Job description

SUMMARYActs as an agent of Producer assigned accounts, including servicing and/or solicitation activities. Manages book of business and directs the work of a service team. ESSENTIAL DUTIES AND RESPONSIBILITIESManages all client required services and maintains client relationship with minimal input from Producers;Manages large book of business through direction of employees on service team;Receives and develops new business leads from Producers or identifies and develops cross-sell opportunities;Acts as direct point of contact for client from time of lead;Acts as the lead representative to an assigned book-of-business;Participates in team selling process including finalist interviews and RFP responses;Prepares and presents to client renewal analysis;Sells renewal business to existing clients and where applicable, sells additional lines of coverage;Promotes to clients other services offered by our agency by way of preparing Producer Service Proposals;Provides analysis and recommendations concerning client's existing coverages;Selects carriers for solicitation and negotiates with carriers for benefit and premium considerations;Receives and responds to client inquiries including benefit and claim questions and issues;Reviews client coverage contracts and amendments for accuracy;Manages and negotiates third party vendor relationships and contracts on behalf of the client;Manages dedicated service team;Serves as technical expert, assisting department members to resolve complex issues;Provides mentoring and coaching to departmental staff;Creates new client sales opportunities;Creates motivational action plans for personnel development in conjunction with defined performance goals;Collection of fees, reconciliation and resolution of any outstanding balances within 60 days of invoicing date;Complies with agency management system data standards and data integrity (enters and maintains complete and accurate information);Performs all duties in accordance with all company policies and procedures, and all federal, state and local laws, wherein the Company operates.Performs other duties as assigned.QUALIFICATIONSEDUCATION / EXPERIENCEBachelor's Degree equivalent combination of education and experienceTen (10) or more years related work experienceMust continue to meet Continuing Education requirements for license renewalValid Insurance LicenseSKILLSProficient in Microsoft Office SuiteExcellent verbal and written communication skillsGood problem solving and time management skillsAbility to work within a team and to foster teamworkGood planning, organizational and prioritization skills #LI-CP1

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Platform: dayforce
Effort: medium