Job description

About the Team You will be part of the Cyber Security organization responsible for protecting the company’s information assets and supporting critical security infrastructure. The Security Operations team ensures the stability, performance, and ongoing support of enterprise security tools and services used across the organization. Our mission is to reduce risk and protect the confidentiality, integrity, and availability of company systems and data through effective operational support, continuous improvement, and strong cross-functional collaboration. About the Role As an Information Security Engineer – Security Operations, you will provide Level 2 operational support for enterprise security tools and platforms. You will play a key role in maintaining, monitoring, and improving the health of security systems while partnering with engineering and IT teams to resolve issues and enhance security posture. Responsibilities • Provide Level 2 support for security tools including Google SecOps, Tanium, CrowdStrike, Ping Identity, and Delinea • Monitor, triage, and resolve operational issues, escalating complex problems to engineering (L3) as needed • Perform system maintenance activities including patching, upgrades, and configuration updates • Support vulnerability scanning processes and track remediation efforts with technology teams • Assist in troubleshooting system alerts, integration issues, and performance concerns • Partner with DevOps, IT, and Security Engineering teams to ensure secure configurations and best practices • Document procedures, configurations, and operational runbooks • Identify opportunities for process improvement and contribute to operational efficiency initiatives Criteria • 3 years of experience in information security, IT operations, or related field • Bachelor's degree in Computer Science or related field, or equivalent work experience • Foundational understanding of security principles and practices • Experience supporting security tools such as EDR, IAM, SIEM, or vulnerability management platforms • Working knowledge of Windows and Linux systems • Basic understanding of networking concepts (DNS, DHCP, TCP/IP, SSL/TLS) • Strong troubleshooting and problem-solving skills • Ability to work collaboratively in a cross-functional environment • Exposure to tools such as Google SecOps, CrowdStrike, Tanium, Ping, or Delinea preferred • Experience with scripting (Python, PowerShell, or similar) preferred • Familiarity with incident response or security operations workflows preferred • This role requires being onsite in the Rocklin, CA or San Francisco, CA office Monday through Thursday Our Culture & Values We believe that taking care of our people is vital to our success and we strive to offer equitable and transparent practices for all. We prioritize connection, growth, and wellbeing. People First Putting People First means investing in overall well-being and opportunities to grow and advance within the organization. Depending on the position and location, here are a few highlights of what benefits may be available: Benefits • A generous discount on all WSI brands • A 401(k) plan and other investment opportunities • Paid vacations, holidays, and time off to volunteer • Health benefits, dental and vision insurance, including same-sex domestic partner benefits • Tax-free commuter benefits • A wellness program that supports your physical, financial and emotional health Continued Learning • In-person and online learning opportunities through WSI University • Cross-brand and cross-function career opportunities • Resources for self-development • Advisor (Mentor) program • Career development workshops, learning programs, and speaker series WSI will not now or in the future commence an immigration case or "sponsor" an individual for this position (for example, H-1B or other employment-based immigration). This role is not eligible for relocation assistance. Williams-Sonoma, Inc. is an Equal Opportunity Employer. Williams-Sonoma, Inc. will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance, or other applicable state or local laws and ordinances. The expected starting pay range for this position is $105,000 - $125,000. Applicable pay ranges may differ across markets. Actual pay will be determined based on experience and other job-related factors permitted by law. In addition to competitive pay, compensation may include a variety of other components like benefits, paid time off, merit, and bonus opportunities. You will be part of the Cyber Security organization responsible for protecting the company’s information assets and supporting critical security infrastructure. The Security Operations team ensures the stability, performance, and ongoing support of enterprise security tools and services used across the organization. Our mission is to reduce risk and protect the confidentiality, integrity, and availability of company systems and data through effective operational support, continuous improvement, and strong cross-functional collaboration.

Requirements

Must-haves

About the Team
Provide Level 2 support for security tools including Google SecOps, Tanium, CrowdStrike, Ping Identity, and Delinea
Monitor, triage, and resolve operational issues, escalating complex problems to engineering (L3) as needed
Perform system maintenance activities including patching, upgrades, and configuration updates
Support vulnerability scanning processes and track remediation efforts with technology teams
Assist in troubleshooting system alerts, integration issues, and performance concerns
Partner with DevOps, IT, and Security Engineering teams to ensure secure configurations and best practices
Document procedures, configurations, and operational runbooks
Identify opportunities for process improvement and contribute to operational efficiency initiatives
3 years of experience in information security, IT operations, or related field
Bachelor's degree in Computer Science or related field, or equivalent work experience
Foundational understanding of security principles and practices
Experience supporting security tools such as EDR, IAM, SIEM, or vulnerability management platforms
Working knowledge of Windows and Linux systems
Basic understanding of networking concepts (DNS, DHCP, TCP/IP, SSL/TLS)
Strong troubleshooting and problem-solving skills
Ability to work collaboratively in a cross-functional environment
This role requires being onsite in the Rocklin, CA or San Francisco, CA office Monday through Thursday
Our Culture & Values
We believe that taking care of our people is vital to our success and we strive to offer equitable and transparent practices for all. We prioritize connection, growth, and wellbeing.
People First

Nice-to-haves

Exposure to tools such as Google SecOps, CrowdStrike, Tanium, Ping, or Delinea preferred
Experience with scripting (Python, PowerShell, or similar) preferred
Familiarity with incident response or security operations workflows preferred

Application prep

Use the role’s language and application details while tailoring your materials.

Keywords to mirror

python

Platform: oracle-cloud
Effort: medium

Benefits

Benefits detected in the listing.

Dental

Vision

401(K)

Paid Time Off

Wellness