Job description

BANC OF CALIFORNIA AND YOUR CAREER Banc of California, Inc. (NYSE: BANC) is a bank holding company with over $34 billion in assets and the parent company of Banc of California. Banc of California is one of the nation’s premier relationship-based business banks, providing banking and treasury management services to small, middle market, and venture backed businesses. As the largest independent bank headquartered in California, the bank offers a broad range of loan and deposit products and services through a network of full-service branches and regional offices, as well as through digital and nationwide capabilities. The bank also provides full-service payment processing solutions to its clients and serves the Community Association Management industry nationwide through its technology forward platform, SmartStreet™. Banc of California is committed to supporting its local communities through the Banc of California Charitable Foundation and by partnering with organizations that promote financial literacy, job training, small business support, affordable housing, and more. At Banc of California, our success is powered by our people and a shared commitment to delivering meaningful results. We foster an environment where entrepreneurial thinking is encouraged, and accountability and operational excellence are expected. Our team members are empowered to take ownership, make informed decisions, and make a meaningful impact as the bank continues to grow and evolve. We are dedicated to supporting your growth and wellbeing through comprehensive benefits, robust development opportunities, and inclusive programs that enable you to perform at your best. Together we win! THE OPPORTUNITY As a Deposit Operations Specialist, you will provide support across multiple Deposit Operations functions. This role performs a variety of operational support functions, including reviewing reports, preparing correspondence, and participating in special projects designated for the department. You will help ensure internal controls, policies, procedures, and mechanisms comply with standard industry practices, regulatory guidelines, and management’s recommendations and directions. Performs all duties in accordance with the Company’s policies and procedures, all U.S. state and federal laws and regulations, wherein the Company operates. HOW YOU’LL MAKE A DIFFERENCE Core Responsibilities • Perform clerical tasks such as responding to emails, phone calls, and workflow requests through an electronic ticketing system while maintaining the department’s service-level agreements for each function. • Stay current on all BAI compliance certifications and regulations pertaining to functions serviced in the assigned area, including Regulation CC and Regulation E. • Provide support on tasks to ensure all deadlines are met. • Assist other areas as needed due to increased volumes, special projects, and other operational needs. • Assist with updating and creating job aids and procedures. Santa Ana – 3 Mac • Process deposits for HOA clients, ensuring checks are negotiable, match the payee, and are processed timely. • Investigate and process Zelle and debit card disputes in accordance with Regulation E. • Perform account maintenance, including interest adjustment calculations and posting, document research, negative balance monitoring, operating loss monitoring, and Regulation CC callbacks. • Balance Loomis Cash Vault and make manual adjustments or entries as needed. Carlsbad, CA • Perform daily and monthly reconciliations for assigned general ledger accounts. • Balance branch and related suspense accounts. • Support end-of-day processing and reporting. • Process dormant account activations. • Process adjustments, decedent accounts, verifications of deposit, exceptions, IOLTA accounts, and teller corrections. Brea, CA • Monitor, maintain, and process transactions related to retirement accounts and brokered certificates of deposit. • Administer and oversee account activities governed by control agreements, including reviewing agreements, validating account instructions, monitoring account activity, processing maintenance requests, and disposing of funds. • Monitor and process transactions related to escrow retention accounts, ensuring compliance with applicable agreements and requirements. • Perform data validation, account monitoring, callback verification procedures, and daily reviews of operational reports to ensure accuracy and mitigate risk. • Assist with unclaimed property and escheatment processes, including account review, research, reporting, and regulatory compliance activities. • Follow all established policies and procedures. • Perform other duties and projects as assigned. WHAT YOU’LL BRING • Three or more years of experience in bank operations, preferably with exposure to multiple deposit functions. • Strong understanding of banking systems, transaction processing, and compliance protocols. • High school diploma or equivalent required. HOW WE’LL SUPPORT YOU • Financial Security: You will be eligible to participate in the company’s 401k plan which includes a company match and immediate vesting. • Health & Well-Being: We offer comprehensive insurance options including medical, dental, vision, AD&D, supplemental life, long-term disability, pre-tax Health Savings Account with employer contributions, and pre-tax Flexible Spending Account (FSA). • Building & Supporting Your Family: Banc of California partners with providers that offer adoption, surrogacy, and fertility assistance as well as paid parental leave and family support solutions including care options for your family. • Paid Time Away: Eligible team members receive paid vacation days, holidays, and volunteer time off. • Career Growth Opportunities: To support career growth of our team members, we offer tuition reimbursement, an annual mentorship program, leadership development resources, access to LinkedIn Learning, and more. The base salary ultimately offered is determined through a review of education, industry experience, training, knowledge, skills, abilities of the applicant in alignment with market data and other factors. Banc of California is an equal opportunity employer committed to creating a diverse workforce. All qualified applicants will receive consideration for employment without regard to their actual or perceived race (including traits associated with race, such as hair texture, hair type or protective hairstyles), religion or religious creed (including religious dress and grooming practices), color, sex (including pregnancy, childbirth, breastfeeding and related medical conditions), sexual orientation, gender, gender identity, gender expression, gender transitioning, citizenship status, national origin, ancestry, age, marital status, military or veteran status, medical condition, genetic information, or disability (mental or physical), requests for accommodation and any additional protected categories set forth in applicable federal, state or local laws. If you require reasonable accommodation as part of the application process, please contact Talent Acquisition.

Requirements

Must-haves

Perform clerical tasks such as responding to emails, phone calls, and workflow requests through an electronic ticketing system while maintaining the department’s service-level agreements for each function.
Stay current on all BAI compliance certifications and regulations pertaining to functions serviced in the assigned area, including Regulation CC and Regulation E.
Provide support on tasks to ensure all deadlines are met.
Assist other areas as needed due to increased volumes, special projects, and other operational needs.
Assist with updating and creating job aids and procedures.
Santa Ana – 3 Mac
Process deposits for HOA clients, ensuring checks are negotiable, match the payee, and are processed timely.
Investigate and process Zelle and debit card disputes in accordance with Regulation E.
Perform account maintenance, including interest adjustment calculations and posting, document research, negative balance monitoring, operating loss monitoring, and Regulation CC callbacks.
Balance Loomis Cash Vault and make manual adjustments or entries as needed.
Carlsbad, CA
Perform daily and monthly reconciliations for assigned general ledger accounts.
Balance branch and related suspense accounts.
Support end-of-day processing and reporting.
Process dormant account activations.
Process adjustments, decedent accounts, verifications of deposit, exceptions, IOLTA accounts, and teller corrections.
Monitor, maintain, and process transactions related to retirement accounts and brokered certificates of deposit.
Monitor and process transactions related to escrow retention accounts, ensuring compliance with applicable agreements and requirements.
Perform data validation, account monitoring, callback verification procedures, and daily reviews of operational reports to ensure accuracy and mitigate risk.
Assist with unclaimed property and escheatment processes, including account review, research, reporting, and regulatory compliance activities.
Follow all established policies and procedures.
Perform other duties and projects as assigned.
Three or more years of experience in bank operations, preferably with exposure to multiple deposit functions.
Strong understanding of banking systems, transaction processing, and compliance protocols.

Nice-to-haves

None flagged.

Application prep

Use the role’s language and application details while tailoring your materials.

Platform: ukg
Effort: medium

Benefits

Benefits detected in the listing.

Dental

Vision

401k

Parental Leave