Job description

ABOUT MAZE Maze is the user research platform that helps companies build the right products faster by making user insights available at the speed of product development. In most companies, research demand far exceeds supply. Time, cost, and lack of access to expertise hold teams back. In today’s AI-powered world, anyone can build a product fast. The real challenge? Deeply understanding user needs and building the right product. That’s where Maze comes in. We believe companies shouldn’t have to choose between building fast and building right. Maze makes research accessible, intuitive, and fast so product teams can put user insights at the center of every decision. Our platform enables researchers, designers, and product managers to quickly recruit participants, run studies autonomously, and surface insights that actually drive product decisions. Our AI capabilities automate the busywork and add depth and direction to the insights themselves. That’s why Maze was recently named the #1 user research platform in UX Tools’ Design Tools Survey uxtools.co why we’re scaling fast across industries like B2B SaaS, e-Commerce, Financial Services, Retail, and Automotive, supporting world class customers such as Uber, Amazon, Atlassian, Anthropic & more. Maze is a Series B company backed by top-tier investors (Felicis, Emergence & Amplify). We operate a global remote workforce driven by our core values maze.co. ABOUT THE ROLE We're looking for a Director, Demand Generation to own the programs and pipeline that fuel Maze's growth. You'll be the connective tissue between strategy and execution, diagnosing where the funnel breaks, building campaigns that fix it, and working in lockstep with Sales and Business Operations to turn demand into revenue. This is a role for someone who genuinely cares about the product research space and the teams we serve, is informed by data, moves fast, and is always thinking about the next iteration. This is a senior individual contributor role with the opportunity to build and lead a team over time. WHAT YOU’LL DO: - Own top-of-funnel demand generation with a clear focus on leads, MQLs, and pipeline creation, primarily for new business with a meaningful eye on expansion - Develop and execute demand generation strategy by continuously identifying gaps in the funnel and proposing, testing, and deploying solutions - Manage paid campaigns in collaboration with our agency partners across existing channels, while actively researching and piloting new ones, iterating based on what the data tells you - Plan and execute field marketing programs including conferences and executive events designed to create pipeline and accelerate deals already in motion - Build and maintain lead and MQL forecasting models so the team always has a reliable, data-backed view of where we stand and what levers to pull - Recommend greenfield opportunities for us, including new channels, and piloting tests to validate performance - Own campaign operations including lead flow, routing logic, and data integrity across our marketing ops stack, working closely with Sales and Business Operations WHAT WE’RE LOOKING FOR - 5+ years of experience in demand generation at a B2B SaaS company - Experience in the user or market research industry and empathy for our ICP — you understand who we're selling to, what they care about, and how to reach them in ways that resonate - A track record of successfully driving leads, MQLs, and pipeline through a mix of paid programs, field marketing, and multi-channel campaigns - The ability to own direction and outcomes for demand generation, balancing short-term execution with longer-term strategy - Strong analytical instincts with a habit of using data as the basis for decisions, building forecasts with rigor, and translating funnel metrics into clear business narratives - Experience managing paid campaigns through agency relationships and holding partners accountable to performance - Hands-on familiarity with marketing automation and CRM tools, and a solid understanding of how data flows between them - A bias for experimentation you approach demand gen with curiosity, iterate quickly, and know that not every test will work - Collaborative by nature, with strong working relationships across Marketing, Sales, and Business Operations - Comfortable navigating ambiguity, able to identify what's broken, structure a plan to fix it, and move without waiting for perfect information INCLUSIVITY AND PAY At Maze, we are dedicated to building an equitable, inclusive, and authentic workspace. Unique and diverse perspectives are welcomed, and continuous growth is encouraged. We believe that people are more than their resumes, so if your past experience looks different than the criteria listed, we'd still love to hear from you. We appreciate and celebrate non-traditional life routes and encourage you to apply should you connect with a job description or the Maze culture. Maze values transparency and it enables us to approach compensation equitably across the world. We are informed by data and regularly check our salary ranges (either United States or Rest of World) against other venture backed companies. Additionally, we are proud of our holistic and generous benefits offerings, included in every compensation package. Your salary is dependent upon many factors, including years of experience, expertise, etc. During your first interview, you can expect to have an open conversation with your recruiter regarding your compensation expectations. WHY MAZE IS UNIQUE - Early-stage startup: You will join an early-stage startup with less than 150 team members. This means you'll have the unique opportunity to directly impact success and help shape the future of Maze. - Market disruption: We believe that the way companies build products is fundamentally broken and the user research market is ripe for disruption. For too long, companies have been forced to choose between rapid development without user insights or investing months into research before bringing products to market. But there's finally a groundswell building around a path forward that eliminates this compromise - and Maze is leading the charge. - Product-market Fit: Maze is used by 100,000+ brands across 4,000 companies, from SMB to enterprises, and in the last fiscal year, we saw 6.5M questions answered, supporting 25K decisions BENEFITS - Health insurance with international coverage, vision, and dental: 100% of the team member premium paid - For some locations, coverage options vary, please see our benefits pages mazedesign.notion.site for more information - Free access to proper mental health care, unlimited virtual therapy sessions (with a human) and 24/7 access to resources - Life and Disability Insurance, 100% of the team member premium paid - Flexible time off - Meaningful equity - Company retreats, fully paid for by Maze - New MacBook (laptop), paid for by Maze - Paid Family leave: 16 weeks for birth or adoptive parents - $500/month to be used for dependent health insurance coverage - If you don't have dependents to add to your plan, you will still get access to this money to be used at your discretion to get the benefits that matter to you with our flexible a-maze-ing benefits - gym memberships, co-working spaces, food, travel, whatever! - $1,500 remote work setup fund to ensure you can set up a productive work space - Flexible work schedule where you manage your own working hours - Monthly Bonus.ly bonus.ly points that are awarded to others to recognize teamwork, dedication and helpfulness - points can be cashed out for gift cards and more - Virtual social engagements randomly throughout the year - SWAG, we have some really cool swag - Open, transparent culture that includes virtual: coffee chats, bi-weekly all-hands meetings, and more Check out all of our a-maze-ing benefits here mazedesign.notion.site. OUTREACH NOTICE We understand you might be excited about the job you’re applying for, we are excited you are interested! However, please refrain from reaching out to our current team members on LinkedIn for referrals. Our policy is that referrals can only be provided by team members who personally know the candidate. With the high volume of interest in our roles, contacting our team members who are not involved in recruitment can be overwhelming. Additionally, please avoid submitting support tickets regarding your application, as our support team is not involved in the hiring process. Rest assured, our recruitment team is diligently reviewing all applications and will reach out directly if there is a match.

Requirements

Must-haves

This is a senior individual contributor role with the opportunity to build and lead a team over time.
Own top-of-funnel demand generation with a clear focus on leads, MQLs, and pipeline creation, primarily for new business with a meaningful eye on expansion
Develop and execute demand generation strategy by continuously identifying gaps in the funnel and proposing, testing, and deploying solutions
Manage paid campaigns in collaboration with our agency partners across existing channels, while actively researching and piloting new ones, iterating based on what the data tells you
Plan and execute field marketing programs including conferences and executive events designed to create pipeline and accelerate deals already in motion
Build and maintain lead and MQL forecasting models so the team always has a reliable, data-backed view of where we stand and what levers to pull
Recommend greenfield opportunities for us, including new channels, and piloting tests to validate performance
Own campaign operations including lead flow, routing logic, and data integrity across our marketing ops stack, working closely with Sales and Business Operations
5+ years of experience in demand generation at a B2B SaaS company
Experience in the user or market research industry and empathy for our ICP — you understand who we're selling to, what they care about, and how to reach them in ways that resonate
A track record of successfully driving leads, MQLs, and pipeline through a mix of paid programs, field marketing, and multi-channel campaigns
The ability to own direction and outcomes for demand generation, balancing short-term execution with longer-term strategy
Strong analytical instincts with a habit of using data as the basis for decisions, building forecasts with rigor, and translating funnel metrics into clear business narratives
Experience managing paid campaigns through agency relationships and holding partners accountable to performance
Hands-on familiarity with marketing automation and CRM tools, and a solid understanding of how data flows between them
A bias for experimentation you approach demand gen with curiosity, iterate quickly, and know that not every test will work
Collaborative by nature, with strong working relationships across Marketing, Sales, and Business Operations
Comfortable navigating ambiguity, able to identify what's broken, structure a plan to fix it, and move without waiting for perfect information
Early-stage startup: You will join an early-stage startup with less than 150 team members. This means you'll have the unique opportunity to directly impact success and help shape the future of Maze.
Product-market Fit: Maze is used by 100,000+ brands across 4,000 companies, from SMB to enterprises, and in the last fiscal year, we saw 6.5M questions answered, supporting 25K decisions

Nice-to-haves

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Benefits

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