Job description

Peterson Technologies has been the premier resource for mission-critical solutions through detailed analysis, strategic insight, extensive operational experience, and technical expertise. Today, we provide leading-edge data, network security software, and expert guidance to reduce exposure to information theft and augment protections for our customers systems. If you are looking to join a company that provides amazing benefits, a healthy work-life balance, competitive salaries, and talented subject matter experts, consider joining our team! Peterson Technologies is seeking a System Administrator. This position requires an active DoD Security Clearance Job Description • Provides support for implementation, troubleshooting and maintenance of IT systems • Manages the daily activities of configuration and operation of IT systems • Provides Tier 1 (Help Desk) problem identification, diagnosis and resolution of problems • Provide assistance to users in accessing and using IT systems • Provides support to IT systems including day-to-day operations, monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc. • Provides Tier I (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems • Provides support for the escalation and communication of status to agency management and internal customers • Optimizes system operations and resource utilization, and performs system capacity analysis and planning • Provides support for the dispatch system and hardware problems and remains involved in the resolution process • Provides in-depth experience in trouble-shooting IT systems • Configures and manages UNIX and Windows operating systems and installs/loads operating system software, troubleshoots, maintains integrity and configures network components along with implementing operating systems enhancements to improve reliability and performance • Provides detailed analysis and feedback to agency management and internal customers for escalated tickets Basic Qualifications: • 5 years of experience. • Bachelor's Degree in a technical discipline from an accredited college or university is required. • Five (5) years of additional system administration experience may be substituted for a Bachelor's Degree. • Applicants selected will be subject to a security investigation and may need to meet eligibility requirements for access to classified information; TS/SCI clearance with polygraph is required. Peterson Technologies provides for an excellent benefit package to include generous PTO, healthcare, STD, LTD, Life Insurance, 401k contribution and Tuition and Training reimbursement. Salary range = $106,000 - $135,000, depending on experience. Peterson Technologies will provide reasonable accommodations to applicants who are unable to utilize our online application system due to a disability. Please send your request to HR at [email protected] or call 240-456-0092.

Requirements

Must-haves

Peterson Technologies is seeking a System Administrator.
This position requires an active DoD Security Clearance
Provides support for implementation, troubleshooting and maintenance of IT systems
Manages the daily activities of configuration and operation of IT systems
Provides Tier 1 (Help Desk) problem identification, diagnosis and resolution of problems
Provide assistance to users in accessing and using IT systems
Provides support to IT systems including day-to-day operations, monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc.
Provides Tier I (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems
Provides support for the escalation and communication of status to agency management and internal customers
Optimizes system operations and resource utilization, and performs system capacity analysis and planning
Provides support for the dispatch system and hardware problems and remains involved in the resolution process
Provides in-depth experience in trouble-shooting IT systems
Provides detailed analysis and feedback to agency management and internal customers for escalated tickets
5 years of experience.
Bachelor's Degree in a technical discipline from an accredited college or university is required.
Five (5) years of additional system administration experience may be substituted for a Bachelor's Degree.
Applicants selected will be subject to a security investigation and may need to meet eligibility requirements for access to classified information; TS/SCI clearance with polygraph is required.
Peterson Technologies will provide reasonable accommodations to applicants who are unable to utilize our online application system due to a disability.
Please send your request to HR at [email protected] or call 240-456-0092.

Nice-to-haves

None flagged.

Application prep

Use the role’s language and application details while tailoring your materials.

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Benefits

Benefits detected in the listing.

401k

Pto