubleshooting, issue analysis, root-cause identification, solution recommendations, and documentation for PowerEdge XE server products in a customer-critical, process-improvement environment across multiple US locations. The postings indicate senior-level technical support work on Dell PowerEdge XE, requiring Linux (RHEL/Ubuntu) troubleshooting and knowledge of Dell/vendor diagnostics utilities (3–5+ years experience).
10001+ employees