Job description

Job Title: Instructional Designer & Business Analyst Location: Washington, DC (On-site / hybrid per client schedule) Employment Type: Contract (W2 through ZipStaff — No C2C or 1099) About the Opportunity: ZipStaff is seeking an Instructional Designer & Business Analyst for a major passenger-rail and transportation organization in Washington, DC. You will capture functional requirements and turn complex workflows into SharePoint content, Visio flows, and visual training. This is a dual BA + instructional design seat—not a standalone trainer and not a Jira-only BA. What You’ll Do: • Partner with business and technical staff on business cases, functional/technical requirements, Visio process flows, and use cases. • Maintain educational resources and UI materials on SharePoint and other CMS tools. • Design graphics, visual assets, and instructional communications. • Bridge non-technical stakeholders and development teams. • Audit and standardize UI materials, documentation, and digital assets for internal use. Required Qualifications: • 5+ years combined business analysis and instructional/visual design. • At least 3 years gathering business/functional requirements, use cases, and structured documentation. • At least 3 years designing graphic-based communications and visual learning materials. • SharePoint authoring/administration. • Advanced Word, PowerPoint, and Vision. • Strong written and verbal communication with business and technical audiences. • Ability to work on-site in Washington, DC. • Must be legally authorized to work in the United States without sponsorship now or in the future. Preferred Qualifications: • Transportation operations, travel, or airline/rail environments. • Graphic production tools beyond PowerPoint. • Content-management / knowledge-base ownership. About ZipStaff: ZipStaff partners with leading organizations to connect skilled technology and business professionals with high-impact contract opportunities. We focus on quality matches, clear communication, and long-term success for candidates and clients. To apply, submit your resume highlighting requirements work, Visio, SharePoint, and samples of instructional or UI content you designed. Pay: $35 - $36 per hour

Requirements

Must-haves

Job Title: Instructional Designer & Business Analyst
Location: Washington, DC (On-site / hybrid per client schedule)
Employment Type: Contract (W2 through ZipStaff — No C2C or 1099)
Partner with business and technical staff on business cases, functional/technical requirements, Visio process flows, and use cases.
Maintain educational resources and UI materials on SharePoint and other CMS tools.
Design graphics, visual assets, and instructional communications.
Bridge non-technical stakeholders and development teams.
Audit and standardize UI materials, documentation, and digital assets for internal use.
5+ years combined business analysis and instructional/visual design.
At least 3 years gathering business/functional requirements, use cases, and structured documentation.
At least 3 years designing graphic-based communications and visual learning materials.
SharePoint authoring/administration.
Advanced Word, PowerPoint, and Vision.
Strong written and verbal communication with business and technical audiences.
Ability to work on-site in Washington, DC.
Must be legally authorized to work in the United States without sponsorship now or in the future.

Nice-to-haves

Transportation operations, travel, or airline/rail environments.
Graphic production tools beyond PowerPoint.
Content-management / knowledge-base ownership.

Application prep

Use the role’s language and application details while tailoring your materials.

Keywords to mirror

jira

Platform: betterteam
Effort: medium

Benefits

Benefits detected in the listing.

Vision