Platform Asset and Incident Strategist II
RTX· Defense· Oct 15, 2026 · 13d ago
Richardson, TX
In office
Full-time
Mid
$115K–$166K est.
2+ years exp
Job description
Date Posted:
2026-10-15 Country:
United States of America Location:
US-TX-RICHARDSON-C17 ~ 1717 Cityline Dr ~ CITYLINE C17 Position Role Type:
Onsite U.S. Citizen, U.S. Person, or Immigration Status Requirements:
Active and transferable U.S. government issued security clearance is required prior to start date. U.S. citizenship is required, as only U.S. citizens are eligible for a security clearance Security Clearance Type:
TS/SCI with CI Poly Security Clearance Status:
Active and existing security clearance required on day 1
At RTX, the world s largest aerospace and defense company, 185,000 great minds are united by purpose and inspired to make a difference solving the world’s most complex problems. With our three market leading businesses, world-class operations and investments in research and development, we offer capabilities and opportunity no one else can. Together, we push the boundaries of known science and find new ways to connect and protect our world.
Raytheon brings the strength of more than 100 years of experience and renowned engineering expertise to meet the needs of today’s mission and stay ahead of tomorrow’s threat. We deliver solutions that help our nation and allies defend freedom and deter aggression, creating a safer, more secure world. Join us and help shape the future of aerospace and defense.
As a Platform Asset and Incident Strategist II , you will play a key role in managing and maintaining the program’s Commercial Off the Shelf (COTS) software baseline. You will work in a dynamic, fast-paced environment, collaborating with cross-functional teams to ensure compliance, efficiency, and alignment with program requirements. Your contributions will directly impact on the success of the program by ensuring the effective deployment and lifecycle management of COTS software.
Note This position will be filled onsite at the RTX Facility Richardson, TX
What you will Do
Manage Tier 4 Return Material Authorizations (RMAs), coordinate incident resolution, and oversee COTS asset and lifecycle activities to ensure accurate configuration item (CI)/asset data and compliance with program requirements
Ensure accurate CI/asset data via Mid Servers, effective incident resolution, timely field support, and proper configuration and compliance management
Provide Secondary support for COTS obsolescence mitigation, procurement/cart management, software scanning analysis, and process improvements while coordinating with engineering, supply chain, quality, and field teams to meet program requirements
Utilize ServiceNow workflows for incident resolution, asset tracking, and lifecycle management while implementing process improvements to align with program needs
Conduct periodic audits of COTS software aligned with system deliveries to validate and reconcile the recorded COTS baseline with the physical inventory
Collaborate with Hardware and Infrastructure, Software and Systems Engineers, and Configuration Management to ensure all procured COTS software is properly documented and compliant with program needs
Qualifications You Must Have
Typically requires a bachelor’s degree in science, Technology, Engineering, or Mathematics (STEM) and a minimum of 2 years of related experience
Experience working in a technical environment interfacing with systems, software, or hardware engineering disciplines, with an understanding of Commercial Off the Shelf (COTS) and Free Open-Source Software (FOSS) products
Experience analyzing and reporting metrics utilizing metrics tools
Active and Current TS/SCI with CI Poly security clearance is required Day 1. U.S. citizenship is required, as only U.S. citizens are eligible for a security clearance
Qualifications We Prefer
Experience with databases, including schema definition and data manipulation
Experience defining, analyzing, and reporting metrics
Experience working independently and prioritizing tasks with full accountability
Experience with office automation and engineering tools, including MS Office and relational databases such as Oracle or similar
Familiarity with Windows- and Linux-based environments
What We Offer
Our values drive our actions, behaviors, and performance with a vision for a safer, more connected world. At RTX we value: Safety, Trust, Respect, Accountability, Collaboration, and Innovation
Relocation Eligibility
Learn More & Apply Now!
Please consider the following role type definition as you apply for this role
Onsite Employees who are working in Onsite roles will work onsite. This includes all production and maintenance employees, as they are essential to the development of our products
This position requires security clearance. DCSA Consolidated Adjudication Services (DCSA CAS), an agency of the Department of Defense, handles and adjudicates the security clearance process. More information about Security Clearances can be found on the US Department of State government website here: state.gov
Location: Richardson, TX
We Are RTX
As part of our commitment to maintaining a secure hiring process, candidates may be asked to attend select steps of the interview process in-person at one of our office locations, regardless of whether the role is designated as on-site, hybrid or remote.
The salary range for this role is 75,800 USD - 144,200 USD. The salary range provided is a good faith estimate representative of all experience levels. RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate’s work experience, location, education/training, and key skills.
Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement.
Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company’s performance.
This role is a U.S.-based role. If the successful candidate resides in a U.S. territory, the appropriate pay structure and benefits will apply.
RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require RTX to shorten or extend the application window.
RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans’ Readjustment Assistance Act.
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Benefits
Benefits detected in the listing.
Dental
Vision
401(K)
Paid Time Off
Parental Leave