Job description

As Technical Producers at Riot, we lead passionate technical teams to create products and experiences that achieve maximum developer, operator, and player value. We guide development, clear blockers, and push projects across the finish line while ensuring our teams are sustainable and foster a collaborative environment. As a Senior Technical Producer on the Developer Connections team, you will lead production for a complex technical product, service area, or operational surface that spans more than one team. You will partner with Engineering Managers, Technical Leads, and product partners to shape technical product direction, own the execution system that makes delivery predictable, and set a clear longer-term vision for your area. You will be the named owner for delivery, readiness, escalation, and post-launch outcomes across your surface. You will report to the Senior Manager of Technical Production. Responsibilities: Lead the breakdown and execution of multi-month work efforts spanning multiple teams within an initiative. Partner with Engineering Managers, Technical Leads, and product partners to develop the technical product vision, strategy, and roadmap for your area. Own the execution system for your area: prioritization flow, ETA predictability, production rhythm, and delivery behavior. Own the backlog and build resilient, phase-based production plans that survive pivots. Define and track outcomes for your area's products and capabilities, using operator, developer, and service signals to inform prioritization. Own rollout, handoff, day-0 quality, QA partnership, and postmortem-driven improvement. Build the business framing for your area, including ROI, forecasting, funding asks, and vendor or cost optimization where relevant. Create alignment between teams working toward divergent goals or with contentious relationships, and coach others on conflict resolution. Drive difficult technical tradeoffs with technical leaders, and articulate and advocate those tradeoffs to non-technical stakeholders. Identify and remove blockers proactively, and manage risk in new or ambiguous problem spaces. Craft and present a longer-horizon vision for your area, including at high-profile internal forums. Required Qualifications: Bachelor's degree in Computer Science, Engineering, Information Technology, or equivalent practical experience. Minimum of 6 years of experience as a Technical Producer, Technical Program Manager, Product Manager, or Development Manager on medium to large teams. Track record of reliably delivering projects at targeted quality on time across multiple efforts. Experience applying Agile and Lean development processes at scale, and contextually adapting a broad set of development processes. Broad understanding of technical systems across multiple related areas, with the ability to identify and articulate multiple solutions and their tradeoffs. Experience defining product strategy, success metrics, and roadmap priorities for technical platforms, internal tools, or operational capabilities. Experience owning launch and operational readiness for services in production. Desired Qualifications: Agile certifications from Scrum Alliance, Scrum.org , PMI, or ICAgile Advanced Atlassian Power User (Jira Product Discovery, Jira Space Administration, Jira Plans) or Atlassian certifications. Experience building or supporting operational platforms, internal developer tooling, or cloud-based services. Experience delivering software for globally scaled, highly available systems. For this role, you'll find success through craft expertise and collaboration that prioritizes your fellow Rioters, who are the customers of your work. Being a dedicated fan of games is not necessary for this position! Our Perks: Riot focuses on work/life balance, shown by our open paid time off policy and other perks such as flexible work schedules. We offer medical, dental, and life insurance, parental leave for you, your spouse/domestic partner, and children, and a 401k with company match. Check out our benefits pages for more information. At Riot Games, we put players first . That mission drives every decision in our quest to create games and experiences that make it better to be a player. Whether you’re working directly on a new player-facing experience or you’re supporting the company as a whole, everyone at Riot is part of our mission. And just like in our games, we’re better when we work together. Our goal is to create collaborative teams where you are empowered to bring your unique perspective everyday. If that sounds like the kind of place you want to work, we’re looking forward to your application. It’s our policy to provide equal employment opportunity for all applicants and members of Riot Games, Inc. Riot Games makes reasonable accommodations for handicapped and disabled Rioters and does not unlawfully discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, handicap, veteran status, marital status, criminal history, or any other category protected by applicable federal and state law. We consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with applicable federal, state and local law, including the California Fair Chance Act, the City of Los Angeles Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, the San Francisco Fair Chance Ordinance, and the Washington Fair Chance Act. Per the Los Angeles County Fair Chance Ordinance, the following core duties may create a basis for disqualifying candidates with relevant criminal histories: Safeguarding confidential and sensitive Company data Communication with others, including Rioters and third parties such as vendors, and/or players, including minors Accessing Company assets, secure digital systems, and networks Ensuring a safe interactive environment for players and other Rioters These duties are directly related to essential operations, safety, trust, and compliance obligations within our organization. Please note that job duties may evolve based on business needs and additional responsibilities may be assigned as necessary to maintain operational efficiency and security.

Requirements

Must-haves

Lead the breakdown and execution of multi-month work efforts spanning multiple teams within an initiative.
Partner with Engineering Managers, Technical Leads, and product partners to develop the technical product vision, strategy, and roadmap for your area.
Own the execution system for your area: prioritization flow, ETA predictability, production rhythm, and delivery behavior.
Own the backlog and build resilient, phase-based production plans that survive pivots.
Define and track outcomes for your area's products and capabilities, using operator, developer, and service signals to inform prioritization.
Own rollout, handoff, day-0 quality, QA partnership, and postmortem-driven improvement.
Build the business framing for your area, including ROI, forecasting, funding asks, and vendor or cost optimization where relevant.
Create alignment between teams working toward divergent goals or with contentious relationships, and coach others on conflict resolution.
Drive difficult technical tradeoffs with technical leaders, and articulate and advocate those tradeoffs to non-technical stakeholders.
Identify and remove blockers proactively, and manage risk in new or ambiguous problem spaces.
Craft and present a longer-horizon vision for your area, including at high-profile internal forums.
Bachelor's degree in Computer Science, Engineering, Information Technology, or equivalent practical experience.
Minimum of 6 years of experience as a Technical Producer, Technical Program Manager, Product Manager, or Development Manager on medium to large teams.
Track record of reliably delivering projects at targeted quality on time across multiple efforts.
Experience applying Agile and Lean development processes at scale, and contextually adapting a broad set of development processes.
Broad understanding of technical systems across multiple related areas, with the ability to identify and articulate multiple solutions and their tradeoffs.
Experience defining product strategy, success metrics, and roadmap priorities for technical platforms, internal tools, or operational capabilities.
Experience owning launch and operational readiness for services in production.
Per the Los Angeles County Fair Chance Ordinance, the following core duties may create a basis for disqualifying candidates with relevant criminal histories:

Nice-to-haves

Agile certifications from Scrum Alliance, Scrum.org , PMI, or ICAgile
Advanced Atlassian Power User (Jira Product Discovery, Jira Space Administration, Jira Plans) or Atlassian certifications.
Experience building or supporting operational platforms, internal developer tooling, or cloud-based services.
Experience delivering software for globally scaled, highly available systems.
For this role, you'll find success through craft expertise and collaboration that prioritizes your fellow Rioters, who are the customers of your work. Being a dedicated fan of games is not necessary for this position!

Application prep

Use the role’s language and application details while tailoring your materials.

Keywords to mirror

agilescrumjira

Platform: greenhouse
Effort: quick

Benefits

Benefits detected in the listing.

Dental

Vision

401k

Paid Time Off

Parental Leave