Job description

About the Role As our Business Operations Manager, you'll lead a talented team, report directly to our Director of Business Operations, and have visibility across the organization. As a support function delivering on a time-sensitive and critical mission, this role will help the team make fast decisions with sound financial information, while building the financial rigor and compliance that a field under increasing scrutiny demands. We're looking for a seasoned financial operator who leads and collaborates well, in an environment that moves as quickly as the field we work in. Key responsibilities Team Leadership: • Lead and grow a small team of Business Operations generalists: coaching, performance management, workload balancing, and holding the team accountable for quality. • Ensure process documentation is current, clear, and genuinely useful. • Shape and update key BizOps policies, including billing and expense policies. Finance and Accounting: • Own month-end close and day-to-day accounting, working closely with our external accountants and the BizOps team. • Lead annual budgeting process. • Regularly report close to real-time budget vs actuals for team budgets. • Own the annual financial audit and 990 filing, start to finish. • Manage banking relationships and account administration. • Build and maintain rolling cash flow projections. • Support grant management for off-cycle funding. Organizational partnership • Partner with program and event leads so BizOps needs are built into planning and programs operate quickly and efficiently. • Provide support to partner organizations as they build or strengthen their own business operations functions • Take on additional BizOps projects as they come up, from negotiating a vendor contract to standing up a grant making system. Experience: • 5+ years working in non-profit finance, with at least 2 years in a leadership role • An ideal candidate has worked with a $20M+ budget with high transaction volume and complexity • 3+ years supervising a team of 2 or more • A "get to yes" mindset, paired with the judgment to know when and how to effectively deliver a no • Experience building intuitive tools in Google Sheets or Excel for non-financial audiences • Good judgment on speed vs. precision tradeoffs • Experience with QuickBooks Online and Bill.com / Divvy Skills • Financial planning and analysis • Business forecasting and program modeling • Clear communication across internal teams and external stakeholders (auditors, accountants, vendors) • Comfortable owning accounting operations directly, not just overseeing them • Excellent time and project management

Requirements

Must-haves

Lead and grow a small team of Business Operations generalists: coaching, performance management, workload balancing, and holding the team accountable for quality.
Ensure process documentation is current, clear, and genuinely useful.
Shape and update key BizOps policies, including billing and expense policies.
Own month-end close and day-to-day accounting, working closely with our external accountants and the BizOps team.
Lead annual budgeting process.
Regularly report close to real-time budget vs actuals for team budgets.
Own the annual financial audit and 990 filing, start to finish.
Manage banking relationships and account administration.
Build and maintain rolling cash flow projections.
Support grant management for off-cycle funding.
Organizational partnership
Partner with program and event leads so BizOps needs are built into planning and programs operate quickly and efficiently.
Provide support to partner organizations as they build or strengthen their own business operations functions
Take on additional BizOps projects as they come up, from negotiating a vendor contract to standing up a grant making system.
5+ years working in non-profit finance, with at least 2 years in a leadership role • An ideal candidate has worked with a $20M+ budget with high transaction volume and complexity
3+ years supervising a team of 2 or more
A "get to yes" mindset, paired with the judgment to know when and how to effectively deliver a no
Experience building intuitive tools in Google Sheets or Excel for non-financial audiences
Good judgment on speed vs. precision tradeoffs
Experience with QuickBooks Online and Bill.com / Divvy
Financial planning and analysis
Business forecasting and program modeling
Clear communication across internal teams and external stakeholders (auditors, accountants, vendors)
Comfortable owning accounting operations directly, not just overseeing them

Nice-to-haves

None flagged.

Application prep

Use the role’s language and application details while tailoring your materials.

Platform: gem
Effort: medium