Job ID: B946
To apply, email softee@softinc.com with the subject line " Job ID: B946 " and attach your resume and any other documents to the email.
← Back to all jobs
Apply now
SOFT's client located in Hybrid, Streetsboro, OH is looking for a Oracle EBS Order to Cash Systems Specialist for a permanent position.
SOFT's client seeking an experienced Order to Cash Systems Specialist to join their IT team and take ownership of our Oracle EBS Order to Cash processes and supporting technologies.
This role will be responsible for maintaining, optimizing, and enhancing all systems and business processes related to the complete order-to-cash cycle, from initial customer order through final payment collection. Key Responsibilities Oracle EBS Order to Cash Management
• Administer and maintain Oracle EBS Order Management, Advanced Pricing, Accounts Receivable, and related modules
• Configure and customize order processing workflows, pricing rules, and credit management
• Manage customer master data, payment terms, and billing configurations
• Implement and maintain integrations between Oracle EBS and external systems
• Perform system upgrades, patches, and performance optimization
• Experience working on label printing applications like Cipher or loftware. Business Process Optimization
• Analyze and improve order-to-cash business processes for efficiency and accuracy
• Collaborate with Sales, Customer Service, and Finance teams to streamline workflows
• Develop and maintain standard operating procedures and user documentation
• Train end-users on system functionality and best practices
• Lead process improvement initiatives and change management efforts Technical Support & Troubleshooting
• Provide tier 2/3 technical support for order processing, invoicing, and collections
• Investigate and resolve system issues, data discrepancies, and integration problems
• Monitor system performance and implement preventive maintenance
• Coordinate with vendors and Oracle support for complex technical issues Reporting & Analytics
• Design and maintain reports and dashboards for order-to-cash metrics
• Develop custom reports using Oracle reporting tools and SQL
• Support month-end, quarter-end, and year-end closing processes
• Analyze data to identify trends, bottlenecks, and improvement opportunities
Required Qualifications
• Bachelor's degree in Information Systems, Computer Science, Business, or related field
• 5+ years of hands-on experience with Oracle EBS Order Management and Accounts Receivable modules
• Strong understanding of order-to-cash business processes and best practice
• Ability to explain the O2S business flow clearly not just the code behind it.
• Proficiency in Oracle EBS configuration, customization, and administration
• Experience with SQL, PL/SQL, and Oracle database management
• Knowledge of Oracle reporting tools (Oracle Reports, BI Publisher, OTBI)
• Strong analytical and problem-solving skills
• Excellent communication and interpersonal skills • Ability to work independently and manage multiple priorities
• Experience with Cleo EDI or similar EDI platforms — given your current environment Preferred Qualifications
• Oracle EBS certification in Order Management or Accounts Receivable
• Experience with Oracle EBS R12 or Oracle Cloud applications
• Knowledge of EDI, API integrations, and middleware platforms
• Experience with credit management and collections processes
• Familiarity with SOX compliance and financial controls
• Project management experience and methodologies (Agile, PMBOK)
• Experience in manufacturing, distribution, or similar industry
• Experience with Netstock or similar demand planning tools. Technical Skills
• Oracle EBS (R12 or Cloud) - Order Management, Advanced Pricing, Accounts Receivable, Inventory
• Warehouse Management System (WMS) experience is prefered.
• Oracle Database administration and performance tuning
• SQL, PL/SQL development and optimization
• Oracle Forms, Reports, and Workflow Builder
• Oracle BI Publisher, OTBI, or Oracle Analytics Cloud
• Integration technologies (Oracle Integration Cloud, SOA, APIs)
• Data analysis tools (Excel, SQL Developer, Toad)
• Experience trouble shooting EDI Transactions.