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Job Description:
Microchip Technology Inc. has a Technical Staff Engineer-Applications (Software/Firmware) opening in Houston, TX. The successful candidate will be working closely with the product development, validation, marketing, and sales teams to provide world-class technical customer support for the Datacenter and Server products. This will include assisting in design wins, supporting customer product ramp & production, documenting complex systems issues, and working with development teams to resolve issues in a timely manner. These activities require the ability to work and gather information across functional groups, external customers, and product programs to determine the optimal solutions for our North American and International customers.
Responsibilities:
Support SAS/SATA Protocol and RAID controller embedded firmware, OS drivers, and management software
Support PCIe, security, and encryption technologies
Work closely with Tier 1 OEMs and their ODMs to define requirements, assisting in design wins, manage deliverables and support initial system bring-up to full production
Work independently, and in a team environment
Root cause & document customer issues in a timely manner independently or by leading a cross-functional team
Develop and review customer level documentation including user guides, release notes, technical product training, and application notes
Understand customer requirements and drive them through the project management process
Provide training as needed to end customers and to MCHP FAEs.
Travel within North America and internationally, as needed, to work at customer sites to debug firmware and software.
Requirements/Qualifications:
Bachelor’s degree in Electrical Engineering or Computer Science with 12.5 years of relevant industry experience.
Extensive understanding of SAS/SATA, SCSI, PCIe, RAID, CXL, NVMe, and other storage related technologies
Strong technical leadership and teamwork
Strong verbal and written communication skills with customer facing experience and presentation skills
Strong software/firmware development and debug skills
Experience with debugging Linux/Windows Operating System drivers and applications
Highly structured programming skills in C, C , and TCL/TK or other scripting language
Experience with bench top equipment such as protocol analyzers/exercisers, logic analyzers, and other storage or networking related test equipment
Independent but also works effectively with cross-functional teams and across multiple geographical locations
Must demonstrate initiative and be self-motivated
Creative with attention to detail
Ability to multi-task and still meet deadlines
Provide customer and field engineer support as needed
Additional Desired Skills:
Experience with RISC, MIPS, ARM based embedded processors
Experience with storage accelerators
Experience with AI/ML, deep learning, and natural language processing
Hardware and chip development/debug skills
Experience with high speed debug equipment like oscilloscopes, DCAJ and BERT
Experience working with Marketing and Sales teams
Experience in the Storage Industry
TCP/IP knowledge/experience
Local Area Networking experience
Experienced with Storage management (MCTP, BMC, etc.)
Experience in SW/FW development with light weight embedded kernels (ThreadX, VxWorks, eCos, etc.)
Strong debugging skills and experience with kernel (Windbg), EJTAG, serial port, Greenhills Debugger
Understanding of server BIOS functionality and device drivers
Experience with server/storage firmware and software
Travel Time:
0% - 25%
Physical Attributes:
Feeling, Handling, Hearing, Reaching, Seeing, Talking, Works Alone, Works Around Others
Physical Requirements:
10% Standing, 10% Walking, 80% Sitting, 100% Inside-MF 8-5PM
Microchip Technology Inc is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.
For more information on applicable equal employment regulations, please refer to the Know Your Rights: Workplace Discrimination is Illegal Poster .
To all recruitment agencies : Microchip Technology Inc. does not accept unsolicited agency resumes. Please do not forward resumes to our recruiting team or other Microchip employees. Microchip is not responsible for any fees related to unsolicited resumes.