The Virtual Software Trainer / Video Editor Internship will deliver GigCentric Administrator training to GigCentric Customers, Partners, and Employees in virtual environments. In this capacity, you will become a subject matter expert and evangelist for GigCentric product(s) and the life sciences domain and will be responsible for ensuring training participants can effectively use, administer, and configure GigCentric products upon signing up for our services.
What You'll Do
• • Deliver GigCentric Training to Customers, Partners, and Employees in both a virtual (majority of the time)
• Mentor and coach training participants
• Help with the administration of the Training Management Office (TMO)
• Become a Subject Matter Expert for GigCentric Products as well as the application/value of those products to the business domain of GigCentric's customers
• Update and customize course curriculum and labs as directed
Requirements
• • Interest or experience training internal (employees) and external (customers and partners) stakeholders on how to administer, configure, and integrate software products
• Working towards a Bachelor's degree or equivalent relevant experience
• Interest in service delivery (consulting, training) experience with a SaaS company in the enterprise (B2B) space
• Excellent communication skills with a demonstrated aptitude for speaking to both a technical audience and a business user audience.
• Flexible, collaborative, team-oriented individual who shows initiative and holds themselves accountable.
• Detail oriented
Nice to Have
• • Experience in the events industry
• Experience with document management systems
• Graphic design skills are a huge plus
• Experience with Doodly
• Experience with Talkia
• Experience with Camtasia type software
• Background in software, professional courses or certification in a related field.
• Self starter, quick learner and able to work independently.
• Excellent debugging, analytical, problem solving and interpersonal skills.
• All your information will be kept confidential according to EEO guidelines.
All your information will be kept confidential according to EEO guidelines.