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BlueCard Business Analyst
Region
Mid-Atlantic
City and State
Philadelphia, PA
Job Function
Business Analysis
Compensation Range
$40 - $48 /hr
Posted Date
Oct 02, 2026
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Business Analyst – BlueCard Claims Operations
Philadelphia, PA
We’re actively seeking qualified candidates for a Business Analyst to support BlueCard claims operations. This role will focus on analyzing and resolving complex claims issues, identifying root causes, improving operational processes, and leveraging data and technology to enhance the overall claims processing experience.
The ideal candidate will bring hands-on experience with medical claims processing, BlueCard operations, and Blue Squared, along with strong analytical and problem-solving skills.
Key Responsibilities
• Analyze claim issues and inquiries, perform root-cause analysis, and drive issues through resolution.
• Research incorrectly processed claims and failed DF/RFs, identify solutions, and coordinate claim repair or system enhancements.
• Partner with internal teams and other Blue plans to resolve member and claims-processing discrepancies.
• Communicate with other plans through the BCBSA Blue Squared application (RTM).
• Evaluate current workflows and identify opportunities to improve claims processing through data, automation, bots, and other technology solutions.
• Pull, analyze, and summarize claims and operational data to identify trends, errors, and process improvement opportunities.
• Develop, test, implement, and maintain process and technology improvements.
• Document processes, procedures, findings, and recommended solutions.
• Serve as a departmental SME in meetings, projects, and cross-functional initiatives.
• Collaborate closely with Claims Processing, Configuration, Account Management, and other business partners.
Qualifications
• 3+ years of experience in medical claims processing/adjusting or healthcare administration.
• Strong knowledge of BlueCard products and operations.
• Experience with the BCBSA Blue Squared application.
• Knowledge of medical billing and coding, including ICD-10, CPT, and HCPCS.
• Experience researching claims-processing issues and performing root-cause analysis.
• Strong analytical skills with the ability to work with and summarize large amounts of data.
• Advanced proficiency with Excel, Word, and PowerPoint.
• Experience with SQL and Microsoft Access preferred.
• Strong written and verbal communication skills with the ability to work across technical and business teams.
• High attention to detail and ability to work independently within tight deadlines.
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Let's Succeed Together:
Welcome to IntePros, a certified woman-owned company specializing in innovative and results-oriented recruiting and staffing solutions. We take immense pride in genuinely understanding what drives and inspires exceptional individuals like you. Your success is our priority, and we are dedicated to actively shaping your long-term career journey. At IntePros, we believe in comprehensive well-being. You have access to our medical, dental, vision, and mental health programs, ensuring your health and wellness are taken care of. To support your continuous growth, we also provide a $1,500 per year education and professional certification fund. Diversity and inclusion are cornerstones of our company ethos. IntePros is proud to be an equal opportunity employer. We do not discriminate in employment on the basis of race, color, religion, sex, pregnancy, gender identity, national origin, sexual orientation, disability, age, veteran or military status, retaliation, or any other characteristic protected by law. We celebrate the rich tapestry of backgrounds and perspectives that make us stronger as a team. Please note that only qualified individuals being considered will be contacted. We appreciate your interest and look forward to potentially embarking on a transformative journey together.
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