Job description

Sealed Air designs and delivers packaging solutions that protect essential goods transported worldwide, preserve food, enable e-commerce and digital connectivity, and help create a global supply chain that is touchless, safer, less wasteful, and more resilient. We strive to foster a caring, high-performance growth culture that will deliver consistent, sustainable profitable growth and accelerate our performance – a culture where accountability is clear and aligned, and where we reward business outcomes and impact. That culture guides everything we do, including how we partner with our customers and suppliers, how we attract and retain top talent, and how we create and deliver value to our stakeholders. In 2025, Sealed Air generated $5.4 billion in sales and has approximately 16,100 employees who serve customers in 119 countries/territories. To learn more, visit www.sealedair.com . Job Description What will you do as a Graphics Account Manager I at Sealed Air? As a Graphics Account Manager I, you’ll be the primary point of contact for customers, helping translate their artistic and technical printing requests into solutions that align with Cryovac Graphics’ capabilities. You’ll use your knowledge of printing processes, product lines, and packaging requirements to ensure customer expectations are clearly communicated and reflected in the finished product. By partnering with internal teams and external stakeholders, you’ll help deliver high-quality graphics, identify cost-saving opportunities, and build strong customer relationships while supporting Cryovac’s marketing, sales, and manufacturing goals. Responsibilities Why do we need you? • Manage customer accounts as the primary point of contact, providing professional and technical support that strengthens relationships and creates value. • Balance multiple customer accounts, prioritize workloads, and coordinate requests to ensure customer needs are met efficiently. • Advise customers on cost-saving opportunities related to graphics and finished goods, while ensuring requests align with printing capabilities and customer expectations. • Research, document, initiate, coordinate, and expedite customer requests throughout every stage of the process. • Prepare Material Master Specification Sheets and other documentation to support order production and printing processes at manufacturing facilities. • Provide timely updates on artwork requests and communicate customer requirements through detailed work instructions to internal and external stakeholders. • Collaborate with Cryovac Graphics teams and other internal partners to resolve requests outside current offerings and ensure graphics meet technical, aesthetic, and print-quality standards. • Support Cryovac’s marketing, sales, and manufacturing objectives by representing the business in customer communications and contributing to customer-focused teams and continuous process improvement. Qualifications What do you need to succeed? • Knowledge of graphics, printing processes, and packaging requirements. • Ability to translate artistic and technical printing requests into clear specifications and actionable requirements. • Understanding of technical printing capabilities and finished-product quality expectations. • Strong customer service and account management skills. • Excellent communication skills to convey customer expectations, technical details, and project updates. • Strong organizational skills to manage multiple accounts, coordinate requests, and prioritize competing deadlines. • Problem-solving and conflict-resolution skills to address customer challenges and coordinate effective solutions. • Ability to collaborate effectively in a team environment; bilingual communication skills are valued. • Willingness to travel up to 5% as needed. Requisition id: 57017 Relocation: No Sealed Air is committed to attracting, selecting, and developing talent that reflects the diversity of the communities and customers we serve. We take pride in our selection process to identify, infuse, and grow talent to align with our culture, values, and norms. Sealed Air prioritizes talent development, fostering a culture of continuous growth and career progression. The company is committed to providing equal employment opportunities to all applicants for employment and to all employees, without regard to race, color, religion, gender identity or expression, national origin, age, protected disability, veteran status, or any other protected status in accordance with applicable federal, state and local laws. *Please be cautious of fraudulent recruiting efforts using the Sealed Air name or logo. Sealed Air will never request private information during the application process, such as a Driver's License or Social Security Number. If you have any concerns about information received from SEE during the application process, please reach out to us directly at globalta@sealedair.com. LINK1 MON1

Requirements

Must-haves

What will you do as a Graphics Account Manager I at Sealed Air?
Why do we need you?
Manage customer accounts as the primary point of contact, providing professional and technical support that strengthens relationships and creates value.
Balance multiple customer accounts, prioritize workloads, and coordinate requests to ensure customer needs are met efficiently.
Advise customers on cost-saving opportunities related to graphics and finished goods, while ensuring requests align with printing capabilities and customer expectations.
Research, document, initiate, coordinate, and expedite customer requests throughout every stage of the process.
Prepare Material Master Specification Sheets and other documentation to support order production and printing processes at manufacturing facilities.
Provide timely updates on artwork requests and communicate customer requirements through detailed work instructions to internal and external stakeholders.
Collaborate with Cryovac Graphics teams and other internal partners to resolve requests outside current offerings and ensure graphics meet technical, aesthetic, and print-quality standards.
Support Cryovac’s marketing, sales, and manufacturing objectives by representing the business in customer communications and contributing to customer-focused teams and continuous process improvement.
What do you need to succeed?
Knowledge of graphics, printing processes, and packaging requirements.
Ability to translate artistic and technical printing requests into clear specifications and actionable requirements.
Understanding of technical printing capabilities and finished-product quality expectations.
Strong customer service and account management skills.
Excellent communication skills to convey customer expectations, technical details, and project updates.
Strong organizational skills to manage multiple accounts, coordinate requests, and prioritize competing deadlines.
Problem-solving and conflict-resolution skills to address customer challenges and coordinate effective solutions.
Ability to collaborate effectively in a team environment; bilingual communication skills are valued.
Willingness to travel up to 5% as needed.
Requisition id: 57017
Relocation: No

Nice-to-haves

None flagged.

Application prep

Use the role’s language and application details while tailoring your materials.

Platform: successfactors-unify
Effort: medium