IT Support Technical Instructor (Continuous) at Per Scholas

Job description

ABOUT PER SCHOLAS: For 30 years, Per Scholas has been on a mission to drive mobility and opportunity in the ever-advancing technology landscape by unlocking the untapped potential of individuals, uplifting communities, and meeting the needs of employers through rigorous tech training. By teaming up with dynamic employer partners, ranging from Fortune 500 companies to innovative startups, we're forging inclusive tech talent pipelines, fulfilling an ever-increasing need for skilled talent. With national remote training and campuses in 20+ cities and counting, Per Scholas offers no-cost training programs in the most sought-after tech skills, spanning Cloud, Cybersecurity, Data Engineering, IT Support, Software Engineering, and more. To date, 30,000+ individuals have been trained through Per Scholas, propelling their professional trajectories into high-growth tech careers with salaries three times higher than their pre-training earnings. Learn more by visiting PerScholas.org and follow us on LinkedIn , X , Facebook , Instagram , and YouTube . Per Scholas candidates must reside in one of the following states, provided the position does not carry a specific office location requirement: AZ, CA, CO, FL, GA, IL, IN, KS, MD, MA, MI, MO, NC, NJ, NY, OH, PA, TX, WA, WI. This is a continuous posting to build our talent pipeline or candidate pool for anticipated future openings. Position Title: IT Support Technical Instructor - (A+) Location: Atlanta, Baltimore, Bronx, Brooklynn, Boston, Charlette, Chicago, Cincinnati, Columbus, Dallas, Detroit, Houston, Indianapolis, Los Angeles, NCR, Newark, Orlando, Philadelphia, Phoenix, Pittsburgh, Seattle, St Louis preferred Per Scholas seeks a dynamic, team-oriented Technical Instructor to ensure Per Scholas’ adult students are equipped with the necessary skills for success in entry and mid-level tech careers. The Technical Instructor will deliver Per Scholas’ structured and approved curriculum in full-time technical training. WHO WE ARE LOOKING FOR: Per Scholas is seeking a multi-talented Instructor and Technology professional to deliver high-quality instruction to a diverse student population who are seeking to acquire skills and credentials that will prepare them for career opportunities in technology. Technical training competencies include, but are not limited to: hardware, software, networking, security, server, mobility, virtualization, and project management. WHAT YOU’LL DO Deliver classroom training in a highly interactive style to prepare adult students for entry-level to mid-level careers in Information Technology Provide daily instruction, assessment administration, attendance, one-on-one tutoring, evaluation, and monitoring of individual student progress Manage student behavior, monitor and enforce student class attendance, dress code, and other program policies in a consistent manner as a partner with your peers in the professional development of all adult learners Work in collaboration with the Senior Director, Program Development and Design to identify and continually evaluate and evolve the curriculum as new technologies become available Work closely with the Program team to identify student needs, provide the necessary support, establish individualized plans for student achievement, and participate in regular student status meetings Maintain and update Salesforce and Canvas with student grades, certifications, scores, and progress notes Provide students with insight into career tracks within the field and advise on career opportunities and types of positions that would be commensurate with their skills and credentials Work with Business Solutions to recommend students for particular employment opportunities Create, submit and maintain training curricula for approval and files Work closely with staff in other sites to ensure the integrity of implementing the model Order books, materials, vouchers for exams in advance of training Participate in extracurricular activities such as social activities, employer visits, and professional events as applicable Perform all other related work delegated or required to accomplish the objectives of the total school program Meet professional teacher education requirements of school and state Participate in appropriate professional activities and development WHAT YOU’LL BRING Professional Qualifications Required Experience At least 1 year of teaching experience At least 1 year of IT Work experience Experience with curriculum, syllabus development and lesson planning a plus Experience with methods and strategies to explain and clarify complex topics to students with diverse experiences and educational backgrounds Ability to connect real-life work scenarios to the teaching environment Ability to help students apply professional skills to their delivery and participation in the classroom Experience with student assessment; and talent to continuously evaluate the effectiveness of the curriculum Ability to analyze and synthesize technical information Exceptional capacity to learn new technologies quickly and adapt to continuous changes in curriculum to stay current in the industry Preferred Experience Bachelor’s Degree in Information Systems, Information Technology, Computer Science, Computer Engineering, or related discipline (or equivalent practical experience) 3 years + IT work experience Experience teaching technical courses Experience teaching remotely Experience in workforce development Technical Qualifications Required Current A+ certification (Current Edition 1001-1002 Series) Google IT Support Professional Certificate Network+ Certification (Current edition N10-007) Experience implementing network technologies in business environments with a focus on the deployment of TCP/IP suite protocols Advanced knowledge of Windows, Apple, and Linux Operating Systems; this includes both end-user and server versions Thorough understanding of security concepts, models, and standards; experience with implementation in business environments Qualified candidates must be able to comfortably and frequently lift 50lbs Preferred Linux production experience Knowledge of cloud services technologies i.e. AWS, Azure, OpenStack Additional Industry certifications are a plus Personal Characteristics You thrive in a creative, inventive, fast-paced startup environment with people who are passionate about their work and mission You are data-driven, result-oriented and a forward-looking catalyst for social change You have a collaborative and flexible work style. You’re excited to work cross-functionally with other departments and independently You have a passion for teaching others and being part of a culture of continuous improvement You are an effective communicator with strong oral and written skills You are strong at managing your time and you can balance multiple projects and tasks You stand behind our mission, believing that individuals from any community should have access to well-paying career positions, and that talent should be recognized and recruited from many diverse sources For this role specifically, we are targeting a range between $60,000/year and $65,000/year, where the difference in salary is typically determined by several factors, including geography in which the selected candidate resides, and alignment with qualifications and experience. #LI-Onsite Benefits & Perks Per Scholas offers a comprehensive benefits package designed to support your health, financial well-being, and overall quality of life! Holidays & PTO: Full-Time Per Scholas team members enjoy over 40 days of paid time off each year through a mix of holidays, vacation, and sick/personal time! All employees are eligible for Holiday pay upon hire (a total of 22 holidays annually, including a week off for Independence day and a week before the New Year ). Full-Time Benefits Eligible employees also receive 80 Wellness Hours to use for Sick, Safe, or Personal reasons and accrue Vacation at a rate of 8 hours at the beginning of every month, supporting rest, recharge, and work-life balance. Vacation accruals increase with tenure. Part-time employees are afforded time off on a prorated basis and in accordance with local requirements. Comprehensive Medical Coverage : Benefit eligible employees can choose from multiple medical plans through Cigna or Kaiser Permanente (where available), with options to fit your needs. Eligible employees also have access to a Health Reimbursement Account (HRA) that reimburses eligible out-of-pocket expenses, up to $4,000 for individuals and $8,000 for families. Dental and Vision Insurance : Eligible employees can select from two dental plan options and a vision plan. Employees who waive medical coverage receive employer paid dental and vision premiums. Retirement Savings: 401(k) plan with a current 100% employer match on contributions up to 6%, eligible employees are offered entry and full vesting after 90 days with the company. Employee Assistance Program (EAP) : Free, confidential, 24/7 access to counseling, legal support, and financial resources for employees and their household members Parental Leave: Eligible employees are offered up to 6 weeks of 100% paid parental leave to support employees as they welcome a new child and bond with their family. Additional Benefits & Perks: Eligible employees have access to employer-paid life and AD&D Insurance, as well as employer-paid short-term disability coverage, with the option to elect additional life coverage and long-term disability insurance. Flexible Spending accounts are available for healthcare, dependent care, and commuting expenses. Per Scholas also offers a range of voluntary benefits, including: Accident, Critical Illness, Hospital Indemnity, Legal Services, and Pet Insurance. Additional resources include healthcare concierge support, financial wellness tools, and employee discount programs. QUESTIONS? If you have any questions about this role, please feel free to email our Talent team at jobs@perscholas.org . We look forward to viewing your application! Equal Employment Opportunity We're proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity or national origin. PII Policies Non-Discrimination Policy

Requirements

Must-haves

Deliver classroom training in a highly interactive style to prepare adult students for entry-level to mid-level careers in Information Technology
Provide daily instruction, assessment administration, attendance, one-on-one tutoring, evaluation, and monitoring of individual student progress
Manage student behavior, monitor and enforce student class attendance, dress code, and other program policies in a consistent manner as a partner with your peers in the professional development of all adult learners
Work in collaboration with the Senior Director, Program Development and Design to identify and continually evaluate and evolve the curriculum as new technologies become available
Work closely with the Program team to identify student needs, provide the necessary support, establish individualized plans for student achievement, and participate in regular student status meetings
Maintain and update Salesforce and Canvas with student grades, certifications, scores, and progress notes
Provide students with insight into career tracks within the field and advise on career opportunities and types of positions that would be commensurate with their skills and credentials
Work with Business Solutions to recommend students for particular employment opportunities
Create, submit and maintain training curricula for approval and files
Work closely with staff in other sites to ensure the integrity of implementing the model
Order books, materials, vouchers for exams in advance of training
Participate in extracurricular activities such as social activities, employer visits, and professional events as applicable

Nice-to-haves

Experience with curriculum, syllabus development and lesson planning a plus
Bachelor’s Degree in Information Systems, Information Technology, Computer Science, Computer Engineering, or related discipline (or equivalent practical experience)
Experience teaching technical courses
Experience teaching remotely
Experience in workforce development
Technical Qualifications
Linux production experience
Knowledge of cloud services technologies i.e. AWS, Azure, OpenStack
Additional Industry certifications are a plus
Personal Characteristics
You thrive in a creative, inventive, fast-paced startup environment with people who are passionate about their work and mission
You are data-driven, result-oriented and a forward-looking catalyst for social change

Application prep

Use the role’s language and application details while tailoring your materials.

Keywords to mirror

awsazurerest

Platform: greenhouse
Effort: quick

Benefits

Benefits detected in the listing.

Dental

Vision

401(K)

Pto

Paid Time Off

Parental Leave

Wellness

Professional Development