Job description

1 in 4 people in the US have a treatable mental health condition, but most providers don't accept insurance, making therapy too expensive for most people. Headway’s mission is to fix this by building a new mental healthcare system everyone can access. We started by solving the biggest barrier to care: insurance. The admin work - credentialing, claims, payment reconciliation - is a nightmare. We've automated that. But we're going further. Over 90,000 providers across all 50 states run their practice on our software, serving over 2.6 million patients. We are building the best tools for therapists to run their entire practice, reimagining the experience of finding a therapist, and investing in the platform foundations to enable this at scale, and building much of it with AI. We aren't just a billing layer; we are becoming the platform where care actually happens. We're a Series D company with $325M+ in funding (a16z, Accel, Spark Capital, etc.), looking for exceptional people to help us achieve this mission. We want your time here to be the most meaningful experience of your career. Join us, and help change mental healthcare for the better. ABOUT THIS ROLE We're hiring a Staff Product Manager to reinvent how Headway automates and scales provider growth. As provider acquisition scales and grows more complex, we need someone who can bring go to market, engineering, and sales together around a singular vision that includes automation, AI, and world-class tools for our sellers and marketers. WHAT YOU'LL OWN - Drive the roadmap around Headway's go to market systems, unifying sales, marketing/growth, and engineering around one vision - Identify where manual effort is a real bottleneck to growth and efficiency and drive the automation that removes it - Consolidate a fragmented tool stack into a coherent system that drives more efficient growth - Lead innovation in our marketing stack — across revenue feeds, audiences, data enrichment, and other tools to help us acquire providers more effectively - Partner directly with Sales leadership to innovate around how we sell and collaborate with your peers to ensure we are building a thoughtful acquisition system from top to bottom YOU'D BE A GREAT FIT IF… - You've driven real gains in acquisition or sales-process efficiency, with automation or tooling as one of several levers you pulled - You've worked closely with marketers to build scalable acquisition systems (audiences, revenue feeds, attribution, conversion events, campaign management, etc) - You can unify teams with different incentives — sales, marketing, engineering — around a single roadmap without formal authority over all of them - You know when a process problem needs automation and when it needs a people or incentive fix instead - You can make a technical case to engineers and a business case to sales leadership — in the same week We believe a team's strength is in its people, and we cannot achieve this mission without a team that reflects the diversity of this problem – across race, ethnicity, gender, sexuality, age, national origin, religion, family status, disability, military status, and experience. Headway is committed to the full inclusion of all qualified individuals. As part of this commitment, Headway will ensure that persons with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or receive other benefits and privileges of employment, please inform the recruiter when they contact you to schedule your interview. Headway participates in E-Verify. To learn more, click here. e-verify.gov A notice to Headway applicants: To protect yourself against phishing and recruitment fraud, please note that Headway only accepts applications through our official careers page at headway.co. Headway will never refer you to external websites, ask for payment or personal information, or conduct interviews via messaging apps. All official communication will come from a @findheadway.com findheadway.com email address. If you are contacted by someone claiming to be from Headway via an unofficial channel, please do not share any information and report it as spam.

Requirements

Must-haves

Drive the roadmap around Headway's go to market systems, unifying sales, marketing/growth, and engineering around one vision
Identify where manual effort is a real bottleneck to growth and efficiency and drive the automation that removes it
Consolidate a fragmented tool stack into a coherent system that drives more efficient growth
Lead innovation in our marketing stack — across revenue feeds, audiences, data enrichment, and other tools to help us acquire providers more effectively
Partner directly with Sales leadership to innovate around how we sell and collaborate with your peers to ensure we are building a thoughtful acquisition system from top to bottom
You've driven real gains in acquisition or sales-process efficiency, with automation or tooling as one of several levers you pulled
You've worked closely with marketers to build scalable acquisition systems (audiences, revenue feeds, attribution, conversion events, campaign management, etc)
You can unify teams with different incentives — sales, marketing, engineering — around a single roadmap without formal authority over all of them
You know when a process problem needs automation and when it needs a people or incentive fix instead
You can make a technical case to engineers and a business case to sales leadership — in the same week
Headway participates in E-Verify. To learn more, click here. https://www.e-verify.gov/sites/default/files/everify/posters/EVerifyParticipationPoster.pdf

Nice-to-haves

None flagged.

Application prep

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Keywords to mirror

aigo

Platform: ashby
Effort: quick

Benefits

Benefits detected in the listing.

Vision