Job description

15 UI Adjudicators (Benefits & Eligibility Specialists) SunSoftOnline is hiring 15 UI Adjudicators (Benefits & Eligibility Specialists) for a contract with an Arizona state agency in Phoenix. No interviews will be conducted , qualified candidates are selected directly from submissions, so a complete application moves fast. The work: reviewing applications for public assistance programs and determining eligibility through interactive interviewing and fact gathering. Verifying that forms are complete and accurate, following up with applicants as needed, explaining rules and policies to claimants, representatives, employers, doctors, and state and federal agencies, and advising applicants on which programs may benefit them. The facts: • $18.61/hr W2 • Location: 1789 W Jefferson St, Phoenix, AZ 85007, 100% onsite • Schedule: Monday-Friday, 8:00 AM - 5:00 PM • Start date: September 8, 2026 , firm, expedited onboarding required • Duration: 8 weeks, with approximately 7 weeks of fully in-person training. Contractors may transition to permanent full-time state employment after training. • Occasional travel may be required for off-site meetings or training Required: • 2+ years of customer service experience • High school diploma • Strong written and verbal communication skills • Ability to work 100% onsite with reliable transportation • Must be able to start September 8, 2026 • Phoenix-area residents only, your current city must appear on your resume • HireRight background check and drug screening • W2 only. U.S. citizens and green card holders. No sponsorship, no C2C. Preferred: experience performing eligibility reviews, or previous insurance adjudicator experience. Important: if you were previously submitted to Arizona postings 9590, 10172, or 11650 through any agency, you are not eligible for this posting. Resume tip: the review matches your resume to the posting's language, if your genuine experience includes customer service, eligibility, claims, benefits, interviewing, records, data entry , those words belong in your actual job descriptions where they truthfully happened. Closes Friday, August 21 at 3 PM. Apply immediately.

Requirements

Must-haves

15 UI Adjudicators (Benefits & Eligibility Specialists)
$18.61/hr W2
Location: 1789 W Jefferson St, Phoenix, AZ 85007, 100% onsite
Schedule: Monday-Friday, 8:00 AM - 5:00 PM
Start date: September 8, 2026 , firm, expedited onboarding required
Duration: 8 weeks, with approximately 7 weeks of fully in-person training. Contractors may transition to permanent full-time state employment after training.
Occasional travel may be required for off-site meetings or training
2+ years of customer service experience
High school diploma
Strong written and verbal communication skills
Ability to work 100% onsite with reliable transportation
Must be able to start September 8, 2026
Phoenix-area residents only, your current city must appear on your resume
HireRight background check and drug screening
W2 only. U.S. citizens and green card holders. No sponsorship, no C2C.
Important: if you were previously submitted to Arizona postings 9590, 10172, or 11650 through any agency, you are not eligible for this posting.
Closes Friday, August 21 at 3 PM. Apply immediately.

Nice-to-haves

Preferred: experience performing eligibility reviews, or previous insurance adjudicator experience.

Application prep

Use the role’s language and application details while tailoring your materials.

Platform: zoho-recruit
Effort: medium