Systems Development Engineer II, Managed Operations (MO); AWS Operations Management (AWSOM) Team

• Do you love decomposing problems to develop products that impact millions of people around the world? Would you enjoy identifying, defining, and building software solutions that revolutionize how businesses operate?
• Key job responsibilities
• Our engineers collaborate across diverse teams, projects, and environments to have a firsthand impact on our global customer base. You’ll bring a passion for innovation, data, search, analytics, and distributed systems.
• Build solutions to innovate our solutions to agentic-first interfaces
• Solve challenging technical problems, often ones not solved before, at every layer of the stack.
• Define system requirements, participate in the development and delivery of operability-related features such as system health monitoring, diagnostics, repair, and other self-healing automation
• Develop or further existing application and system management tools and processes that reduce manual efforts and increase overall efficiency
• Generative AI & Accelerated Development
• Demonstrated ability to leverage Generative AI tools and AI-assisted development environments to accelerate prototyping, development, validation, and testing workflows
• Ability to apply GenAI capabilities to accelerate test case generation, integration testing, and validation of complex infrastructure components — reducing cycle times without sacrificing quality or security rigor
• Comfort using GenAI tools to rapidly synthesize technical documentation, compliance frameworks, and architectural patterns — accelerating research and decision-making in ambiguous problem spaces
• Awareness of the responsible use of GenAI in security-sensitive environments, including understanding of data handling boundaries, model limitations, and appropriate human-in-the-loop validation practices
• A day in the life
• You will split your time approximately 60/40 between operating production systems and driving long-term improvements to the reliability, availability, and performance of those systems.
• Root cause analysis & remediation — Investigate production issues such as deployment failures, identify underlying bugs, and implement fixes to restore system health.
• Systems-level problem solving — Identify patterns across individual / service incidents, design solutions that address entire classes of problems, and collaborate with your team to refine those designs.
• SLO stewardship — Evaluate the effectiveness of Service Level Objectives, partner with stakeholder teams to validate thresholds, and update infrastructure as code (IaC) to keep monitoring meaningful and actionable.
• Systems automation for operational excellence — Design and build systems that improve fleet management—such as safely migrating workloads to more optimal hardware types—delivering measurable gains in performance.
• About the team

None flagged.