Our commitment to care begins with you, our colleagues because you are the heart of Hyatt. We create an inclusive environment that prioritizes your well-being, fosters growth, and helps you thrive both personally and professionally. At Hyatt, empathy is not just a value, it’s a way of life.
We are looking for a dynamic and experienced Group Sales Manager- Major Market to join our team. This role is ideal for a results-driven, client-focused sales professional who thrives on building relationships and securing group business opportunities. You’ll play a vital role in creating exceptional experiences for our guests while driving revenue for the property.
Why Choose Hyatt?
At Hyatt, your success matters. We offer:
• Competitive Salary: $66,825-$80,275/year
• Health Benefits: Medical, dental, and vision insurance starting after just 30 days
• Perks & Discounts: • Free and discounted room nights
• Friends & family rates at Hyatt properties
• Discounts on food and beverage
• Exclusive savings on tech, wellness apps, and more (e.g., Apple, AT&T, Headspace)
• Work-Life Balance: Paid time off, including new child leave
• Retirement Support: 401(k) matching (up to 4%) and employee stock purchase plan
• Growth Opportunities: Tuition reimbursement and robust training programs
• Everyday Conveniences: Complimentary meals for employees
What You'll Do:
As the Group Sales Manager , you will:
• Drive Sales Success: • Proactively sell guest rooms, meeting spaces, and Hyatt services to groups of 100+ rooms on peak.
• Lead negotiations, secure contracts, and ensure favorable terms aligned with business goals.
• Build new relationships and nurture existing ones with key clients, event planners, and corporate partners.
• Deliver Exceptional Service: • Conduct site visits, present tailored proposals, and maintain high levels of customer satisfaction.
• Collaborate across teams, including marketing, events, and operations, to align sales efforts with promotional initiatives.
• Lead with Expertise: • Provide insights through accurate sales reports and market analysis.
• Represent Hyatt at client meetings, industry events, and trade shows to strengthen our market presence.
Qualifications:
• 2–3 years of experience in hotel group sales, with expertise in handling groups of 100+ rooms on peak.
• Exceptional negotiation, communication, and interpersonal skills.
• Proven ability to exceed production goals and deliver results.
• Knowledge of sales process and the ability to align sales strategies with business objectives.
• Proficiency in general computer systems and Hyatt-specific tools (training provided).
• A true passion for hospitality and a results-driven mindset.
• Ability to travel as needed to represent Hyatt.
Why You’ll Love Working Here:
Hyatt fosters a culture of care and inclusion where colleagues are supported to succeed. Whether it’s career advancement, industry-leading benefits, or working with a team that values empathy and collaboration, we are ready to help you grow . If you’re ready to deliver exceptional service and exceed expectations, we’re ready for you.
Apply Today and start your journey with a brand that is redefining hospitality through care, compassion, and innovation. At Hyatt, you’ll not only build your career, you will also build a future.
All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
Property: Hyatt Regency Baltimore Inner Harbor