Job description

We're hiring a Business Recruiter to own full-cycle hiring for our customer-facing and go-to-market teams: Implementation, Customer Success, and Marketing. You'll partner directly with hiring managers to define roles, build pipelines, and close strong candidates quickly. WHAT YOU'LL DO - Own full-cycle recruiting for Implementation Managers, Customer Success Managers, and Marketing roles, from intake to signed offer. - Run intake meetings with hiring managers to define the profile, must-haves, interview loop, and scorecards. - Source passive candidates through LinkedIn, referrals, communities, and targeted outreach; build pipelines ahead of need. - Screen candidates for both skill and fit, including technical aptitude for implementation and client-facing judgment for CS. - Coordinate interview loops and keep candidates and hiring teams informed at every stage. - Manage offers end to end: compensation benchmarking, negotiation, and closing. - Track funnel metrics (time to fill, pass-through rates, offer acceptance, source quality) and share them with hiring managers. - Deliver a candidate experience that reflects our brand, whether or not someone gets the job. - Help improve recruiting processes, job descriptions, and interview training as the team scales. WHAT YOU BRING - 3–6 years of full-cycle recruiting experience, ideally at a B2B SaaS company or agency. - A track record hiring for customer-facing or go-to-market roles such as Customer Success, Implementation, Account Management, or Marketing. - Strong sourcing skills and comfort reaching out to passive candidates. - Ability to act as a trusted advisor to hiring managers, including pushing back on unrealistic requirements. - Hands-on experience with an ATS (Ashby, Greenhouse, Lever, or similar). - Clear, warm communication and excellent organization across multiple open roles. - Comfort with ambiguity in a fast-moving, scaling environment. NICE TO HAVE - Previous hiring experience in finance or accounting (e.g., accountants, controllers, FP&A), especially for candidates with CPA or audit backgrounds. - Previous hiring experience in marketing (e.g., product marketing, demand gen, content, brand). - Experience building a recruiting function at an early-stage or high-growth startup.

Requirements

Must-haves

Own full-cycle recruiting for Implementation Managers, Customer Success Managers, and Marketing roles, from intake to signed offer.
Run intake meetings with hiring managers to define the profile, must-haves, interview loop, and scorecards.
Source passive candidates through LinkedIn, referrals, communities, and targeted outreach; build pipelines ahead of need.
Screen candidates for both skill and fit, including technical aptitude for implementation and client-facing judgment for CS.
Coordinate interview loops and keep candidates and hiring teams informed at every stage.
Manage offers end to end: compensation benchmarking, negotiation, and closing.
Track funnel metrics (time to fill, pass-through rates, offer acceptance, source quality) and share them with hiring managers.
Deliver a candidate experience that reflects our brand, whether or not someone gets the job.
Help improve recruiting processes, job descriptions, and interview training as the team scales.
3–6 years of full-cycle recruiting experience, ideally at a B2B SaaS company or agency.
A track record hiring for customer-facing or go-to-market roles such as Customer Success, Implementation, Account Management, or Marketing.
Strong sourcing skills and comfort reaching out to passive candidates.
Ability to act as a trusted advisor to hiring managers, including pushing back on unrealistic requirements.
Hands-on experience with an ATS (Ashby, Greenhouse, Lever, or similar).
Clear, warm communication and excellent organization across multiple open roles.
Comfort with ambiguity in a fast-moving, scaling environment.

Nice-to-haves

Previous hiring experience in finance or accounting (e.g., accountants, controllers, FP&A), especially for candidates with CPA or audit backgrounds.
Previous hiring experience in marketing (e.g., product marketing, demand gen, content, brand).
Experience building a recruiting function at an early-stage or high-growth startup.

Application prep

Use the role’s language and application details while tailoring your materials.

Keywords to mirror

Platform: ashby
Effort: quick