Controls Performance Engineer – Business Benefits Team
Intralox· Industrial Automation· Oct 7, 2026 · 21d ago
United States
Full-time
Principal
$75K–$192K
Job description
Intralox L.L.C., the world leader in conveyor equipment solutions utilizing modular plastic conveyor belts, has a position available
for a Controls Performance Engineer – Business Benefits Team at our Hanover, MD location.
Intralox, L.L.C., located in Hanover, MD, is seeking a Controls Performance Engineer to join our Business Benefits Team. The Hanover site serves as a hub for innovation in conveyance equipment and supports product releases for customers around the world. The Business Benefits Team is responsible for commissioning, supporting, observing, and optimizing new solutions that have been deployed at customer sites to ensure they are meeting or exceeding minimum performance, ergonomic, and reliability requirements. Within this environment, the Controls Performance Engineer plays a critical role not only in validating functional performance and robustness, but also in shaping and improving equipment performance.
Success in this role requires a strong foundational understanding of how the equipment functions to identify opportunities, develop improvement concepts, and influence solutions from both mechanical and controls perspectives. Working in close partnership with mechanical and controls engineers, the Controls Performance Engineer helps translate these opportunities into meaningful design and performance advancements. The Controls Performance Engineer is expected to provide ownership of the overall vision, strategy, and outcome of performance improvement efforts. In addition, the Controls Performance Engineer is responsible for developing efficient, comprehensive test plans and delivering clear, well-documented results that enable the broader engineering team to release equipment capable of long-term success in customer operations.
This is a customer-facing position where the Controls Performance Engineer will work directly with our customers to improve our systems. The Controls Performance Engineer must be able to communicate in an effective, professional manner what changes are needed and why so that we maintain alignment with the customer on how the systems are intended to be operated. This position will focus on the Activated Roller Belt (ARB) Equipment space.
Intralox is a division of Laitram, L.L.C., with an extensive portfolio of innovative conveyance solutions and services that improve lives and optimize businesses worldwide.
Our global workforce of over 3,000 employees in 20+ countries consist of reliable problem solvers, continuously developing and directly delivering solutions that have driven our customers’ growth worldwide for more than 50 years.
Intralox was founded on the principle of doing the right thing, by treating customers, employees, and suppliers with honesty, fairness, and respect. We invest heavily in these values and aim to practice our business philosophy principles every day, which is why we have been consistently recognized for innovation and workplace excellence. We believe in the power of a good idea no matter where it comes from, using trust as the foundation to how we work, and that self-managed people are our greatest asset.
We listen objectively, think creatively, and deliver results. To learn more about our company culture, philosophy, and benefits, please visit our company page.
This position is not eligible for work authorization or sponsorship.
Responsibilities :
• Provide technical support at client sites for new and existing systems.
• Lead field installation and commissioning of equipment.
• Observe system running under live conditions and analyze performance, making real time adjustments to parameters, code, and system logic to make sustainable improvements.
• Support mechanical and electrical subcontractors for installation of equipment at customer facilities.
• Support & troubleshoot mechanical and electrical equipment and systems remotely (phone/remote sessions).
• Develop and implement controls upgrades on existing systems.
• Produce troubleshooting instructions.
• Lead troubleshooting and repair/adjustment of mechanical and electrical control systems.
• Work with other groups for continuous improvement of systems and processes.
• Work with Test Engineering Group and perform factory acceptance tests of finished equipment.
• Provide design and assembly support for industrial conveyor equipment, as needed.
• Create daily detailed reports of the days activities as a log of what changes had what impact on overall system performance such that the team can make an informed decision on the next steps to further improve performance.
• May be assigned small projects to complete independently.
Requirements :
• A bachelor’s degree in engineering or related discipline.
• At least two (2) years of providing technical support at client sites, troubleshooting mechanical/electrical equipment, configure PLCs/HMIs, and
• related experience.
• Strong electrical and mechanical aptitude with a willingness to both design and perform field work.
• Ability to understand and work from electrical schematics and mechanical drawings.
• Previous knowledge of commonly used controls engineering concepts, practices, and procedures.
• Ability to understand manufacturer data sheets and apply them in practice.
• Ability to configure PLC’s, HMI’s, computers, networks, cameras, and variable frequency drives which are used to control sorters, conveyors,
• and other related equipment.
• Ability to problem solve and be creative.
• Ability to make data driven decisions on their own.
• Proficient in creating field reports that document systems performance and environmental impacts on performance(mail mix/type, operator behavior etc.
• Proficient with remote working tools (Zoom, Chime, WebEx, Teams, TeamViewer or equivalent).
• Strong communication skills, both verbal and written.
• Ability to build effective relationships with engineering groups, customers, suppliers, and subcontractors.
• A self-managed individual who is a team player.
• Ability to travel (20%-80%), work weekends, holidays and overtime when required.
• Must have ability to lift 50 pounds and climb ladders.
• Experience with Allen Bradley/Rockwell Automation Studio 5000 and Beckhoff Automation.
Preferred Requirements :
• Experience with the following Developer Software:
• SIEMENS TIA Portal
• Beckhoff TWINCAT
• Matlab and Matlab Simulink
• Experience with any of the following VFDs:
• AB PowerFlex 525
• Siemens G120
• SEW Movimots
• Experience with any of the following HMIs platform:
• Allen Bradley/Rockwell Automation FT View Machine Edition
• Siemens, WinCC
• Schneider Electric Indusoft and Wonderware
• GE Cimplicity
• Worked with the following Fieldbuses and communication protocols:
• Devicenet and Ethernet/IP
• Profibus and Profinet
• CANOpen and EtherCAT
• Ethernet TCP/IP
• Proficiency in AutoCAD Electrical and AutoDesk Inventor.
• Familiar with Solidworks PDM or PTC Windchill PLM environments.
• Familiar with ERP systems such as Oracle and SAP.
• Deep understanding of NFPA 70 (NEC), NFPA 79, and UL508A Standards and regulations.
Intralox’s benefit program is a major part of an employee’s total compensation from the company. Hired applicants may be eligible for benefits including health, dental, vision, and disability insurance, paid time off, 401K, flexible spending account, life and AD&D insurance, long term care, tuition reimbursement, and additional voluntary benefits.
The salary range provided is a good faith estimate representative of all experience levels. Intralox considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate’s work experience, location, education/training and key skills. Therefore, we encourage all qualified applicants to apply regardless of their salary expectations.
The position is eligible for one of the following: commissions, discretionary incentives, or production incentives according to the terms of those plans
Salary Range $75,300 to $192,300.
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Benefits
Benefits detected in the listing.
Dental
Vision
401k
Paid Time Off